Customer service consultant Work, Jobs in Thame, Oxf (with Salaries)

Planning Consultant
Green Retreats —Aylesbury
- £32,000 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
Quick apply
Trainee Lettings Consultant
LRG —Oxford
- Up to £28,000 a year
- Monday to Friday
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
- £14 - £16 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
Quick apply
Admin Team Leader
ICON UK —Reading
- £40,000 a year
- Full-time
- Administrative experience
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
Quick apply
8d
Sales and Design Consultant
Green Retreats —Aylesbury
- From £30,500 a year
- Weekend availability
- CRM software
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Mercedes-Benz Service Consultant
Sytner —Milton Keynes
- Weekend availability
- Organisational skills
- Employee discount
Sales Consultant
LAMPS LTD —Aylesbury
- £25,500 - £30,000 a year
- Full-time
- Customer service
- In-person
- Employee discount
Quick apply
DSEAR Project Administrator
SOCOTEC UK & Ireland —Bicester
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Databases
- Employee assistance programme
- Employee discount
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Reading
- £3,800 - £6,000 a month
- Full-time
- Sales
- In-person
- Employee discount
- Referral programme
Quick apply
Customer Services Advisor (Bank)
Nuffield Health —Oxford
- £13.10 an hour
- Part-time
- Computer literacy
- Organisational skills
- Computer skills
Mercedes-Benz Sales Consultant
Sytner —Milton Keynes
- £20,000 a year
- Weekend availability
- Customer service
- Employee discount
Sales/Recruitment Consultant 9 months FTC contract
The Fedcap Group —Slough
- £30,000 - £32,000 a year
- Full-time
- Sales
- Business development
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
10d
Implementation Consultant
Zift Solutions —Oxford
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
Administrative Assistant
Oxford University Hospitals NHS Foundation Trust —Oxford
- £25,760 - £27,476 a year
- Part-time
- Microsoft Outlook
- Recruiting
- Typing
- Annual leave
2d
Cross-Store Sales Consultant
Anthony Paul Designer Goldsmiths Ltd —Maidenhead
- From £24,800 a year
- Full-time
- Bilingual
- Merchandising
- English
- Employee discount
- Sick pay
Quick apply
8d
Supply Chain Category Manager
Matrix —Milton Keynes
- Up to £40,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Business
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Success Consultant Lead
NielsenIQ —Oxford
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Communication skills
- Analytics
- Employee assistance programme
Quick apply
8d
Contracts Manager
Frost Construction —Maidenhead
- £40,000 - £60,000 a year
- Full-time
- Team management
- Mentoring
- Contracts
Quick apply
11d

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customer service consultant jobs near thame, oxf

Planning Consultant

Green Retreats -
Aylesbury

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Job details

Permanent | Full-time
£32,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

CRM software
Sales support
Mentoring junior staff
Process improvement
Technical support
Mentoring
Organisational skills
Customer support
Professional development mentoring
Customer interaction
Training & development
Communication skills

Full job description

Planning & Annexe Specialist

The Role

At Green Retreats, we're passionate about creating exceptional spaces and delivering an experience that matches the quality of our products. As our Planning & Annexe Specialist, you'll play a key role in helping customers navigate one of the most important stages of their journey with us.

You'll become the trusted expert for all planning and annexe enquiries, guiding customers, supporting colleagues and managing planning applications from start to finish. From preparing plans and documentation to liaising with local authorities, you'll ensure every application is handled accurately, professionally and within agreed timescales.

You'll work closely with our Sales, Design and Customer Care teams to provide expert advice, remove barriers for customers and continually improve our planning processes. As the department develops, you'll also help build knowledge across the business by supporting training and sharing best practice with the wider team.

This is an exciting opportunity for someone who enjoys combining technical knowledge with excellent customer service, whilst taking ownership of a specialist area that is fundamental to our continued growth.

Key Responsibilities

Customer Experience

Act as the primary point of contact for customers requiring planning permission or annexe guidance.
Provide clear, confident and accurate advice throughout the planning process.
Keep customers regularly updated on the progress of their application.
Manage customer expectations, offering proactive communication and timely responses.
Deliver a first-class customer experience from initial enquiry through to planning outcome.

Planning Management

Prepare, coordinate and submit planning applications on behalf of customers.
Produce or coordinate planning drawings, supporting documents and application packs.
Monitor application progress and ensure deadlines are met.
Liaise with local planning authorities, responding to requests for additional information promptly and professionally.
Manage amendments, revisions and planning conditions where required.
Maintain accurate records and documentation within internal systems.

Technical Support

Provide planning and annexe expertise to the wider business.
Advise Sales Consultants on planning requirements and likely outcomes.
Support the design team with planning-related queries.
Stay up to date with changes to planning legislation, permitted development rights and annexe regulations.
Identify opportunities to improve planning processes and customer documentation.

Team Development

Become one of our internal experts for planning and annexe projects.
Support the development of planning guidance, documentation and internal resources, alongside the planning team leader.
Deliver training and coaching to colleagues as the department grows.
Share knowledge and best practice across the wider business.

What We're Looking For

We're looking for someone who enjoys taking ownership, thrives on organisation and has a genuine passion for helping customers through what can often feel like a complex process.

You'll be approachable, detail-oriented and able to communicate technical information in a simple, reassuring way. You'll enjoy building relationships with customers, councils and colleagues alike, always striving to find the best possible outcome.

Essential Skills & Experience

Excellent organisational and project management skills.
Strong written and verbal communication.
High level of accuracy and attention to detail.
Ability to manage multiple projects simultaneously.
Confident using Microsoft Office and CRM systems.
Customer-focused with a proactive, solutions-driven approach.
At least 1 year experience using AutoCAD or similar

Desirable

Knowledge of UK planning legislation and permitted development rights.
Experience preparing planning drawings or working with architectural plans.
Experience dealing directly with local planning authorities.
Knowledge of residential annexes and outbuildings.
Previous experience delivering training or mentoring colleagues.

What Success Looks Like

Planning applications submitted accurately and on time.
Customers feel informed and supported throughout their planning journey.
Strong relationships with local authorities and internal teams.
Fast response times to customer and council enquiries.
High planning approval rates through well-prepared applications.
Continuous improvements to planning processes and documentation.
A knowledgeable sales team supported by expert planning guidance.

Why Green Retreats?

At Green Retreats, we're proud to be the UK's leading garden room company, designing and building exceptional spaces that transform how people live and work.

We believe the experience should be just as impressive as the product itself. That means supporting one another, continuously improving and always putting our customers first.

If you're looking for an opportunity to become the expert in a specialist field, influence how we work and help shape an outstanding customer journey, we'd love to hear from you.

· Full time, perm position Monday-Friday 9am-5pm

· £32,000 per annum

· Based at our flagship Westcott showroom

· 20 days annual leave plus bank holidays, increasing with length of service.

· Company pension with employer contribution.

· Employee Assistance Programme.

· My PERKS Scheme offering discounts on shopping, travel and entertainment.

· Enhanced maternity and paternity scheme

Pay: £32,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer service consultant jobs in thame, oxf

Planning Consultant

JUNIOR SALES ADVISOR

Trainee Lettings Consultant

Patient Care Coordinator in Luxury Private Hospital

JUNIOR SALES CONSULTANT

Admin Team Leader

Sales and Design Consultant

Mercedes-Benz Service Consultant

Sales Consultant

DSEAR Project Administrator

Junior Commercial Advisor

Customer Services Advisor (Bank)

Mercedes-Benz Sales Consultant

Sales/Recruitment Consultant 9 months FTC contract

Implementation Consultant

Administrative Assistant

Cross-Store Sales Consultant

Supply Chain Category Manager

Customer Success Consultant Lead

Contracts Manager

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