It support technician Work, Jobs in Surrey (with Salaries)

IT Support Technician
The Granite Group —Sevenoaks
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
8d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
IT Support Technician
I-Media —London
- Full-time
- Hybrid work
- Software troubleshooting
- Time management
Quick apply
16h
IT Solutions Support Consultant
OPUS TECHNOLOGY —Reigate
- £47,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Computer networking
- Life insurance
- Referral programme
Quick apply
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Windows
- Microsoft Office
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
14d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
9d
IT Support Engineer
SMG Business Solutions Ltd —East London
- £31,000 - £35,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
9d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
IT Support Technician
Faithorn Farrell Timms LLP —Orpington
- £25,000 - £27,000 a year
- Full-time
- Computer networking
- SharePoint
Quick apply
5d
IT Support Engineer
Lendable —London
- Full-time
- Hybrid work
- Machine learning
- Scripting
- Computer networking
- Referral programme
9d
Customer Support Engineer
BookedSolid —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills
- Work from home
- Employee stock ownership plan
Quick apply
IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Software troubleshooting
- Customer service
Quick apply
2d
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
IT Support Engineer
VITS Ltd —London
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- Travel
- Bereavement leave
- Sick pay
Quick apply
14d
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Annual leave
Quick apply
IT Support Technician (Level 1)
Ardingly College —Haywards Heath
- £27,976 a year
- Full-time
- Customer service
- Organisational skills
- IT

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IT Support Technician

The Granite Group -
Sevenoaks

Quick apply

Job details

Full-time
£34,000 - £36,000 a year

Benefits

Flexible schedule

Qualifications

Windows
VoIP
ITIL
Virtualisation
Computer networking
Business
Active Directory

Full job description

We're currently looking to recruit a talented Desktop Support Technician to join our established, fast paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first-time resolution.

Role: IT Support Technician
Location: Sevenoaks, on site
Working hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm working 1 in 8 Saturdays from 9:00am to 5:30pm,
Salary: £34,000-£36,000 DOE

What you will be doing:

To be the first point of contact for all IT issues, security incidents and requests from within the business, aiming to first time resolution with escalating to resolver groups as required; ticket management, maintaining SLAs, meeting KPIs ensuring our users receive effective and efficient service
Provide deskside and remote IT support to the business user base.
Manage service & security incidents within a service desk ticketing solution to agreed processes, adhering to SLA’s, meeting required KPIs and fulfilling the escalation process to 3rd line infrastructure, application support and 3rd party support resolver groups
Perform daily, weekly and monthly system check processes
Troubleshooting and resolving network connectivity issues
Administering Active Directory
Monitor system and infrastructure availability and performance
Managing VOIP and digital phone systems ensuring customers have the best possible journey.
Assist in the maintenance and distribution of software packages, manual and automated
Perform actions necessary within all Security compliance processes
Client device builds using automated solutions and patch management
Monitor and manage web and email security filter rules within company guidelines
Manage, perform, maintain and test backups/recovery
Participate in production support and continuous improvement activities to enhance team practices and maintain high quality solutions.
Adhering to change control best practice
Maintain knowledge base
Assist with application and product testing as required

What we’re looking for:

Minimum 1 year working in a support role within a managed IT service desk function
Windows 10 ad 11 operating systems
Anti-malware solution support
Problem solving and troubleshooting skills
Understanding of security principles and endpoint solutions
Excellent written, communications and documentation skills.
Communicate with all levels of staff within the business and our external 3rd partners
The ability to work under pressure and to tight deadlines.
Excellent Customer Service
Worked within an ITIL service management model or qualification
Office365 support experience
Basic network knowledge
CompTIA or other role appropriate qualifications would be beneficial
Understanding of security, server, virtualisation and cloud solutions support
Exposure to legal or insurance industry with familiarity of the software and toolsets utilised

Why Join Us?

Competitive Salary & Benefits: We offer a competitive salary and comprehensive benefits package to ensure you feel valued and supported.
Professional Growth: We are committed to your professional development and offer opportunities for career advancement and continuous learning. We have a number of great case studied from around the business which is showcased on our Linkedin & Acorn webpages.
Collaborative Environment: Work in a supportive and inclusive environment where your ideas and contributions are valued.
Exciting Projects: Be part of innovative and impactful projects that make a difference in our industry and community.

Grow with Acorn

At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

• We run through walls for our customers and each other
• We challenge the status quo
• We succeed when we help those around us succeed
• We decide quickly when the smart thing to do is use our judgement

Benefits:

• 35 days’ holiday (including bank holidays) with additional buy/sell options
• 24/7 mental health support & free counselling available
Grow with us: Through career fairs, leadership programs, and learning on the go!
• Flexible benefits, including early access to salary via our internal platform
• Hybrid working options to support work-life balance and individual needs
• Recognition awards, social events & more

Our Commitment to our colleague’s:
These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

• Mindful Employer – championing mental health and wellbeing
Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
• Menopause Friendly accredited – supporting every stage of life
•️ Armed Forces Covenant signatory – honouring those who serve
• Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
• Best Place to Work for Development – proud to be investing in people’s future
•‍• Best Place to Work for Women – breaking down barriers to women's career progression

If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.

A Few Things to Know Before You Apply

We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:

If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.

Visa Requirements

Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.

We’re Here to Support You

We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

#LI-LJ1

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Refine Your Search

it support technician jobs in surrey

IT Support Technician

IT First Line Support Technician

IT Support Technician (1st/2nd Line)

IT Helpdesk Officer

IT Support Technician

IT Solutions Support Consultant

IT Intern (Part-time)

IT Desktop Support

Helpdesk Technician (1st line)

Data Center Technician , Operations, IT, & Support Engineering

IT Support Engineer

1st/2nd Line IT Support Engineer - Farnborough

IT Support Technician

IT Support Engineer

Customer Support Engineer

IT Helpdesk (Entry Level)

IT Support Technician

IT Support Engineer

Entry Level Support Engineer

IT Support Technician (Level 1)

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