Service coordinator out of hours Work, Jobs in Stoke On Trent, Eng (with Salaries)

Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Data entry
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Communication skills
Quick apply
Urgent Care Coordinator - Staffordshire House
Partnering Health Ltd —Stoke-on-Trent
- £12.75 - £14.03 an hour
- Weekend availability
- Office experience
Quick apply
1d
Generic Business Administrator
Ministry of Justice —Ashbourne
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
11d
Property Coordinator
Lee A Riley Ltd —Crewe
- £14 - £16 an hour
- Part-time
- Hybrid work
- English
- Research
- Quality control
- Flexitime
- Work from home
Quick apply
1d
Workshop Stores Coordinator
Fletcher Moorland —Stoke-on-Trent
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Warehouse experience
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Senior Accommodation Coordinator
Davies —Stoke-on-Trent
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Tutor
Landau Ltd —Stoke-on-Trent
- £28,119.00 - £34,360.80 a year
- Full-time
- Experience working with individuals with disabilities
- Maths
- Experience working with children
- Health & wellbeing programme
- Referral programme
Quick apply
Hotel Reception and Events coordinator
Willington Hall Hotel Co —Tarporley
- £12.50 - £14.00 an hour
- Full-time
- Hotel
- Front desk
- In-person
Quick apply
1d
Customer Care Co-ordinator
Bloor Homes —Holmes Chapel
- Temporary
- CRM software
- Communication skills
- Time management
- Employee discount
Inbound Logistics Coordinator
Greenhous - Retail & Fleet —Telford
- £28,089.10 a year
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Tenancy Co-ordinator
Nick Tart Lettings —Telford
- From £12.71 an hour
- Part-time
- Microsoft Office
Quick apply
3d
Volunteer Co-Ordinator
Ruby's —Congleton
- £13.50 an hour
- Temporary
- Computer literacy
- Supervising experience
- Project management
- Sick pay
Quick apply
Care Home Activities Coordinator
Kingsley Healthcare —Knutsford
- £13.45 an hour
- Full-time
- Nursing home
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
CARE & REHABILITATION COORDINATOR (Small Home for 8 adults) (Hands-on working)
prOKare Ltd —Burntwood
- £13.67 an hour
- Weekend availability
- Medication administration
- English
- Research
Quick apply
8d
Activities Co-Ordinator - Bank
St Philips Care Caledonia Ltd —Buxton
- Budgeting
- Communication skills
- Paid training
- Annual leave
Senior Care Assistant
The Human Support Group Limited —Crewe
- £13.95 an hour
- Part-time
- No experience needed
- Mentoring
- Training & development
- Paid training
- Employee discount
Support Worker - Learning Disability - Supported Living
One 2 One Support (Cheshire) Limited —Northwich
- £13.00 - £19.50 an hour
- Weekend availability
- Medication administration
- In-person
- Care plans
- Health & wellbeing programme
- Annual leave
Quick apply
HGV Class 2 Driver
STARK Group —Stafford
- Full-time
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Driver LGV Class 1
Stericycle —Telford
- Day shift
- Customer service
- Life insurance
- Referral programme

I want to receive the latest job alerts for service coordinator out of hours in stoke on trent, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Coordinator - Out of Hours

ISS Facility Services -
Stoke-on-Trent

Quick apply

Job details

Fixed term contract

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Data entry
Customer support
Customer interaction

Full job description

Service Coordinator - Out of Hours

Contract: Key Account Network

Location: Stoke, ST1 5PZ

Hours of work: 13

Contract Type: Fixed Term Contract (6 months)

We are seeking a Service Coordinator to join our Operational Service Centre (OSC) within the Placemaker Services Team.

This role provides essential administrative and operational support to ensure the accurate management of time and attendance for our field-based Placemakers.

Job Description

We are looking for someone who can act as a key point of contact for operational colleagues and internal customers, taking ownership of service requests and delivering timely, accurate, and customer-focused support.

Working collaboratively with operational managers, workforce management, finance, and wider internal teams, you will play a vital part in maintaining accurate workforce data and supporting the delivery of high-quality service across the business.

Key Responsibilities

Engage with operational managers to support the accurate collation and management of Placemaker time and attendance data.
Input, maintain, and update records relating to overtime, absence, pay rates, timesheets, and workforce data across relevant systems.
Ensure accurate linking of Placemakers to timesheets and resolve all anomalies ahead of payroll deadlines.
Maintain and update operational trackers, reports, and documentation to ensure data accuracy and completeness.
Collate, analyse, and input workforce data into reporting systems to support operational performance.
Provide responsive, professional support to frontline Placemakers and operational managers, resolving queries promptly.
Manage a high volume of telephone and email enquiries while maintaining excellent customer service standards.
Liaise with operational teams, customers, and internal departments to resolve issues and provide progress updates.

Professional and Personal Competencies/Qualifications

Experience working in a service desk, operational support, or high-volume customer service environment.
Background in working with time and attendance systems, workforce data, or administrative processes.
Experience delivering against customer and business KPIs and service level agreements (SLAs).
Proficiency in Microsoft Office applications, particularly Excel and other data management tools.
Experience communicating operational data or information to clients, managers, or team members.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do - https://www.uk.issworld.com/

Work Location: In person

Quick apply

Refine Your Search

service coordinator out of hours jobs in stoke on trent, eng

Service Coordinator - Out of Hours

Service Coordinator (Helpdesk)

Urgent Care Coordinator - Staffordshire House

Generic Business Administrator

Property Coordinator

Workshop Stores Coordinator

Senior Accommodation Coordinator

Tutor

Hotel Reception and Events coordinator

Customer Care Co-ordinator

Inbound Logistics Coordinator

Tenancy Co-ordinator

Volunteer Co-Ordinator

Care Home Activities Coordinator

CARE & REHABILITATION COORDINATOR (Small Home for 8 adults) (Hands-on working)

Activities Co-Ordinator - Bank

Senior Care Assistant

Support Worker - Learning Disability - Supported Living

HGV Class 2 Driver

Driver LGV Class 1

I want to receive the latest job alerts for service coordinator out of hours in stoke on trent, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected