Service desk Work, Jobs in Swansea, Wls (with Salaries)

IT Support Engineer - UK
Ever Nimble —Swansea
- £25,000 - £29,000 a year
- Weekend availability
- Software troubleshooting
- Customer service
- Travel
- Store discount
- Work from home
Quick apply
IT Support and Systems Assistant
Cerebra —Swansea
- £24,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Sick pay
Quick apply
IT Service Improvement Manager
ivolve Care and Support —Swansea
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- IT
- Referral programme
Office Administrator/Receptionist
O'Briens Metals —Briton Ferry
- £25,420.00 - £40,372.75 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
1d
Service Desk Technician
Exponential-e —Bridgend
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
14d
IT Support Engineer - UK
Ever Nimble Ltd —Swansea
- £25,000 - £29,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee discount
Quick apply
HIre & Sales Coordinator
GAP Group —Swansea
- Full-time
- Microsoft Outlook
- Sales
- Customer service
1d
Receptionist
Padda Group Limited —Llanelli
- £12.71 - £12.85 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
ICT Infrastructure Manager
South Wales Police —Bridgend
- £53,451 - £57,186 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Team management
- Free parking
- Health & wellbeing programme
ICT Cloud Infrastructure and Platforms Specialist
South Wales Police —Bridgend
- £47,046 - £54,696 a year
- Full-time
- Free parking
- Health & wellbeing programme
ICT Enterprise Specialist
South Wales Police —Bridgend
- £47,046 - £54,696 a year
- Full-time
- Azure
- Free parking
- Health & wellbeing programme

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Service Desk Technician
Exponential-e —Bridgend
Primarily responsible for monitoring, managing and owning support tickets and driving customer issues through to resolution.
Quick apply
14d

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IT Support Engineer - UK

Ever Nimble
Swansea

Quick apply

Job details

Full-time
£25,000 - £29,000 a year

Benefits

Casual dress
Store discount
Additional leave
Cycle to work scheme
Work from home
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Communication skills
Active Directory

Full job description

Do you get IT?

Ever Nimble is excited to present an opportunity for an IT Support Engineer to join the Reactive Support team in our Swansea office. This is a great opportunity for individuals that are looking to gain more experience to join a forward-thinking and supportive company.

So, who are we? Ever Nimble was recently named Overall Partner of the Year (APAC) at Canalys Forums 2025, ranked No. 12 overall at the TechPartner Fast50 Awards, and previously named the #1 Fastest-Growing MSP globally and earned the title of MSP of The Year 2023! We have reached these amazing goals by doing IT a little differently. We’re not your typical IT provider that stays behind a keyboard. Customer communication is important to us, whether face-to-face or over the phone, as we really like to integrate into our customer's businesses to truly understand how they work. We excel at uniting teams, streamlining processes, and delivering reliable infrastructure solutions. Our presence spans Swansea (UK), Calgary (CAN), Melbourne (AUS) and our HQ located in Perth (AUS).

Our commitment lies in keeping our clients well-informed, effectively managing priorities, and executing tasks with the utmost care, pride, and ownership. We are in search of a candidate who will embrace our robust approach to customer support and align with our core values.

We also make sure that we are providing the same level of care and support to our internal teams. Ever Nimble officially became certified as a 'Great Place to Work' in 2022, and was named in Australia’s Best Workplaces™ in Technology for 2023.

Benefits and perks of being an EN Employee:

Great work environment and team;
Experienced tech experts to learn from;
Opportunities to grow and develop;
Staff discounts on IT Equipment purchased from https://store.evernimble.com;
Rewards and incentives for performance and training;
Opportunities to travel for work;
Paid birthday leave;
Generous Work From Anywhere allowance;
We support flexible working;
Regular social events.

About you:

2 years (minimum) of experience in IT support is required for this role;
Familiarity with hardware components including laptops, desktops, servers, storage devices, and network devices;
Ability to work independently and manage multiple tasks simultaneously;
Strong problem-solving skills and attention to detail;
Excellent communication skills, both verbal and written;
Ability to travel to client sites as needed (via company Uber account).

About the role:

As part of our award-winning support desk team, you’ll provide awesome first and second-line tech support to our incredible customers;
Support hardware equipment including laptops, desktops, servers, storage devices, and network devices;
Support a vast array of software across many industries;
Handle on-site visits for troubleshooting, maintenance, and repairs;
Escalate issues to Senior Technicians or vendors when necessary;
Maintain knowledge of the latest hardware and software trends and technologies.

Customer Service is key:

Customer confidence; we communicate with our clients in person and on the phone;
Ability to communicate effectively and efficiently, with the ability to provide advice to non-technically minded customers;
Work collaboratively;
Responding in a timely manner to service issues and requests;
Proactive problem-solver with attention to detail.

The tech you will be exposed to:

Halo PSA
Microsoft 365
Active Directory
Fortinet
Datto (RMM, DR, Networking)
Firewalls & Networking
Automation tools
All types of IT hardware

IT is our jam, and we pride ourselves on helping businesses thrive through honest and smart advice. And yes, often there are cupcakes involved. So, if you get IT and want to know more, click the Apply button.

Important: Applications must be from candidates living in or close to Swansea, Wales. This role will operate on a roster that includes weekend working (eg. Thursday - Monday or Friday - Tuesday).

Recruiters: We love your hustle, but please don’t contact us for now.

Pay: £25,000.00-£29,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Cycle to work scheme
Employee discount
On-site parking
Referral programme
Sick pay
Store discount
Work from home

Ability to commute/relocate:

Swansea SA1 1NW: reliably commute or plan to relocate before starting work (required)

Application question(s):

To assist us in assessing eligibility, please indicate your current working rights status in United Kingdom.
This role will operate on a roster that includes weekend working (eg. Thursday - Monday or Friday - Tuesday). Please confirm your availability for this working pattern in your application below.

Experience:

IT Support: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in swansea, wls

IT Support Engineer - UK

IT Support and Systems Assistant

IT Service Improvement Manager

Office Administrator/Receptionist

Service Desk Technician

IT Support Engineer - UK

HIre & Sales Coordinator

Receptionist

ICT Infrastructure Manager

ICT Cloud Infrastructure and Platforms Specialist

ICT Enterprise Specialist

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