Customer & sales support team leader Work, Jobs in Swadlincote, Eng (with Salaries)

Customer & Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Continuous improvement
- Team management
Quick apply
8d
Customer & Sales Support Team Leader
Keystone Group —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Sales Manager
First Fence —Swadlincote
- £40,000 - £45,000 a year
- Monday to Friday
- Budgeting
- Leadership
- Annual leave
- Employee discount
Quick apply
7d
Sales Advisor
First Fence —Swadlincote
- £32,827 a year
- Full-time
- Remote
- Customer service
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
14d
Hire Manager
First Fence —Swadlincote
- Monday to Friday
- Business development
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Quick apply
6d
Customer Service Team Leader
Burbage Custom Windows —Hinckley
- From £29,500 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
7d
Sales Support - North
Consolidated Timber Holdings —Nottingham
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
8d
Assistant Manager
Brigdens Ltd —Burton-On-Trent
- Weekend availability
- Sales
- Social media management
- Organisational skills
- Free parking
- Store discount
Quick apply
1d
Team Leader
Reed In Partnership —Derby
- £33,750 - £41,000 a year
- Full-time
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
14d
Telesales Team Leader
OHEAP FIRE & SECURITY —Derby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- English
- Free parking
Quick apply
Sales Team Lead - Loughborough, UK
Modern Milkman —Loughborough
- £32,000 - £55,000 a year
- Weekend availability
- Sales
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Cash and Reconciliations Administrator
Cyncly —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Customer Service Advisor
Marshalls PLC —Burton-On-Trent
- £25,000 - £25,598 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Team Leader
Flying Tiger Copenhagen —Leicester
- Leadership
- Communication skills
Internal Sales
Rubix —Castle Donington
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
VP Customer Support
Syncron —Birmingham
- Hybrid work
- AI
- Leadership
- Communication skills
1d
Team Leader
Leisure United —Derby
- £12.85 an hour
- Part-time
- Customer service
- Team management
- In-person
- Free parking
- Store discount
Quick apply
1d
International Trade Manager / Export Lead
True Lens Services —Leicester
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Salesforce
- Health & wellbeing programme
- Life insurance
Quick apply
Senior Account Manager
Go Inspire —Leicester
- Full-time
- Microsoft Office
- Administrative experience
Quick apply
Field Sales Representative
Next Generation Home Improvements —Derby
- £35,000 - £85,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
4d

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Customer & Sales Support Team Leader

The Keystone Group UK -
Swadlincote

Quick apply

Job details

Full-time
8 days ago

Qualifications

CRM software
Sales support
Internal department liaison
Performance management
Handling customer enquiries
Continuous improvement
Team management
Relationship management
Customer interaction
Leadership
Communication skills

Full job description

At Keystone Lintels, we’re the UK’s leading lintel manufacturer, delivering innovative construction solutions backed by exceptional customer service. We’re now looking for an experienced and motivated Customer and Sales Support Team Leader to help drive performance, develop our people, and ensure an outstanding customer experience. If you’re passionate about leading teams, improving processes, and putting customers first, we’d love to hear from you.

The Role

As Customer & Sales Support Team Leader, you'll support the Customer & Sales Support Manager in the day-to-day leadership and development of the Customer Support and Sales Support teams. You'll play a key role in ensuring project pipelines, lead management, quotation processing, and customer service standards are delivered efficiently while helping the team achieve productivity and performance targets.

This is an excellent opportunity for someone with strong leadership skills, a customer-focused mindset, and experience working within a fast-paced sales support or customer service environment.

Key Responsibilites

Support the Customer and Sales Support Manager with day to day leadership and development of the Customer Support and Sales Support teams
Lead, coach, and develop team members through inductions, training, and performance support
Champion a positive health and safety culture, and ensure procedures are followed
Monitor lead quality and accuracy in Keylink, and ensure lead, quotation, and customer data is recorded accurately and on time
Manage customer enquiries with prompt, professional resolution, and foster a customer first culture
Coordinate communication between internal departments and external sales teams, produce reports for key customers and senior management, and support departmental administration and reporting
Provide cover across team functions when required, and in the absence of the manager, oversee team performance and day to day operations
Ensure departmental objectives align with wider regional and company goals
Undertake any other duties appropriate to the role and within your capability.

About you

Previous team leader or supervisory experience in customer service or sales support
Strong leadership, coaching, and people development skills
Outstanding customer service and relationship management
Excellent organisation and attention to detail
Confident managing workloads, priorities, and deadlines in a fast paced environment
Excellent communication skills and the ability to build effective relationships across departments
Experience using CRM systems and Microsoft Office, particularly Excel
Proactive approach with strong problem solving and decision making skills
A commitment to continuous improvement and delivering high quality results

If you’re ready to take the next step in your leadership career and help shape an exceptional customer and sales support function, we’d love to hear from you.

A Bit About Us

For more than three decades, the Keystone Group has grown to become one of the UK and Ireland’s largest family-owned construction product manufacturers. Driven by a relentless focus on innovation and customer excellence, the Group employs over 2,000 employees across 28 sites, supplying cutting-edge building solutions to growing markets in the UK & Ireland, Europe, Australia and North America. Its portfolio includes market-leading brands in the steel, light & environmental and timber sectors.

Select one based on where the job will be advertised:

Keystone Lintels is part of Keystone Group and is proud to lead the way in steel lintel design, production and service. Keystone Lintels has dedicated technical teams that provide customers with solutions for their complex project needs. Production facilities in Derbyshire, England and Cookstown, Northern Ireland enable Keystone Lintels to provide a fast and efficient service to its extensive network of merchant partners across the UK and Ireland.

IG Lintels was founded in 1958 and has a strong heritage in innovation. IG Lintels joined the Keystone Group in 2006, becoming the UK's largest manufacturer of steel lintels. IG Lintels has large manufacturing facilities in Swadlincote, South Derbyshire while its headquarters and place of origin, remain in Cwmbran, South Wales.

Stockgap, part of the Keystone Group, is a UK building materials distributor supplying a wide range of products to builders’ merchants, primarily in the South East of England. Stockgap focuses on “filling gaps in stock” by offering reliable availability, competitive pricing and efficient delivery, while supporting Keystone’s wider distribution network.

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customer & sales support team leader jobs in swadlincote, eng

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Customer & Sales Support Team Leader

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Customer Service Team Leader

Sales Support - North

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Sales Team Lead - Loughborough, UK

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