Shift manager london Work, Jobs in Sutton (with Salaries)

Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £33,262 - £36,027 a year
- Full-time
- Administrative experience
- Phone etiquette
- Communication skills
2d
Retail Assistant (Opticians)
Boots —Sutton
- Weekend availability
- Employee assistance programme
- Employee discount
6d
OOH Contact Centre Supervisor
BSW Heating Ltd —London
- Up to £31,842.20 a year
- Overtime
- Microsoft Outlook
- Management
- Recruiting
Quick apply
7h
Assistant Manager
Boots —Epsom
- Part-time
- Travel
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Guest Service Manager
Holiday Inn Express London-Croydon —Croydon
- £28,100 a year
- Full-time
- Hotel
- Supervising experience
- Front desk
- Employee discount
Quick apply
9d
AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Team Member part time 16 h
K&Z Holdings - Pret A Manger —Sutton
- Part-time
- Customer service
- Merchandising
- Cleaning
Quick apply
5d
Barista
Starbucks —London
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Dispenser
Boots —Morden
- £13.92 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
14d
Food Packing & Distribution Assistant
FieldGoods —London
- From £13.50 an hour
- Part-time
- English
- Organisational skills
- Warehouse experience
- Free parking
Quick apply
Breakfast Assistant
The Holiday Inn Express - London Croydon Hotel —Croydon
- £12.71 an hour
- Part-time
- Serving
- Hospitality
- Customer service
Quick apply
2d
Residential Care Worker
Silver Birch Care Holdings —New Malden
- £32,240 a year
- Weekend availability
- Experience working with children
- Employee assistance programme
- Referral programme
Shift Manager - London
Relay Technologies —London
- Full-time
- Continuous improvement
- Recruiting
- Communication skills
Clinic Coordinator
EuroEyes Harley Street —London
- £30,000 - £35,000 a year
- Weekend availability
- Computer literacy
- Administrative experience
- Data entry
- Employee discount
- Sick pay
Quick apply
3h
Customer Care Advisor
The Bread Factory —London
- Weekend availability
- Bakery
- IT
- Phone etiquette
- Employee discount
Restaurant Shift Manager / Shift Supervisor
Honey & Co —London
- From £15.75 an hour
- Full-time
- Customer service
- Restaurant management
- Supervising experience
- Store discount
- Employee discount
Quick apply
7d
Customer Care Associate
Monica Vinader —London
- Weekend availability
- Travel
Quick apply
Front Desk Clinic Receptionist
Proback Clinic Victoria —London
- From £13 an hour
- Full-time
- Computer literacy
- GP surgery experience
- English
- Flexible schedule
Quick apply
2d
Store Manager
Little Lives UK —London
- From £14 an hour
- Temporary
- Bilingual
- Customer service
- Organisational skills
- Store discount
- Employee discount
Quick apply
1d
Customer Success Manager - UK
Masabi —London
- Full-time
- Remote
- Life insurance
12d

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shift manager london jobs near sutton

Private Patient Administration Officer

The Royal Marsden NHS Foundation Trust -
Wallington

Apply Now

Job details

Full-time
£33,262 - £36,027 a year
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Internal department liaison
Patient service
Administrative experience
Client services
Customer support
Customer interaction
Patient record updating
Phone etiquette
Communication skills

Full job description

Previous applicants need not apply

The Private Patients Administration Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it is important that this contact sets the high standards of customer service that the patient would expect from private care. In addition, the team process referrals for all private patients and take payments for initial consultations.

The post holder will be liaising closely with other private care teams, Consultants, Medical Secretaries and the International Patients Team. The ideal candidate will have previously worked in a customer care environment as well as in administrative roles; they will have excellent communication skills, be confident and assertive in their approach and will demonstrate an ability to solve problems.

The team are based in Wallington, Surrey and work shift patterns (8am-4pm; 9am-5pm; 10am-6pm Monday to Friday).

The Private Care Contact Centre Team provides a single point of access and enquiry for prospective patients seeking advice and information about private treatment at the Royal Marsden NHS Foundation Trust.

As the team are the first point of contact with the Trust, it is crucial that they set the highest level of customer service that patients would expect to receive from private care.

The post holder will be required to work as part of a team, responsible for answering patients’ queries and providing clear information, support and advice to new and prospective patients, with responsibility for the booking process. Promoting the Trust’s mission, services, cancer treatments and care, and providing guidance as to the particular specializations of Consultants within the Trust.

The post holder will be responsible for liaising with all required units within the Trust, regarding patients’ medical needs, procedures and appointments, and where required with external professionals. The postholder will also be responsible for keeping and managing records of patients’ queries, updating information packs provided to patients and highlighting any concerns to the Assistant Service Manager Patient Contact and Accounts.

The Private Care Contact Centre team provides a service from 8am-6pm Monday to Friday, which will require the post holder to be flexible and work on a rotational basis.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

To be the first point of interaction for any Private Patients within The Royal Marsden NHS Foundation Trust, ensuring that the prospective patient journey begins with a positive and welcoming experience, and instils confidence in our services.
To answer telephone calls as per quality service standards, demonstrating an excellent phone manner, contact handling skills and active listening.
To communicate with referrers and all contacts including patients, members of the public and staff in a friendly, professional and courteous manner at all times.

Apply Now

Refine Your Search

shift manager london jobs in sutton

Private Patient Administration Officer

Retail Assistant (Opticians)

OOH Contact Centre Supervisor

Assistant Manager

Guest Service Manager

AIRPORT DUTY OFFICER - LONDON

Team Member part time 16 h

Barista

Dispenser

Food Packing & Distribution Assistant

Breakfast Assistant

Residential Care Worker

Shift Manager - London

Clinic Coordinator

Customer Care Advisor

Restaurant Shift Manager / Shift Supervisor

Customer Care Associate

Front Desk Clinic Receptionist

Store Manager

Customer Success Manager - UK

I want to receive the latest job alerts for shift manager london in sutton

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