1st line Work, Jobs in Storrington, Wsx (with Salaries)

Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Software Support - 1st Line
One Mortgage System —Horsham
- £25,000 - £28,000 a year
- Full-time
- English
- SQL
- Organisational skills
- Annual leave
Quick apply
2d
Technical Support Advisor 2nd Line Telco
Focus Group —Shoreham by Sea
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
1st Line Helpdesk Consultant
Trident —Brighton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
9d
First Response Engineer - Service Desk - MSP
Uptime —Brighton and Hove
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
On Site Support Engineer
SmartestEnergy —Worthing
- £30,000 - £35,000 a year
- Hybrid work
- Continuous improvement
Quick apply
Senior IT Technician
East Sussex County Council —Lewes
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
14d
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Customer Advisor - 12 Hours
JoJo Maman Bébé —Horsham
- 12 hour shift
- Sales
- Computer skills
- Annual leave
10d
Invoice Network Support Handler
1st Central —Haywards Heath
- Up to £30,500 a year
- Heavy lifting
- Writing skills
- Financial services
4d
Purchase Ledger Accounts Assistant (6 Month FTC)
1st Central —Haywards Heath
- £28,000 - £31,000 a year
- Data analysis skills
- Financial services
- Communication skills
9d
IT Repairs Engineer
Class Technology Solutions Ltd —Crawley
- £27,000 a year
- Full-time
- Maintenance
- English
- Windows
Quick apply
Choco Kitchen & Warehouse Assistant
Catherine's Originals —Yapton
- £12.71 an hour
- Temporary
- Continuous improvement
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
Telecom Acquisitions Ltd. —Horsham
- Full-time
- CRM software
- Free parking
- Employee discount
Quick apply
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Adult Learning Tutors - Surreywide
Surrey County Council —Guildford
- £26.26 - £30.57 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Annual leave
- Language training provided
Marketing Manager - Brand
RSPCA —Horsham
- Full-time
- Management
Paid Media Manager
Thales —Crawley
- Full-time
- Remote
- Marketing
- Bachelor's degree
- Communication skills
Teaching Assistant - Graffham CE Infant School
WSCC —Midhurst
- £25,185 - £25,583 a year
- Call to connect
- School

I want to receive the latest job alerts for 1st line in storrington, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Trainee IT Support Engineer

Uptime Solutions Ltd
Crawley

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Qualifications

Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Remote access software
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Application support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?
You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?
You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

1st line jobs in storrington, wsx

Trainee IT Support Engineer

Software Support - 1st Line

Technical Support Advisor 2nd Line Telco

First Line Support / Helpdesk Engineer - Hybrid

1st Line Helpdesk Consultant

First Response Engineer - Service Desk - MSP

On Site Support Engineer

Senior IT Technician

MSP 3rd Line Service Desk Technician

Customer Advisor - 12 Hours

Invoice Network Support Handler

Purchase Ledger Accounts Assistant (6 Month FTC)

IT Repairs Engineer

Choco Kitchen & Warehouse Assistant

Customer Service Advisor

Governance Lead

Adult Learning Tutors - Surreywide

Marketing Manager - Brand

Paid Media Manager

Teaching Assistant - Graffham CE Infant School

I want to receive the latest job alerts for 1st line in storrington, wsx

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected