Front office manager Work, Jobs in Tetbury, Gls (with Salaries)

Helpdesk Team Manager
Arcus FM —Cirencester
- Up to £31,930 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
12d
Country House Manager
HF Holidays —Bourton on the Water
- £35,334 a year
- Weekend availability
- Hospitality
- Management
- Culinary experience
- Employee discount
Quick apply
13d
Guest Experience Manager
Forest Holidays —Berry Hill
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
6d
Office Manager / PA
Motofix Accident Repair Centres —Swindon
- Up to £38,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
4d
Assistant Manager
Five Guys UK —Swindon
- Up to £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Receptionist & Admin Assisatant
Westonbirt School —Tetbury
- £13.25 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
Quick apply
23h
Front Office Manager
Bowood Hotel Spa and Golf Resort —Calne
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Free parking
- Employee assistance programme
Quick apply
23h
Front Office Manager
Valor Hospitality —Bristol
- £32,000 - £34,000 a year
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Senior Assistant General Manager
Pasture Restaurant —Bristol
- Up to £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
Quick apply
Estates Administration Officer
Forestry Commission —Stoke Gifford
- £26,959 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
12d
Reception Manager
The PIG Hotels —Cirencester
- £32,850 a year
- Full-time
- Hotel
- Front desk
- Restaurant
- Employee discount
Quick apply
Assistant Front Office Manager
Bowood Hotel Spa and Golf Resort —Calne
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
23h
Catering Team Leader
PGL Travel —Swindon
- £29,888.31 a year
- Leadership
- Annual leave
- Employee assistance programme
Hotel Reception Supervisor
Parade Hotel —Bath
- £29,115 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
Sales and ReservationExecutive
Grand Bristol Hotel by Sunday —Bristol
- Weekend availability
- Hospitality
- Sales
- Customer service
- Annual leave
Quick apply
7d
Assistant General Manager - Babington House
Soho House & Co. —Bath
- Weekend availability
- IT
- Employee discount
Quick apply
Operations Manager
PREM Group —Bristol
- Full-time
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Reception Supervisor
Hotel Indigo Bath —Bath
- £30,000 a year
- Full-time
- Hospitality
- Hotel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
4d
Reservations Agent
Reservations (Cheltenham) —Cheltenham
- £28,000 a year
- Full-time
- Hotel
- Restaurant
- Communication skills
Quick apply
Catering Supervisor
ESS Compass —Swindon
- £14.34 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills

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Helpdesk Team Manager

Arcus FM -
Cirencester

Quick apply

Job details

Full-time
Up to £31,930 a year
12 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Word
Customer service
Microsoft Office
Analysis skills
Supervising experience
Maths
Relationship management
Contracts
IT
Leadership
Communication skills
Time management

Full job description

We are now seeking for a Team Manager to join us on a permanent basis at our Cirencester site.

Leading a team of colleagues to provide front line support for our customer. Managing individual performance and being part of a wider management team.

Supervise and manage the effective receipt, processing, and scheduling of both reactive and planned maintenance work orders.
Act as an escalation point, reporting to the Operations Manager and deputising when required.
Lead weekly team huddles and provide feedback to the Management Team on actions and outcomes.
Work with Senior Management to ensure effective handovers between shifts, delivering a consistent and seamless service.
Contribute to the development and implementation of robust departmental processes to maintain a high-quality service for internal and external customers.
Support Heads of Department in identifying areas for improvement and preparing performance reports as required.
Collaborate with Team Managers to ensure operatives are appropriately trained, coached, and supported to achieve agreed objectives and personal goals.
Provide support for ad hoc activities and seasonal projects as required.
Build and maintain strong relationships with field teams and key contacts within FM service providers to support the closure of outstanding actions.
Deliver accurate, concise daily reporting on work order resolution in line with agreed KPIs.
Promote and ensure behaviours across the team align with Arcus Values.
Manage people and performance to ensure customer availability, including rota management, annual leave, absence, and overtime in line with company policies.
Conduct regular one-to-one meetings and performance reviews with direct reports.
Celebrate success by recognising strengths and sharing best practice across the team.

Essential Experience & Knowledge

A minimum of 5 GCSEs at grade C/4 or above, including English and Maths.
Strong understanding of FM and support services contracts, including performance measurement and monitoring.
Knowledge of FM operations, including web-based systems, IT best practices, industry trends, and customer service principles.
Experience supervising teams within a call centre or customer service environment.
Proven experience working in a professional customer services setting.
Demonstrable evidence of influencing positive change within a call centre or customer service environment.

Desirable

Understanding and experience of the retail industry.

Skills & Competencies

Excellent verbal communication skills with a confident and professional telephone manner.
High levels of accuracy and precision in written communication.
IT literate, with experience using MS Office, particularly Word and Excel.
Strong administration and time management skills.
Ability to manage, motivate, and develop staff, including through periods of change.
Ability to delegate effectively, work under pressure, and meet tight deadlines.
Strong leadership skills, with the ability to inspire, motivate, and influence positive change.
Effective process and performance management capabilities.
Strong problem-solving and analytical skills to support sound decision-making.
Excellent relationship management skills, with a collaborative and team-focused approach.

VALUES & BEHAVIOURS

Driven, confident, and commercially aware, with a proactive, professional, and approachable ‘can‑do’ attitude.

When you join us you will receive:

Salary: up to ££31,930 depending on experience
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Quick apply

Refine Your Search

front office manager jobs in tetbury, gls

Helpdesk Team Manager

Country House Manager

Guest Experience Manager

Office Manager / PA

Assistant Manager

Receptionist & Admin Assisatant

Front Office Manager

Front Office Manager

Senior Assistant General Manager

Estates Administration Officer

Reception Manager

Assistant Front Office Manager

Catering Team Leader

Hotel Reception Supervisor

Sales and ReservationExecutive

Assistant General Manager - Babington House

Operations Manager

Reception Supervisor

Reservations Agent

Catering Supervisor

I want to receive the latest job alerts for front office manager in tetbury, gls

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