Entry level service Work, Jobs in Swindon, Wil (with Salaries)

IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- SharePoint
- Communication skills
Security Officer
Securitas UK —Swindon
- £14.77 an hour
- Weekend availability
- Customer service
- English
- Communication skills
- Employee discount
Quick apply
5d
Entry Into Service Recovery Coordinator
Change Grow Live —Swindon
- £28,557.79 - £32,802.41 a year
- Research
- Conflict management
- Training & development
- Annual leave
- Employee discount
5d
Financial Crime Hub Analyst
Edenred —Swindon
- Weekend availability
- Hybrid work
- Data entry
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
IT Support Engineer I - Junior Helpdesk
Ariat Europe Ltd —Harwell
- Full-time
- Hybrid work
- Travel
- Computer networking
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
8d
Fleet Administrator
Fish Brothers —Swindon
- £26,510 - £30,000 a year
- Full-time
- CRM software
- Computer literacy
- Administrative experience
- Employee discount
- Referral programme
Senior Project Co-ordinator
National Trust —Swindon
- £27,612 a year
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Organisational skills
- Free parking
- Employee assistance programme
12d
Security Officer
Mitie —Swindon
10d
HR Generalist (12-Month FTC)
Octave Intelligence —Swindon
- Microsoft Word
- Microsoft Outlook
- Data entry
Dermatology Co-ordinator
Cotswold Surgical Partners —Swindon
- £13.75 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
ASSEMBLY OPERATOR II
TE Connectivity —Swindon
- Overtime
- Assembly
- Travel
- Manufacturing
- Health & wellbeing programme
- Employee stock purchase plan
Head of Executive Office
National Trust —Swindon
- £60,000 a year
- Full-time
- Team management
- Leadership
- Free parking
- Employee assistance programme
5d
Relief Security Officer
Mitie —Swindon
- Computer literacy
- Travel
Casework Support Administrator
Cellmark Forensic Services —Abingdon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
9d
ICT Technician Apprentice
QA Apprenticeships —Witney
- £16,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Head of IT Operational Support
National Trust —Swindon
- £74,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
5d
Medical Receptionist
Burford Surgery —Burford
- Overtime
- GP surgery experience
- Data entry
- Front desk
- Annual leave
- Employee discount
Quick apply
5d
Accounts Assistant
Awdry Law —Devizes
- Full-time
- Data entry
- Typing
- In-person
Quick apply
5d
Lettings Housing Officer
Housing Services —Swindon
- £38,220 a year
- Full-time
- Hybrid work
- English
Quick apply
1d
Portfolio Manager
National Trust —Swindon
- £44,499 a year
- Full-time
- Analysis skills
- Project management
- Organisational skills
- Free parking
- Employee assistance programme
12d

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IT Service Desk Apprentice

QA Apprenticeships -
Swindon

Apply Now

Job details

Full-time
£18,000 a year

Benefits

Company pension
Car scheme

Qualifications

Technical troubleshooting
Driving Licence
Incident queue management
GCSE
IT service management
Ticket management
Internal department liaison
Technical support incident logging
SharePoint
Technical writing
ServiceNow
Customer support
Customer interaction
IT incident logging
Application support
Communication skills

Full job description

About Prolinx:

Prolinx, The Secure Sovereign Company, established in 1997, is a British owned SME with assured UK sovereign data centres. We are industry leading experts at delivering innovative cloud solutions to Defence, National Security, Government, Academia and Industry and their partners where seamless connectivity and collaboration is the key to enabling secure data driven success.

About the role:

We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate will be responsible for delivering high-quality technical support, troubleshooting and resolving IT issues, and ensuring minimal downtime for our users, no matter the time of day. This is an exciting opportunity for someone who thrives in a fast-paced environment and is dedicated to ensuring the optimal performance of IT systems and services.

Responsibilities:

Serve as the primary point of contact for all IT-related inquiries and incidents from end-users via phone, email, or ticketing system.
Troubleshoot and resolve issues related to operating systems, applications, printers, networks, and other IT-related tools.
Document all support requests and resolutions in the ticketing system, ensuring accuracy and completeness.
Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting.
Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution.
Prioritise and escalate unresolved issues to other support teams as necessary.
Monitor system alerts and perform routine checks to ensure IT services are running optimally.
Collaborate with other departments and IT teams to resolve complex issues and improve service delivery.
Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines.
Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction.
Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the Secure by Design Principles.

Desirable skills:

Familiarity with relevant engineering tools, programming languages, or technologies.
Familiarity with enterprise products such as Microsoft 365, VDI solutions, and collaboration tools (e.g., Teams, SharePoint).
Strong desire to learn and develop technical skills.
Hands-on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms.
Ability to work independently and as part of a team in a fast-paced environment.
Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Basic problem-solving skills and the ability to troubleshoot hardware and software issues effectively.
Strong customer service orientation, with a focus on providing timely and effective support.
UK driving licence – required.

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 9am - 9pm, 4 on 4 off, 12 hour shifts.

Benefits:

Pension scheme: Generous pension plan with company contributions up to 10%.
Electric car salary sacrifice scheme: Enables employees to obtain an electric vehicle through salary sacrifice arrangements.
Annual learning credits: Funds allocated for continuous professional development each year.
Company bonus schemes: Performance-based bonuses available.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

entry level service jobs in swindon, wil

IT Service Desk Apprentice

Security Officer

Entry Into Service Recovery Coordinator

Financial Crime Hub Analyst

IT Support Engineer I - Junior Helpdesk

Fleet Administrator

Senior Project Co-ordinator

Security Officer

HR Generalist (12-Month FTC)

Dermatology Co-ordinator

ASSEMBLY OPERATOR II

Head of Executive Office

Relief Security Officer

Casework Support Administrator

ICT Technician Apprentice

Head of IT Operational Support

Medical Receptionist

Accounts Assistant

Lettings Housing Officer

Portfolio Manager

I want to receive the latest job alerts for entry level service in swindon, wil

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