Planner Work, Jobs in Tipton, Wmd (with Salaries)

De-Looping Planner
Doocey Group —Tipton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Transport Planner - Pickup Truck and Trailer.
EC Logistics —Stourbridge
- £29,000 - £31,000 a year
- Full-time
- Management
- Computer literacy
- Computer skills
Quick apply
Paraplanner / Trainee Paraplanner / Administrator
Capelin Financial Management Limited —Solihull
- £24,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Life insurance
Quick apply
Transport Compliance & Health & Safety Manager
Stuart Law Transport Ltd —Cradley Heath
- £30,000 - £35,000 a year
- Full-time
- In-person
Quick apply
Supply Chain Planner
Poundland —Walsall
- £30,000 - £38,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Free parking
- Employee discount
Planning and Dispatch Coordinator
JLA —Stafford
- £25,272 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
7d
Transport Planner (UK and Europe)
Tek Freight Ltd —Kenilworth
- £28,500 - £34,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Continuous improvement
- In-person
- Free parking
Quick apply
4d
Event Planner
Hilton —Birmingham
- £28,922.40 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Planner - Administrator
2 Sisters Food Group —West Bromwich
- £15.78 an hour
- Weekend availability
- Analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Creative Show Planner/Administrator Part Time Maternity Cover up to 12 months
Sewing Street (Live TV) —Redditch
- £28,000 a year
- Part-time
- Microsoft Word
- Organisational skills
- In-person
- Employee discount
Quick apply
2d
Wedding & Events Planner
Park House Hotel —Shifnal
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
Transport Planner
Breedon Group plc —Walsall
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Planner
Sisk —Birmingham
- Full-time
- Management
- Annual leave
Planning Team Leader
GreenSquareAccord —Birmingham
- £33,400 - £37,662 a year
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
PART-TIME LOGISTICS PLANNER / TRANSPORT PLANNER
Frex Logistics —Birmingham
- From £12.71 an hour
- Part-time
- Management
- Customer service
- Computer literacy
- Free parking
Quick apply
7d
Work Planner
Platform Housing —Birmingham
- £32,393 a year
- No weekends
- Microsoft Word
- Customer service
- Travel
1d
Planner
GreenSquareAccord —Birmingham
- £27,000 - £30,800 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Buyer and Planner
SUPPLY TECHNOLOGIES —Burton-On-Trent
- Writing skills
- Communication skills
Quick apply
Telephone Business Development Manager
West Brom —West Bromwich
- £27,500 - £32,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Analysis skills
- Employee discount
7d

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De-Looping Planner

Doocey Group -
Tipton

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Customer service call handling
Meeting coordination
Stakeholder liaison
Microsoft Office Suite
Complaint handling
Customer interaction
Communication skills

Full job description

Job Title

De-Looping Planner

Salary

Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.

Location

Tipton or Birmingham

Our Company

Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here.

The Role

The De-Looping Planner is responsible for managing and coordinating de-looping activities to ensure compliance with all relevant legislation and regulations. This role involves significant interaction with customers, internal and external stakeholders’ companies, local authorities, and internal teams to facilitate smooth operations and minimise disruptions cause by de-looping activities.

Responsibilities

Liaise with customers via telephone, email and written form, to ensure they are fully aware of the works to be completed on their property
Contact customers daily with updates regarding their complaints or enquiries, ensuring resolutions are achieved within the customer SLAs
Book in meetings with surveyors, ensuring that times and dates are communicated to relevant parties
Support surveyors with arranging their diaries, including meetings with the customer and client, ensuring all are arranged within the required SLAs
Complete close out with customers to ensure standards for both them and the client have been met, and they are happy with the service provided
Ensure all customer enquiries are responded to in a professional and timely manner
Attend and participate in daily call with operations, to ensure works are on target, ensuring any updates are cascaded to relevant customers
Chase operations for updates on all customer complaints/enquiries within the customer SLAs
Update complaints from clients or customers via internal reporting systems
Attend and participate in weekly performance meetings to be held with your line manager to discuss ay issues and any beneficial feedback
Attend and participate in weekly meetings with surveyors, to ensure all works are on target for being achieved, to ensure that customers are kept up top date with the progress of their works

Personal Qualities

Strong communicator
SLA-driven and deadline-oriented
Highly organised and detail-conscious
Proactive problem solver
Calm and professional under pressure
Persistent and accountable

Technical Skills & Experience

Proven experience in a high-volume outbound contact centre environment is essential
Strong track record of achieving KPIs, SLAs and quality targets
Experience using automated diallers and CRM systems
Confident handling customer objections and complaints professionally

Qualifications & Training

GCSEs Grade 4-9
Comprehensive knowledge of Microsoft Office software, especially Word, PowerPoint and Excel

Additional Information

Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics.

Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement.

By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Apply Now

Refine Your Search

planner jobs in tipton, wmd

De-Looping Planner

Planner Coordinator

Transport Planner - Pickup Truck and Trailer.

Paraplanner / Trainee Paraplanner / Administrator

Transport Compliance & Health & Safety Manager

Supply Chain Planner

Planning and Dispatch Coordinator

Transport Planner (UK and Europe)

Event Planner

Planner - Administrator

Creative Show Planner/Administrator Part Time Maternity Cover up to 12 months

Wedding & Events Planner

Transport Planner

Senior Planner

Planning Team Leader

PART-TIME LOGISTICS PLANNER / TRANSPORT PLANNER

Work Planner

Planner

Buyer and Planner

Telephone Business Development Manager

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