Guest service Work, Jobs in Tenterden, Ken (with Salaries)

Casual Guest Service Agent
Hampton by Hilton Ashford International —Ashford
- £13 an hour
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
6d
Guest Experience Advisor
McArthurGlen UK Ltd —Ashford
- Up to £13 an hour
- Part-time
- Computer literacy
- English
- Computer skills
Quick apply
9d
Team Member
White Lion —Tenterden
- £12.71 - £13.25 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
8d
Campsite & Caravan Park Management and Warden Team (Two-Person Joint Role)
Romney Meadows Park —Lydd
- £26,436 a year
- Full-time
- Management
- Computer literacy
- Front desk
- Free parking
Quick apply
5d
Ground Floor - Team Member
Premier Inn —Ashford
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
Guest Service Assistant
Holiday Inn Ashford Central —Ashford
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Travel
- Free parking
- Employee discount
Quick apply
9d
Castle Night Porter (General Assistant)
Lympne Castle —Hythe
- £28,516.80 a year
- Weekend availability
- Programmable logic controllers
- Cleaning
- In-person
- Free parking
- Employee discount
Quick apply
6d
Front Of House Assistant
Bannatyne —Folkestone
- £12.71 an hour
- Weekend availability
- Bar
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
Receptionist - Part-Time
Retirement Villages Group —West Malling
- Part-time
- Administrative experience
- Front desk
Quick apply
3d
Sales Representative & Event Supervisor (Weaver of Sales)
Lympne Castle —Hythe
- £30,000 - £31,120 a year
- Weekend availability
- Organisational skills
- In-person
- Communication skills
Quick apply
3d
Maintenance - Assistant Maintenance Manager - MA1
Parkdean Resorts —Rye
- £30,742 a year
- Organisational skills
- Leadership
- Resort
- Store discount
- Employee assistance programme
Quick apply
Food & Beverage Assistant - Live In
HandPickedHotels —Maidstone
- From £13 an hour
- Weekend availability
- Hotel
- Guest services
- Restaurant experience
- Free parking
- Employee assistance programme
Team Leader
Shepherd Neame —Tenterden
- £13 - £30 an hour
- Full-time
- Restaurant management
- Cleaning
- Restaurant
- Employee discount
- Flexible schedule
Quick apply
9d
Housekeeper
White Lion —Tenterden
- £12 - £14 an hour
- Part-time
- Cleaning
- Employee discount
Quick apply
8d
Guest Services & Security Operations
Port Lympne hotel & reserve —Lympne
- £14.42 an hour
- 12 hour shift
- Customer service
- Hotel
- In-person
- Free parking
- Store discount
Quick apply
2d
Key Holder Beauty Host
L'Occitane en Provence - UK & Ireland —Ashford
- £14.85 an hour
- Hybrid work
- POS
Quick apply
5d
Part Time Hotel Receptionist
Trivelles Rochester —Rochester
- £25,420.00 - £36,066.71 a year
- Part-time
- Hotel
- Front desk
- In-person
- Flexible schedule
Quick apply
Sales Associate
Kate Spade —Ashford
- £26,325 - £28,000 a year
- Part-time
- Customer service
- English
- Employee discount
Administration - Administrator - PA2
Parkdean Resorts —Rye
- Recruiting
- Organisational skills
- Guest services
- Store discount
- Employee assistance programme
Quick apply
9d
Night Reception Team Member
Travelodge —Sittingbourne
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount

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Casual Guest Service Agent

Hampton by Hilton Ashford International
Ashford

Quick apply

Job details

Zero hours contract
£13 an hour
6 days ago

Benefits

Discounted or free food
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Hospitality
Guest relations
Customer service
Customer interaction
Guest services
Guest services telephone call handling
Communication skills
Hotel front office operations
Hotel experience

Full job description

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry?

“We are Hilton! We are Hospitality!”

We are a 140 bed Hampton By Hilton branded Hotel in the centre of Ashford Kent.

We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of “Great places to work”, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.

Why join the Hilton family as a Guest Service Assistant?

Worldwide travel perks - up to 30 nights at discounted rates and 50% F&B discounts

28 days holidays including bank holidays (Pro rata)

Complimentary meals on duty

Full training on all Hilton systems

What will I be doing?

· To deliver exceptional customer experiences whilst driving optimal up – sell and on‐ sell performance

· Deal promptly with incoming enquires, guest requests, queries and bookings by phone, fax, email or OTA extranets.

· Ensure all guests are checked in and out correctly on our systems, focusing on guest satisfaction.

· Build relationships and rapport with all guests.

· Review and maintain required records on regular guests, guest problems and their resolution.

· Be proactive in ensuring all guests are welcomed and departed in a timely and appropriate manner. Make it memorable

· Act as a Food and Beverage Assistant or Reservation Agent when needed

· Be aware of all products that are on sale in all departments (Current menus, Wine list and drink selection, Hotel and company promotions) and take reservations accordingly.

· Demonstrate an awareness of customer priorities, anticipate needs and build rapport. Optimise customer spend through promotional awareness and suggestive selling techniques – prioritise activity /interactions as appropriate.

What are we looking for?

A Guest Service Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Due to the cyclical nature of the hospitality industry, you may be required to work varying schedules to reflect the business needs of the department.
Ability to work under pressure and under own initiative

- The suitable candidate will need to flexible for availability across all shift types - Mornings, Evenings and potentially even Nights,

· Previous Experience with front office PMS systems & EPOS systems would be advantageous.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

· Be a positive influence on your team, reflecting that positivity onto all of our guests and ensuring maximum guest experience satisfaction.

· Working to keep all Hilton Brand standards at the forefront of what we do.

Pay: £13.00 per hour

Benefits:

Discounted or free food
Employee discount
On-site parking

Experience:

Hotel Reception: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

guest service jobs in tenterden, ken

Casual Guest Service Agent

Guest Experience Advisor

Team Member

Campsite & Caravan Park Management and Warden Team (Two-Person Joint Role)

Ground Floor - Team Member

Guest Service Assistant

Castle Night Porter (General Assistant)

Front Of House Assistant

Receptionist - Part-Time

Sales Representative & Event Supervisor (Weaver of Sales)

Maintenance - Assistant Maintenance Manager - MA1

Food & Beverage Assistant - Live In

Team Leader

Housekeeper

Guest Services & Security Operations

Key Holder Beauty Host

Part Time Hotel Receptionist

Sales Associate

Administration - Administrator - PA2

Night Reception Team Member

I want to receive the latest job alerts for guest service in tenterden, ken

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