Operations & customer service executive / manager Work, Jobs in Sutton, Gtl (with Salaries)

Fleet Business Unit Executive
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- £31,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills
- Free parking
Quick apply
8d
Fleet Business Unit Executive (contract)
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- £31,000 a year
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills
- Free parking
Quick apply
8d
Account Executive
AXA —Redhill
- Up to £35,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Employee discount
11d
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Capture Manager
Leidos —Farnborough
- £75,800 - £99,800 a year
- Full-time
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
International Project Manager (Remote)
RainFocus —London
- Weekend availability
- PMP
- Presentation skills
- Travel
- Annual leave
Quick apply
Workplace Operations Manager
Sovereign AI —London
- Hybrid work
- Continuous improvement
- Team management
- No degree
11d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Enterprise Customer Success Manager
Didomi —London
- £65,000 - £75,000 a year
- Hybrid work
- Analysis skills
- Presentation skills
- AI
Quick apply
Delivery Manager - Customer Operations
Genius Sports Group —London
- Hybrid work
- PMP
- Engineering
- Bachelor's degree
5d
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Restaurant management
- English
- Employee assistance programme
Quick apply
Senior Service Delivery Manager
Advania UK —London
- £60,000 - £75,000 a year
- Hybrid work
- Machine learning
- Travel
- Phone etiquette
6d
Graduate Commercial & Category Executive
Day Lewis Pharmacy —London
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Merchandising
- Data analysis skills
6h
Principal Program Manager
iPipeline —Bromley
- Full-time
- Mentoring
- Agile
- Budgeting
12d
UK & Europe Account Executive
Crunchtime —London
- Remote
- Travel
- Restaurant
- Communication skills
- Gym membership
- Life insurance
Quick apply
Field Sales & Account Executive – Foodservice
MeatGiant —Croydon
- £25,000 - £30,000 a year
- Full-time
- Business development
- In-person
- Leadership
- Free parking
Quick apply
12d
Global Implementation Manager
AIT Worldwide Logistics, Inc. —Colnbrook
- Full-time
- Remote
- PMP
- English
- Continuous improvement
- Annual leave
Business Development Executive
Linear Parking —Westerham
- £40,000 - £50,000 a year
- Full-time
- Business development
- Contracts
- In-person
- Work from home
Quick apply
Technology Operations Manager
Mr Lender —Loughton
- Full-time
- Azure
- Bachelor's degree
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
4d

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operations & customer service executive / manager jobs near sutton, gtl

Fleet Business Unit Executive

Toyota Financial Services, KINTO and KINTO JOIN -
Epsom

Quick apply

Job details

Full-time
£31,000 a year
8 days ago

Benefits

Free parking

Qualifications

Microsoft Word
Customer service call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Numeracy
Partnership building
Organisational skills
Relationship management
TFS
Communication skills
Time management

Full job description

We are looking for an individual to join our Fleet Business team.

The role in a nutshell: To build, maintain and service new and existing relationships with the Toyota and Redline brands, Dealer Network, Fleet Field Sales Team and Fleet Customers through the provision of excellent service. Act as a key contact to support the activities of our Fleet field team, Business Dealers and approved brokers in liaison with all functions relating to Fleet proposals and activations.

A bit about the ‘Department’: The Fleet Business Unit (FBU) team sit within the Risk Operations department and are responsible for dealing with contract management for credit line customers, all fleet queries from the centre network and brokers for all entities, processing direct invoicing proposals via a funding queue and all contract hire pre-activation queries. Some of the team’s responsibilities include, but are not limited to, loading of retail concept loans, third party payments for credit line customers, customer loan cars, centre DEMOS and commission payments and queries.

What you’ll be doing:

An ordinary day could involve working with other teams to resolve dealer queries, speaking with customers about settlements, creating variable rate finance documents to send to customers, speaking to the network about customer loan cars for their centres and looking at process improvements within the department. This role is varied, and work tasks are on a 2-week rotation!

Tasks may include:

Customer service for Credit line customers (including calls) such as end of contract, settlements, account queries, statements etc.
Management and preparation of appropriate documentation for Credit Lines including presentation for underwriting and review of outstanding liabilities.
Effectively manage the pay-out processes associated with all brands (KINTO, Mazda, Toyota/Lexus Non-Brand)
Assisting with general queries generated by our network of Dealers, KINTO, Fleet Customers and TGB/Brokers and the One Toyota Fleet Sales team.
Ensure monthly and ad hoc reporting is sent out by agreed SLAs.
Pay invoices by agreed SLA ensuring details match our point-of-sale system.

Requirements

Key Experience & Skills:

Proficiencies in using Microsoft Office software, including Word and Excel.
Previous experience working in an administration or operational position, within a busy processing environment.
Strong numeracy and literacy skills.
Motor finance experience would be desirable.
Logical thinker with the ability to develop and communicate their ideas.

Attributes & Behaviours:

Good time management and organisational skills.
Strong written and verbal communication.
Self-motivated and proactive worker.
Keen attention to detail.
Able to work effectively with all levels of staff and external partners.
Able to work independently and within a team.
Flexible to circumstantial change.

Benefits

Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.

Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
Dress for your day policy to make you feel comfortable at work
Eco HQ, free parking & restaurant
Regular 121s with your manager, a personal development review (PReview) each quarter
A wide range of learning & development opportunities including Linked In Learning courses
Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!

Our Recruitment Process

At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer.

We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the DC scheme, you may be moved forward to the next stage. Please ensure to add this information into your application.

When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.

Some examples of how we might be able to help are listed below:

Providing a copy of interview questions before the interview
Organising a time and location that best suits you
Allowing additional time for the assessment and interview

We are happy to review any adjustment on a case-by-case basis to support you to be your best self.

Quick apply

Refine Your Search

operations & customer service executive / manager jobs in sutton, gtl

Fleet Business Unit Executive

Fleet Business Unit Executive (contract)

Account Executive

Client Onboarding Executive

Capture Manager

International Project Manager (Remote)

Workplace Operations Manager

Customer Support Coordinator

Bespoke Relocation Manager

Enterprise Customer Success Manager

Delivery Manager - Customer Operations

Head of Operations

Senior Service Delivery Manager

Graduate Commercial & Category Executive

Principal Program Manager

UK & Europe Account Executive

Field Sales & Account Executive – Foodservice

Global Implementation Manager

Business Development Executive

Technology Operations Manager

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