Mortgage Work, Jobs in Thornton, Fif (with Salaries)

Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
Service Colleague (Express)
ASDA —Kirkcaldy
- £13.10 - £15.64 an hour
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
12d
Administrator
Lowland Financial Services Ltd —Dunfermline
- Temporary
- CRM software
- Analysis skills
- Travel
- Free parking
- Work from home
Quick apply
14d
Customer Service - Senior Personal Banker
National Westminster Bank PLC —Edinburgh
- From £28,475 a year
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Annual leave
9d
Security Officer
Securitas UK —Glenrothes
- £13.45 an hour
- Weekend availability
- Customer service
- English
- Communication skills
- Free parking
- Employee discount
Quick apply
8d
Trainee Centre Manager
KwikFit —Fife
- £37,900 a year
- Full-time
- Team management
- Employee assistance programme
- Employee discount
13d
Senior Product Owner: Mortgages & Regulated Lending, Edinburgh
Hampden Bank —Edinburgh
- Banking
- Annual leave
- Employee assistance programme
Business Analyst
Computershare —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
- Work from home
2d
Experienced Parts Advisor
A M Phillip Trucktech —Glenrothes
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
- Flexible schedule
8d
New Client Consultant
MOV8 Real Estate —Edinburgh
- £23,500 - £28,500 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
Mortgage Adviser
Placing Faces —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Bridging and Development Case Manager
BuildLoan —Livingston
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Case management
- Organisational skills
- Free parking
- Annual leave
Quick apply
Assistant Manager
KwikFit —Glenrothes
- £30,690 a year
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
10d
Mortgage Advisor
PRIMIS Mortgage Network —Dundee
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
9d
Lead Security Officer
Securitas UK —Dundee
- £47,500 a year
- Full-time
- English
- Training & development
- Communication skills
- Employee discount
Quick apply
Customer Delivery Driver
ASDA —Perth
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Team Manager
Nationwide Building Society —Dunfermline
- From £32,800 a year
- Full-time
- Analysis skills
- Team management
- Organisational skills
2d
Senior Litigation Paralegal
Shoosmiths —Edinburgh
- Computer literacy
- Computer skills
- Communication skills
8d
Transport First Line Manager
DHL Supply Chain —Livingston
- £37,504.81 a year
- Organisational skills
Strutt & Parker Rural - Rural & Forestry Valuer
BNP Paribas —Edinburgh
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount

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mortgage jobs near thornton, fif

Customer Care Co-ordinator

Mortgage Advice Bureau
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year

Benefits

Casual dress
Health & wellbeing programme
Company pension
Work from home
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Case record updates
Appointment booking and call handling
Organisational skills
Relationship management
Customer interaction
Outbound calling

Full job description

Mortgage Advice Bureau is looking to recruit an engaging and resilient Customer Care Coordinator to join our vibrant Edinburgh Office.

Mortgage Advice Bureau is the UK’s largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients. This includes first time buyers applying through help to buy, families looking to expand their homes and landlords adding to their portfolio.

We are committed to providing a memorable service to our clients, and you will play an integral part in that. Are you ambitious, customer focused and truly passionate about coming to work? If so, this is the job for you!

As a Customer Care Coordinator, you will be passionate about maintaining strong relationships with clients & Advisers. You will be supporting our Advisers, Business Owners & High Performing Network Advisers with the arrangement of protection appointments.

You will act as a point of contact for clients, ensuring their current mortgage and/or protection package is the most suitable for them. Although you will not be required to provide advice, you will be armed with the relevant training and knowledge to engage in meaningful conversations with our clients.

You will have strong organisational skills to ensure the client is appointed the relevant Adviser at the best possible time in their client journey. You will work with our PAYE team as well as members within our Self Employed Network, and ensure you are delivering the best client experience at varying stages of their journey, to best represent Mortgage Advice Bureau as well as the Business’s trading under us.

OTE: £28,000 - £29,500

Key Responsibilities & Targets

Maintain clear, professional communication with both clients and Advisers via phone and email.
Accurately update client records and feedback, track all interactions within internal systems to maintain data integrity.
Follow call strategy to meet a weekly dial target.
Achieve a minimum appointment turn-up rate as agreed.
Manage Adviser diaries to secure appointments within a 24–48 hour window.
Accurately update records and track client activity within internal systems.
Carry out PED and/or CCC calls for Network Advisers and Business Owners using CCC support.
Support the generation of client reviews and referrals for Advisers.
Work collectively within CCC to ensure team targets are met or exceeded

Job Types: Full-time, Permanent

Pay: From £24,784.50 per year

Benefits:

Casual dress
Company pension
Health & wellbeing programme
Referral programme
Sick pay
Work from home

Experience:

customer service: 1 year (preferred)

Work Location: Hybrid remote in Edinburgh EH4 2HS

Quick apply

Refine Your Search

mortgage jobs in thornton, fif

Customer Care Co-ordinator

Service Colleague (Express)

Administrator

Customer Service - Senior Personal Banker

Security Officer

Trainee Centre Manager

Senior Product Owner: Mortgages & Regulated Lending, Edinburgh

Business Analyst

Experienced Parts Advisor

New Client Consultant

Mortgage Adviser

Bridging and Development Case Manager

Assistant Manager

Mortgage Advisor

Lead Security Officer

Customer Delivery Driver

Team Manager

Senior Litigation Paralegal

Transport First Line Manager

Strutt & Parker Rural - Rural & Forestry Valuer

I want to receive the latest job alerts for mortgage in thornton, fif

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