Service delivery manager Work, Jobs in Swindon, Wil (with Salaries)

Soft Services Manager
Pinnacle Group —Swindon
- £45,000 - £48,000 a year
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
Hard FM Manager
Pinnacle Group —Swindon
- £60,000 a year
- Team management
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
Lead Driver / Transport Team Leader
Heden Logistics Ltd —Swindon
- £40,000 - £50,000 a year
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
11d
Care Improvement Partner
Sanctuary Care —Swindon
- £45,736.60 - £48,157.20 a year
- Full-time
- Nursing home
- English
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Events & Hospitality Manager
Westonbirt School —Tetbury
- Up to £42,000 a year
- Weekend availability
- Hybrid work
- Business development
- Project management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Working Together Coproduction Lead
Swindon Borough Council —Swindon
- £46,142 a year
- Full-time
- Hybrid work
- English
- Travel
Quick apply
Office Manager
Openwork UK Ltd —Swindon
- £35,000 a year
- In-person
11d
Service Manager, Parks and Public Realm
Swindon Borough Council —Swindon
- £58,364 a year
- Full-time
- English
- Continuous improvement
- Leadership
Quick apply
6d
Development Team - Events Coordinator
Marlborough College —Marlborough
- £29,500 - £31,000 a year
- Full-time
- Organisational skills
- Free parking
Academy Development Manager
The Openwork Partnership —Swindon
- £70,000 - £80,000 a year
- Hybrid work
- Continuous improvement
- Training & development
11d
Business & Operations Manager
Watermoor House Residential Care Home —Cirencester
- £38,000 - £40,000 a year
- Full-time
- Business development
- Team management
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
2d
Onboarding Services Manager
The Openwork Partnership —Swindon
- Up to £90,000 a year
- Team management
- Travel
- Financial services
5d
Residential Property and FF&E Assistant
Marlborough College —Marlborough
- Up to £35,000 a year
- Full-time
- Contracts
- Front desk
- Budgeting
10d
Learning & Performance Partner
Oak Furnitureland —Swindon
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Research
- Mentoring
- Employee assistance programme
- Employee discount
Junior Service Delivery Manager
Ericsson —Swindon
- Computer Science
- Engineering
- English
General Manager - UK
Infopro Digital Services Limited —Swindon
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Contract Cleaning Services Manager ( NHS Hospital) - 401
GSF SANDYLIGHT LTD —Thatcham
- £33,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
11d
Academy Development Manager
Openwork UK Ltd —Swindon
- £70,000 - £80,000 a year
- Hybrid work
- Continuous improvement
- Training & development
Records Manager
Defence Science and Technology Laboratory —Bulford
- £50,066 - £56,000 a year
- Part-time
- Remote
- Analysis skills
- Presentation skills
- Business
- Annual leave
Regional Delivery Manager
Evri —Swindon
- £44,500 - £50,000 a year
- Full-time
- Negotiation

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Soft Services Manager

Pinnacle Group -
Swindon

Quick apply

Job details

£45,000 - £48,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Contract management
Client engagement
Stakeholder liaison
Facilities management
Performance management
Health and safety inspection
Profit & loss
Analysis skills
Continuous improvement
Budgeting
Financial management
Safety compliance inspections
Team motivation leadership
Rota coordination

Full job description

Job Introduction

Pinnacle Group are looking for an experienced Soft Services Manager to join our Total Facilities Management division. You will be responsible for ensuring all soft services are delivered across seven school sites based in North Swindon to a consistently high standard, on time and within budget, while leading an experience FM team, managing recruitment and training, monitoring performance, managing budgets and ensuring full health and safety compliance. Building strong relationships with clients and key stakeholders will be key to maintaining service quality and driving operational excellence.

The ideal candidate will have proven experience managing soft services contracts within the facilities management sector, with a strong focus on service quality and client satisfaction. You will demonstrate effective financial control, strong analytical and reporting skills, and the ability to conduct audits, inspections and risk assessments while driving continuous improvement. If you are passionate about people, high-quality service delivery and creating clean, safe, welcoming environments, this role offers an exciting opportunity to make a meaningful impact.

Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health and residential sectors.We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Conduct regular audits, inspections and risk assessments to maintain high operational standards.
Ensure all services meet contract specifications, KPIs and site-specific Health & Safety plans.
Lead, manage and support on-site teams, including overseeing recruitment, onboarding, training, rota planning and performance management.
Provide day to day supervision and motivation to Facilities managers, caretakers, and cleaning team, ensuring consistent service delivery across all sites.
Manage subcontractors, ensuring compliance, quality standards and safe working practices for catering, grounds and pest control.
Carry out site walkabouts and liaise with key stakeholders.
Assist in managing and monitoring the contract budget to ensure expenditure stays within agreed limits.
Ensure full compliance with health, safety and environmental legislation across all operations.
Respond to incidents, hazards and service issues promptly and implement corrective actions.
Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.

Key requirements:

Proven experience managing soft FM services, specifically cleaning, property maintenance, catering and grounds maintenance.
Strong people-management experience, including leading dispersed teams, supervising frontline staff, setting performance standards and supporting development.
Experience managing contracts of £1m or above, with strong commercial and operational oversight.
Strong budget management skills, including exposure to full profit and loss accountability.
Demonstrable experience delivering facilities management services across multi-site environments.
Solid knowledge of health & safety regulations, compliance standards and industry best practice.
Cleared Enhanced DBS
IOSH Managing Safely (or equivalent) is advantageous.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

service delivery manager jobs in swindon, wil

Soft Services Manager

Hard FM Manager

Lead Driver / Transport Team Leader

Care Improvement Partner

Events & Hospitality Manager

Working Together Coproduction Lead

Office Manager

Service Manager, Parks and Public Realm

Development Team - Events Coordinator

Academy Development Manager

Business & Operations Manager

Onboarding Services Manager

Residential Property and FF&E Assistant

Learning & Performance Partner

Junior Service Delivery Manager

General Manager - UK

Contract Cleaning Services Manager ( NHS Hospital) - 401

Academy Development Manager

Records Manager

Regional Delivery Manager

I want to receive the latest job alerts for service delivery manager in swindon, wil

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