Operator uk Work, Jobs in Tiptree, Ess (with Salaries)

Investigator
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
Park & Ride Delivery Driver at Stansted Airport
Smart Vehicle Storage —Bishop's Stortford
- £13 - £14 an hour
- Part-time
- Sales
- Customer service
- Driving
- Employee discount
Quick apply
8d
Production Shift Team Leader
Indaver —Kelvedon
- Continuous improvement
- Training & development
- Free parking
- Paid training
Quick apply
Groundsperson
Park Holidays UK —Clacton-on-Sea
- £12.71 an hour
- Part-time
- Plumbing
- Communication skills
- Employee assistance programme
- Employee discount
Customer Services Advisor
ECCO Safety Group —Colchester
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Salesforce
- Continuous improvement
- Free parking
- Annual leave
Quick apply
3d
Forward Tipping Dumper Operator
ALD & Aggreg8 Solutions —Colchester
- Weekend availability
- Communication skills
Logistics Operator
Bureau Veritas —Witham
- Weekend availability
- Computer literacy
- Forklift
- Organisational skills
Production Operator - Nights
Magnera Corporation —Maldon
- From £29,075 a year
- 12 hour shift
- Computer literacy
- English
- Forklift
Crematorium & Cemetery Assistant
WesterleighGroup —Basildon
- From £26,842 a year
- Temporary
- Computer literacy
- Computer skills
- Free parking
- Employee discount
3d
PCV Driver / Coach Driver - Stansted Airport (Days, Mid Shifts & Nights Available)
Coach Travel Group —Stansted
- £16.00 - £20.12 an hour
- Overtime
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick apply
7d
Compliance and Monitoring Officer
Civic Recruitment Limited —Braintree
- £25.61 an hour
- Full-time
Quick apply
9d
Transport Manager (CPC Qualification a must)
euroloo —Great Baddow
- £42,000 a year
- Full-time
- Organisational skills
- Budgeting
- Communication skills
- Free parking
Quick apply
1d
CCTV Controller
OCS Group —Ipswich
- £13.30 an hour
- Night shift
- Communication skills
Quick apply
9d
Process Operator
Bureau Veritas —Witham
- Full-time
- Computer literacy
- Computer skills
Mobile Plant Operatives - heavy plant experience required
South Coast Port Services —Stanford-le-Hope
- £17.40 - £22.62 an hour
- 12 hour shift
- Maintenance
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
General Manager
TeamSport —Basildon
- Weekend availability
- Recruiting
- Training & development
- Leadership
General Manager
Popeyes UK —Clacton-on-Sea
- £38,000 - £44,000 a year
- Full-time
- Sales
- Restaurant management
- Recruiting
- Employee discount
- Referral programme
Quick apply
Groundworker / Dumper Driver
ALD & Aggreg8 Solutions —Great Dunmow
- Weekend availability
- Communication skills
Travel Specialist Apprentice
Fred. Olsen Travel —Ipswich
- £14,560 - £16,000 a year
- Sales
- Customer service
- No experience needed
- Employee discount
9d
CRM Manager
Onyx Gaming —Colchester
- From £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
Quick apply

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Investigator

Call Assist -
Colchester

Quick apply

Job details

Permanent | Full-time
£10.85 - £12.71 an hour

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
GCSE
Complaint handling
Customer interaction

Full job description

Call Assist specialises in providing 24/7 vehicle assistance services, primarily following a breakdown or accident. We reach our customers fast by working with our networks of independent Recovery Operators situated throughout the UK and Europe.

Call Assist works with many companies providing a rescue service on their behalf, either behind their brand or under the Call Assist Rescue brand. Anyone who has broken down on a busy motorway or suffered an accident late at night can relate to our motivation in taking the stress away from our customers and professionally manage the situation in a considerate manner.

With a proven formula and thanks to our team of employees tirelessly delivering an award-winning service, our desire to always improve and never become complacent has ensured Call Assist has held long term contracts with many of our key partners.

Our core values are:

We work as a team
We are professional
We are proud of what we do
We are progressive and forward-thinking
We are fully committed to achieving the best for our customers and clients
We are passionate and enthusiastic

To help us to provide the very best service, we are looking for two Investigators to join our Customer Service department in our Colchester office.

Job purpose & Training:

To deal with the following Customer Service activities in accordance with Company procedure and provide a high standard of service when handling any potential, new or ongoing complaints:

Investigation and resolution of complaints to a high standard in accordance with our procedures and principles.
Maintaining accurate records of complaints and resolutions in line with reporting requirements.
Maintaining effective relationships with our external clients.
Ensuring all your work is conducted to a high standard and is properly recorded within the complaints handling database.
Ensuring the Customer Service phone line is answered in a timely manner.

The ideal candidate will have the following:

Ability to work under pressure using your own initiative.
Ability to discuss customer’s complaint with them via the phone, email and letter.
Ability to write a formal letter or email to a customer. It is vital that you can provide examples of where you have been required to provide official written emails or letters to customers in the past.
Ability to work individually and as part of a team to ensure the team is achieving their KPIs.

Hours & training:

Full training will be provided

The working hours for this position are Monday to Friday 9 a.m. to 5:30 p.m.

Benefits:

Extensive training coupled with an ongoing support and development program through a dedicated online development portal
20 days paid holiday in addition to the bank holidays on a full time basis (pro rata for part time)
Opportunities for progression within the Company
Contributory workplace pension
You will receive one paid holiday day to be taken on your birthday

Salary:

The salary is dependent on age:

16-20 - £10.85
21+ - £12.71

This position is not commission based

Applications:

We are passionate about our service and strive for perfection in every one of the 600,000 calls our offices in Colchester answer each year. So, if you would like to be part of a growing success story and would like to join our journey with a friendly, ambitious team, then we would be delighted to receive your application. Please include your GCSE/CSE grades with your application.

If you require further information regarding the position, please call Meghean on 01206 785 850.

Retention Statement

Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.

All job applications will be held on our records for a period of 6 months in the strictest of confidence and not shared with any other business or organisation.

If you wish for your personal and sensitive data to be removed from our systems earlier, please contact us.

Job Types: Full-time, Permanent

Pay: £10.85-£12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

operator uk jobs in tiptree, ess

Investigator

Park & Ride Delivery Driver at Stansted Airport

Production Shift Team Leader

Groundsperson

Customer Services Advisor

Forward Tipping Dumper Operator

Logistics Operator

Production Operator - Nights

Crematorium & Cemetery Assistant

PCV Driver / Coach Driver - Stansted Airport (Days, Mid Shifts & Nights Available)

Compliance and Monitoring Officer

Transport Manager (CPC Qualification a must)

CCTV Controller

Process Operator

Mobile Plant Operatives - heavy plant experience required

General Manager

General Manager

Groundworker / Dumper Driver

Travel Specialist Apprentice

CRM Manager

I want to receive the latest job alerts for operator uk in tiptree, ess

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