Head of strategic Work, Jobs in Stotfold, Hrt (with Salaries)

Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
Head of Communities and Prevention Services
DENS —Hemel Hempstead
- £55,000 a year
- Full-time
- Management
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
18h
Group Head of L&D Academy
MBDA —Stevenage
- £75,000 - £90,000 a year
- Hybrid work
- English
- Travel
- Leadership
- Free parking
Head of Business Operations
World EMB Enterprise Management Ltd —Cambridge
- £5,000 - £7,200 a month
- Full-time
- Microsoft Office
- Project management
- In-person
Quick apply
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
4d
Head of Leadership and Management Training
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £57,528 - £64,750 a year
- Full-time
- Master's degree
- Presentation skills
- Team management
Head of Finance
The Edmund Trust —Cambridge
- £63,207 - £74,156 a year
- Part-time
- Hybrid work
- Management
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
10d
Head of Retention
Higher Ed Partners —St Albans
- £65,000 - £70,000 a year
- Hybrid work
- CRM software
- AI
- Employee discount
- Referral programme
Head of Export Knowledge Transfer (Defence)
MBDA —Stevenage
- £85,000 a year
- Hybrid work
- Business development
- Travel
- Contracts
- Free parking
Head of Quality Assurance
The Bedford College Group —Bedford
- £47,972 - £62,099 a year
- Full-time
- Analysis skills
- Education
- Continuous improvement
- Annual leave
Head of Communications, Leica Microsystems
Leica Microsystems —Saint Ives
- Full-time
- Bachelor's degree
- In-person
- Leadership
Head of Change Management
M Group —Stevenage
- Annual leave
- Employee assistance programme
17h
Head of Campus Experience
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
9d
Head of CLM
Haven —Hemel Hempstead
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Employee discount
Quick apply
Head of Governance & Customer Disruption
easyJet —Luton Airport
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Computer networking
- Annual leave
14d
Head of Partnerships
The Bedford College Group —Bedford
- £47,972 - £62,099 a year
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Annual leave
3d
Director of Oversight
Motability Foundation —Harlow
- £125,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
4d
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Sales
- Presentation skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Head of Operations - Non Food
Medirest —Cambridge
- From £65,000 a year
- Full-time
- Leadership
7d

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Head of Retention

Higher Ed Partners (UK) LTD -
St Albans

Quick apply

Job details

Permanent | Full-time
£65,000 - £70,000 a year

Benefits

Health & wellbeing programme
Free flu jabs
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Social media management
Salesforce
Analysis skills
SEO
B2B
Marketing
Copywriting

Full job description

Head of Retention | £65,000 – £70,000 DOE

Location: Hybrid 3 days on site in either Brighton or St Albans depending on your location

Ready to make an impact? We'd love to hear from you.
To be considered for this opportunity, please submit your CV via the application link below. Only applications submitted through the online application process will be considered.

http://higheredpartners.peoplehr.net/Pages/JobBoard/Opening.aspx?v=950d8754-2fae-43c7-a366-215d08400d92

At Higher Ed Partners (HEP), we’re on a mission to transform access to higher education by helping our university partners deliver high-quality, accessible, and career-focused online programmes.

This role is ideally suited to experienced leaders from Student Success, Customer Success, Retention, Contact Centre Operations, Customer Experience or Revenue Operations backgrounds. Applicants with a proven track record of leading high-volume retention or lifecycle functions and delivering measurable commercial outcomes are encouraged to apply.

This is a high-impact leadership role where you’ll use insight, analytics, automation, and AI to solve complex challenges, improve student outcomes, and directly influence business growth.

We’re looking for someone with:

Proven hands-on experience in retention, lifecycle management, or customer success

A strong track record of improving retention and progression through data-led strategies Strong commercial acumen and analytical capability.

Experience leading high-performing teams and cross-functional initiatives.

Expertise in CRM systems, automation, and multi-channel engagement strategies.

Why join HEP?

✨ Salary: £65,000 – £70,000 DOE

✨ 25 days holiday + bank holidays

✨ Company pension

✨ Health & wellbeing programme

✨ Sick pay

✨ Free flu jabs

✨ Employee discounts

✨ Referral programme

✨ On-site parking

At HEP, our values drive everything we do:

Driven. Inclusive. Collaborative.

If you’re a strategic leader who thrives on solving problems, using data to drive decisions, and building high-performing teams, we’d love to hear from you.

Apply now or reach out directly to learn more.

HEP is a Disability Confident and equal opportunity employer. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

Pay: £65,000.00-£70,000.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
On-site parking
Sick pay

Application question(s):

Will you now or in the future require sponsorship?
Do you have a proven experience leading a retention, customer success, student success or contact centre operation.
Do you have experience owning retention, progression or customer lifecycle KPIs in a high-volume environment?
Do you have experience managing operational budgets, forecasting and resource planning?
Do you have proven ability to improve retention, revenue and customer lifetime value through data-led interventions?
Do you have strong commercial and analytical skills with experience using Salesforce or similar CRM platforms?
Experience leading large volume teams?
Are you able to reliably commute 3 days a week to either St Albans or Brighton sites?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in St Albans AL1 3TF

Quick apply

Refine Your Search

head of strategic jobs in stotfold, hrt

Head of Retention

Head of Insights

Head of Communities and Prevention Services

Group Head of L&D Academy

Head of Business Operations

Head of Transport

Head of Leadership and Management Training

Head of Finance

Head of Retention

Head of Export Knowledge Transfer (Defence)

Head of Quality Assurance

Head of Communications, Leica Microsystems

Head of Change Management

Head of Campus Experience

Head of CLM

Head of Governance & Customer Disruption

Head of Partnerships

Director of Oversight

Head of Professional Services

Head of Operations - Non Food

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