Customer service Work, Jobs in Stewartby, Bdf (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Call Centre Agent
Homesure —Bedford
- £550 - £650 a week
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
8d
Sales Colleague
Currys —Milton Keynes
- £12.71 - £13.01 an hour
- Part-time
- Retail sales
- Annual leave
- Employee discount
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Assistant
Lidl —Bedford
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
1d
Customer Assistant (Night Shift)
Lidl —Bedford
- £13.45 - £14.45 an hour
- Weekend availability
- Store discount
- Employee discount
2d
FOH Team Member
Caffeine & Machine —Bedford
- Up to £12.85 an hour
- Part-time
- Sales
- Customer service
- Mentoring
- Employee discount
Quick apply
4d
Warehouse Processing Operative
F&F Stores Ltd. —Milton Keynes
- £13.47 an hour
- Temporary
- Organisational skills
- Warehouse experience
- Computer skills
- Free parking
- Employee assistance programme
Quick apply
9d
Internal Sales Administrator
Wernick Hire —Bedford
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
- Annual leave
Quick apply
5d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Receptionist
PrimaryCareCareers —Bedford
- £13.22 an hour
- Computer literacy
- Front desk
- Computer skills
13d
Administrator (Brookside Residential Home)
Bedford Borough Council —Bedford
- £27,274 - £29,071 a year
- Part-time
- Customer service
- English
9d
Sales and Office Administrator
JSP Aluminium Ltd —Bedford
- From £13.50 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
Responsive Administrator
FSG Property Services Ltd —Milton Keynes
- Up to £32,000 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
8d
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Quality control
- Banking
Mercedes-Benz Service Bookings Administrator
Sytner —Milton Keynes
- Weekend availability
- Employee discount
Office Receptionist
Pictons Solicitors —Milton Keynes
- From £25,800 a year
- Full-time
- Computer literacy
- Administrative experience
- Accounting
Quick apply
Medical Receptionist
Lea Vale Medical Group-Oliver Street Surgery —Bedford
- £13.95 an hour
- Part-time
- Data entry
- Front desk
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10d
Account Executive
Copart —Bedford
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Employee discount
- Life insurance
Quick apply
9d
Barista
Costa Limited —Bedford
- £13.12 - £14.12 an hour
- Full-time
- Serving
- Fast casual restaurant
- Cleaning
- Employee discount
3d

I want to receive the latest job alerts for customer service in stewartby, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

customer service jobs in stewartby, bdf

Helpdesk Agent (Full Time Office Working inc weekends)

Call Centre Agent

Sales Colleague

Call Centre Agent - Fundraising

Customer Assistant

Customer Assistant (Night Shift)

FOH Team Member

Warehouse Processing Operative

Internal Sales Administrator

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Receptionist

Administrator (Brookside Residential Home)

Sales and Office Administrator

Responsive Administrator

Customer Service Advisor

Mercedes-Benz Service Bookings Administrator

Office Receptionist

Medical Receptionist

Account Executive

Barista

I want to receive the latest job alerts for customer service in stewartby, bdf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected