Helpdesk Work, Jobs in Telford, Shr (with Salaries)

IT Technician
Epson —Telford
- £26,437 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
Junior I.T. Support Technician
Steelstrip Services Ltd —Dudley
- £25,420 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
1d
Helpdesk Team Member
Trades 247 —Darlaston
- £13.57 an hour
- Weekend availability
- Hybrid work
- Customer service
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
4d
IT Development Engineer (Software)
Epson —Telford
- £38,627 a year
- Full-time
- Bachelor's degree
- Computer networking
- Software development
Quick apply
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- Driving
- IT
- In-person
- Free parking
Quick apply
5d
Senior IT Support Technician / Team Lead
Grainger and Worrall —Bridgnorth
- Up to £35,000 a year
- Full-time
- Windows
- Supervising experience
- Travel
- Free parking
Customer Helpdesk Manager
Trades 247 —Darlaston
- £37,500 a year
- Full-time
- Management
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
4d
Apprentice Customer Service Co-ordinator - 2 year FTC
Equans —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Administrator
Skanska —Walsall
- Full-time
- Communication skills
- Bereavement leave
20h

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Junior I.T. Support Technician
Steelstrip Services Ltd —Dudley
Help maintain accurate hardware, software, licence and asset records. Provide first-line I.T. support to office, warehouse and production-based users.
£25,420 - £28,000 a year
Quick apply
1d
Junior IT Support Technician
Palletways UK Limited —Lichfield
Handle telephone calls relating to support requirements. Drive or have access to a vehicle/bike for daily commute. IT support: 2 years (preferred).
£26,500 a year
Quick apply
2d

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IT Technician

Epson -
Telford

Quick apply

Job details

Full-time
£26,437 a year

Qualifications

GCSE
Windows
Continuous improvement
Computer networking
IT
NVQ
Communication skills
Help desk

Full job description

Job title: I.T. Technician

Department: Information Technology

Reports to: I.T. Senior Engineer

Job location: Telford, Shropshire

Position summary

I.T. Technician works in all areas of I.T. to support business and staff.

Main job functions

To provide all aspects of I.T. Support to staff within the ETL Epson Telford Limited business
To Use, Maintain and support the ongoing development of the IT Heat Helpdesk
To provide operational I.T. Support within the I.T department.
To adhere to Epson's Environment and Quality policies, and ISO 14001 and 9001 management systems.
To Ensure responsible waste management through waste segregation.
To Stay informed about environmental impacts in your role, working to prevent, minimize, and report potential pollution incidents, contributing to our commitment to sustainability.

Note: In addition to these functions, employees are required to carry out such other duties as may reasonably be required.

Duties/responsibilities

IT. Technician provides first line support to the ETL business

Logs all incidents and service requests on the “Heat” helpdesk

Works on IT Projects.

Escalates tasks to third line and to Amsterdam support team

Supports the IT Senior Engineer

Performs a number of general I.T. housekeeping tasks

Documentation

5S activities

All Epson I.T. Staff are expected to demonstrate a number of key competencies.

Customer focus – acts with the customer in mind

Integrity, honesty – treats people with dignity and respect.

Team working with a “Can Do” approach.

Continuous improvement.

Skills required

Broad range of Windows skills Windows 7 Windows 10

Some server skills

Some network skills

Troubleshooting skills

Good personal and communication skills.

Team working

Qualifications

Essential:

GCSE in Maths and English or equivalent
IT NVQ level 2 or equivalent

Experience required

Essential

1 Years’ experience in IT
General I.T. experience
Helpdesk use and call logging

Desirable:

Use of Heat helpdesk

Quick apply

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helpdesk jobs in telford, shr

IT Technician

Junior I.T. Support Technician

Helpdesk Team Member

IT Development Engineer (Software)

IT Technician

Senior IT Support Technician / Team Lead

Customer Helpdesk Manager

Apprentice Customer Service Co-ordinator - 2 year FTC

Administrator

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