Receptionist Work, Jobs in Stourbridge, Eng (with Salaries)

Customer Care Team Member
PowisVets —Stourbridge
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Front desk
- Free parking
- Annual leave
Quick apply
3h
Optical Assistant/Receptionist
David Wright Opticians —Dudley
- From £24,800 a year
- Temporary
- English
- Driving
- Travel
- Free parking
- Store discount
Quick apply
Receptionist
Bhandal Dental Practice —Rowley Regis
- From £13 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
Quick apply
5d
Experienced GP Receptionist/Administrator
Meadowbrook Surgery —Halesowen
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Data entry
Quick apply
8h
Receptionist
Dr Sinha & Partner —Stourbridge
- £12.85 an hour
- Part-time
- GP surgery experience
- Accounting
- Front desk
- Free parking
- Annual leave
Quick apply
1d
Veterinary Receptionist
IVC —Halesowen
- Up to £25,201.89 a year
- 12 hour shift
- Front desk
- Communication skills
- Annual leave
- Employee discount
7d
Reception Team Member - Part Time
Travelodge —Birmingham
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
2d
Receptionist/Clerk
Rayner House & Yew Trees Ltd —Solihull
- £14.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
1h
Medical Receptionist
Clement Road Medical Centre —Halesowen
- Part-time
- GP surgery experience
- Databases
- Front desk
Quick apply
5d
Receptionist - Skoda
Johnsons Cars —Stourbridge
- £26,436.80 a year
- Full-time
- Microsoft Office
- Front desk
- Cleaning
- Annual leave
- Employee discount
Quick apply
12d
Receptionist
RMT Accountants & Business Advisors —Halesowen
- Word processing
- Computer literacy
- Writing skills
8d
Dental Receptionist/Administrator
Pentwyn Dental Surgery —West Bromwich
- £12.71 - £16.00 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
Quick apply
Service Advisor / Receptionist
MAX Automotive Group Ltd —Oldbury
- £12.75 - £13.50 an hour
- Full-time
- Customer service
- Computer literacy
- Front desk
Quick apply
5d
Dental Nurse/Receptionist
THE DENTAL SURGERY —Halesowen
- Full-time
- CAD
- Bachelor's degree
- Communication skills
- Free parking
Quick apply
7h
Admin & Data Entry Specialist
RIV WORLDWIDE LTD —Kidderminster
- £25,000 - £27,500 a year
- Full-time
- CRM software
- Microsoft Excel
- Computer literacy
Quick apply
Admin Assistant
Berkley Care Group —Bromsgrove
- £12.90 an hour
- Part-time
- Data entry
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
Medical Laboratory Assistant
The Royal Wolverhampton NHS Trust —Dudley
- £25,272 a year
- Weekend availability
- Laboratory experience
- Data entry
1d
Receptionist
Jerroms —Halesowen
- Word processing
- Computer literacy
- Writing skills
Quick apply
8d
Office Assistant
Zab Collection ltd —Birmingham
- £7,200 a year
- Part-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Flexible schedule
Quick apply
8d
Dental Receptionist
Rubery Dental Surgery —Birmingham
- Part-time
- Customer service
- Administrative experience
- Data entry
Quick apply

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Customer Care Team Member

PowisVets
Stourbridge

Quick apply

Job details

Permanent | Part-time | Full-time
£13 an hour
3 hours ago

Benefits

Free parking
Annual leave
Company pension
Employee discount

Qualifications

Microsoft Word
CRM software
Customer service call handling
Customer relationship building
Inbound customer enquiry call handling
Client engagement
Patient appointment coordination
Practice management software
Microsoft Office Suite
Client relationship development
Appointment booking and call handling
Client services
Front desk
Veterinary appointment scheduling
Customer interaction
Multidisciplinary collaboration
Phone etiquette
Communication skills

Full job description

Job Summary:
We are looking for a Customer Care Team Member to join our team. The ideal candidate will thrive in a fast-paced environment, have strong customer service skills and have a passion for excellence. In this exciting and varied role, you will ensure the well-being of pets and clients by handling reception duties such as answering client calls, managing appointment bookings, and overseeing the diary.

This is a full time position working between 32 to 36 hours per week over four days.

Key Responsibilities:

Collaborate closely with our nursing and veterinary teams, providing a vital link between clients and the clinical staff
Handle client enquiries over the phone
Distribute pre-ordered medication
Perform administrative tasks using Microsoft tools, including Excel and Word
Update our Practice Management system regularly
Effectively question clients to assess the urgency of appointment requests, gradually taking on more responsibility and handling more complex cases
Maintain professionalism and composure in emotionally challenging situations, particularly when dealing with pets requiring critical medical care or end-of-life support

What we are looking for:

Exceptional telephone etiquette and experience with Customer Relationship Management (CRM) software
Polite and composed under pressure
Excellent attention to detail
Ability to build strong relationships with clients, their pets and the clinical team
Approachable and empathetic
Highly motivated with a positive, can-do attitude
Able to work effectively both as part of a team and independently when needed Excellent written and verbal communication skills
Proficient in IT skills including Microsoft programs such as Excel.

Benefits:

£13.00 per hour
4.8 weeks holiday a year and bank holidays, plus an additional day off for your birthday
An independent practice in a modern, purpose-built premises offering you the opportunity to advance your career with support and encouragement
Pension contributions
Generous discount on veterinary treatment for your pets

We are committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

Pay: £13.00 per hour

Benefits:

Company pension
Employee discount
Free parking

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in stourbridge, eng

Customer Care Team Member

Optical Assistant/Receptionist

Receptionist

Experienced GP Receptionist/Administrator

Receptionist

Veterinary Receptionist

Reception Team Member - Part Time

Receptionist/Clerk

Medical Receptionist

Receptionist - Skoda

Receptionist

Dental Receptionist/Administrator

Service Advisor / Receptionist

Dental Nurse/Receptionist

Admin & Data Entry Specialist

Admin Assistant

Medical Laboratory Assistant

Receptionist

Office Assistant

Dental Receptionist

I want to receive the latest job alerts for receptionist in stourbridge, eng

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