1st line support Work, Jobs in Thornton, Lec (with Salaries)

IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
- £25,191 - £26,409 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
Quick apply
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
7d
Claims Fraud Investigator - First Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Pupil Support and Pastoral Mentor
1st Step Education & Training —Leicester
- £14.00 - £19.50 an hour
- Part-time
- Working with children
- Mentoring
- In-person
Quick apply
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
Information, Communication Technician (ICT) Apprenticeship
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- Maths
- IT
20h
Future Focus Community based Mental Health Recovery Worker
Burton & District Mind —Tamworth
- £26,617.50 a year
- Part-time
- Microsoft Office
- Patient care
- In-person
- Annual leave
- Work from home
Quick apply
12d
IT Service Analyst
Samsic UK —Coventry
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- SharePoint
Quick apply
Construction Tutor
1st Step Education & Training —Leicester
- £14.00 - £19.50 an hour
- Part-time
- Maintenance
- Mentoring
- Power tools
Quick apply
Group Category Manager
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
- Employee discount
Quick apply
Talent Advisor
STARK Group —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexible schedule
- Referral programme
Senior IT Infrastructure Engineer
World of Books —Baginton
- Full-time
- Windows
- IT
- Communication skills
People and Culture Administrator (HR)
Mortgage Advice Bureau —Derby
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
Quick apply
7d
Nail Technician Tutor/ Teacher
1st Step Education & Training —Leicester
- £14.00 - £19.50 an hour
- Part-time
- English
- Mentoring
- In-person
Quick apply
Software Developer
Mortgage Advice Bureau —Derby
- Up to £45,000 a year
- Full-time
- Hybrid work
- SQL
- Software development
- APIs
- Annual leave
- Employee discount
Quick apply
7d
Lead Tutor (Apprenticeships - Work Skills) - Adult Education Work Skills
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- English
- Business
- Teaching
4d
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Head of Construction & Trade Services
Loughborough College —Loughborough
- Up to £54,035 a year
- Full-time
- Doctoral degree
- Communication skills
- Annual leave
12d

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IT Support Analyst

TavasTechs Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Qualifications

Driving Licence
Customer service
Windows
IT support
Computer networking
IT
Communication skills

Full job description

IT Support Analyst

Salary: £30,000 to £35,000

Job Type: Permanent

Location: On-site – Leicester and Rugby

A full UK Driving Licence and a car are mandatory

About the Company

Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Analyst to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments.

About the Opportunity

This IT Support Analyst position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed.

Roles and Responsibilities

Deliver 1st and 2nd line IT support to over 600 users
Troubleshoot and resolve incidents involving hardware, software, networks, and telephony
Support system administration tasks, including user setup, monitoring, and maintenance
Assist with testing and deploying new systems, hardware, and updates
Work closely with third-party support partners where required
Uphold IT security standards and participate in business continuity activities
Maintain documentation and asset records to ensure accuracy and compliance
Provide excellent customer service to staff at all levels
Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment)

Your Skills and Experience

Previous experience in a 1st/2nd line IT Support or Service Desk environment
Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking
Familiarity with Microsoft 365, Google Workspace, and common business applications
Experience with IT ticketing systems.
Strong communication and customer service skills, with a proactive and positive approach
Good problem-solving ability and willingness to learn new technologies
Capable of working independently while contributing effectively to a wider team
Flexibility to travel between Leicester and Rugby sites as required.
A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses

Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals.

To apply for the IT Support Analyst role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.

Pay: £30,000.00-£35,000.00 per year

Application question(s):

Are you eligible to work in the UK without requiring visa sponsorship now or in the future?
Are you flexible to work fully onsite between the Leicester and Rugby offices, and occasionally travel to other sites as required?

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in thornton, lec

IT Support Analyst

1st/2nd Line IT Support Analyst

1st Line IT Service Desk Analyst

Desktop Support Engineer

Claims Fraud Investigator - First Party

Pupil Support and Pastoral Mentor

Support Engineer

Information, Communication Technician (ICT) Apprenticeship

Future Focus Community based Mental Health Recovery Worker

IT Service Analyst

Construction Tutor

Group Category Manager

Talent Advisor

Senior IT Infrastructure Engineer

People and Culture Administrator (HR)

Nail Technician Tutor/ Teacher

Software Developer

Lead Tutor (Apprenticeships - Work Skills) - Adult Education Work Skills

Senior TechOps Generalist

Head of Construction & Trade Services

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