Service & parts coordinator Work, Jobs in Titchfield, Ham (with Salaries)

Operational Team Leader
Applied Driving —Fareham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Continuous improvement
- Free parking
- Annual leave
Quick apply
1d
Maintenance Coordinator
MKG Building Services Limited —Fareham
- £29,000 - £30,000 a year
- Full-time
- Writing skills
- Continuous improvement
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
FM Contract Co-Ordinator
BJF Group —Gosport
- Full-time
- Administrative experience
- Team management
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Customer Service & Scaffolding Coordinator
Diamond Green Energy —Fareham
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
3d
Service & Parts Coordinator
JLA —Southampton
- Up to £26,000 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
Quick apply
10d
Air Conditioning Coordinator/ Administrator
Infinity Energy Services Ltd —Southampton
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Computer skills
- Annual leave
Quick apply
Service Desk Coordinator
Hey Clear Ltd —Fareham
- £30,000 a year
- Full-time
Quick apply
9d
Resource co-ordinator
Southampton City Council —Southampton
- £27,273 - £29,138 a year
- Part-time
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
4d
Administrative Officer
Hampshire County Council —Southampton
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
- Employee assistance programme
1d
Lifestyle & Wellness Co-ordinator
Bupa —Chichester
- £13.10 - £14.10 an hour
- Full-time
- Budgeting
- Employee discount
- Referral programme
Quick apply
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
Quick apply
Activities Coordinator
Hartford Care —Southampton
- £13.25 an hour
- Full-time
- No experience needed
- In-person
- Free parking
- Paid training
Quick apply
8d
Frailty Team Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Alverstoke
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
3d
Healthy Homes Administrator & Scheduling Coordinator
BRC Jobs —Eastleigh
- £14.71 - £19.10 an hour
- Full-time
- Customer service
- Databases
- Communication skills
- Referral programme
Quick apply
5d
Youth Engagement Coordinator
YMCA Fairthorne Group —Southampton
- £12.71 an hour
- Full-time
- Computer literacy
- Experience working with children
- Mentoring
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Deputy Attendance Improvement Coordinator
The Thinking Schools Academy Trust —Portsmouth
- £23,701 - £31,179 a year
- School
- Employee assistance programme
- Referral programme
Attendance Improvement Coordinator
The Thinking Schools Academy Trust —Portsmouth
- Call to connect
- Organisational skills
- School
- Employee assistance programme
- Referral programme
10d
Finance Administrator - Operations - Part time - 3 days
GardX —Port Solent
- £28,000 a year
- Part-time
- Continuous improvement
- Employee assistance programme
Quick apply
11d
Activities Coordinator - Care Home
Barchester Healthcare —Fareham
- £15.89 an hour
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Youth Engagement Coordinator - Part time
YMCA Fairthorne Group —Southampton
- £12.71 an hour
- Part-time
- Computer literacy
- Experience working with children
- Mentoring
- Health & wellbeing programme
- Employee assistance programme
Quick apply

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Operational Team Leader

Applied Driving
Fareham

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Microsoft Word
Customer communication
Driving Licence
Report writing
Customer relationship building
Microsoft Outlook
Operations management
Report generation
Client engagement
Stakeholder liaison
Coaching
First aid
Microsoft Office Suite
Complaint handling
Client relationship development
Performance management
Compliance management
Stakeholder coordination
Data management
Continuous improvement
Decision making
Client services
Customer relationship management
Recruiting
Organisational skills
Professional development mentoring
Office management
Training & development
Account management
Leadership
Delegation
Team motivation leadership
Communication skills
Corporate regulatory compliance oversight
Operations leadership experience
Stakeholder management

Full job description

Operational Team Leader

Role Overview

The Operational Team Leader is responsible for leading the day-to-day delivery of operational and administrative services for key client accounts. The role serves as the primary point of contact for client enquiries, ensuring a high standard of customer service, accurate data management, and full compliance with client and company requirements.

The successful candidate will lead and support the Administrative Team, oversee client account activities, drive operational efficiency, and ensure service levels and performance targets are consistently achieved. This role requires a proactive leader with strong organisational skills, attention to detail, and the ability to build effective relationships with both internal and external stakeholders.

Location: Office-based PO15 5TT
Hours: Monday to Friday, 9:00am to 5:00pm or 08:30 – 16:30

Key Responsibilities

Team Leadership & Management

Lead, motivate, and develop the Administrative Team to achieve business objectives.
Allocate and delegate workloads effectively to ensure operational efficiency and service delivery.
Monitor individual and team performance against key performance indicators (KPIs) and service standards.
Conduct recruitment, onboarding, training, coaching, and performance reviews.
Support employee development through regular feedback and continuous learning opportunities.
Foster a positive, collaborative, and high-performing team culture.

Client Account Management

Act as the primary operational contact for designated client accounts.
Build and maintain strong client relationships through professional and proactive communication.
Manage and resolve client enquiries, issues, and complaints in a timely manner.
Ensure all client requests are handled within agreed service level agreements (SLAs).
Escalate complex issues appropriately while maintaining ownership through to resolution.
Coordinate and manage weekly client data updates and reporting requirements.

Compliance & Safety Administration

Oversee the delivery of client Safety & Compliance programmes.
Ensure mandatory training requirements are completed and reminders are issued as required.
Administer driver management processes, including permit-to-drive and training module updates.
Manage licence revalidation activities and ensure records are maintained accurately.
Review and interpret information from GOV.UK and other authorised sources to ensure compliance and data accuracy.
Ensure adherence to client-specific policies, regulatory requirements, and company procedures.

Operational & Reporting Responsibilities

Monitor shared client communication channels, including telephone and email inboxes.
Ensure accurate maintenance of client records and operational data.
Produce and deliver client reports in accordance with agreed deadlines and company standards.
Investigate and resolve data discrepancies and exception reports.
Continuously identify opportunities to improve processes, efficiency, and service quality.
Support senior management with operational reporting and ad hoc projects.

Governance & Compliance

Ensure compliance with data protection, information security, and confidentiality requirements.
Maintain a thorough understanding of client-specific controls and contractual obligations.
Review and seek approval for any proposed changes to operational policies or procedures.
Promote and enforce company health, safety, and quality standards.
Act as the designated Office First Aider.

Key Skills & Experience

Essential

Previous experience in a Team Leader, Operations Coordinator, Office Manager, or similar supervisory role.
Strong leadership skills with experience managing and developing teams.
Excellent organisational and workload management abilities.
Strong customer service and stakeholder management skills.
Excellent verbal and written communication skills.
Proven ability to resolve issues, make decisions, and manage competing priorities.
High level of accuracy and attention to detail.
Experience producing reports and analysing operational data.
Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
Ability to work independently and use initiative in a fast-paced environment.

Desirable

Experience within a compliance, risk management, fleet management, or administrative operations environment.
Knowledge of driver compliance, licence checking, or safety management processes.
Experience working within SLA-driven client service environments.

Core Competencies

Leadership and People Management
Operational Excellence
Client Relationship Management
Problem Solving and Decision Making
Communication and Influencing Skills
Planning and Organisation
Compliance and Risk Awareness
Continuous Improvement

Why Join ADT?

This role offers the opportunity to lead a dedicated team, manage key client relationships, and play an important part in delivering high-quality operational services. The successful candidate will have the autonomy to drive improvements, develop their leadership skills, and contribute to the continued success and growth of the business.

We are a friendly team and offer the following benefits:

-Employee pension scheme

-Free on-site parking

-20 days' annual leave

-Development opportunities

Job Types: Full-time, Permanent

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service & parts coordinator jobs in titchfield, ham

Operational Team Leader

Maintenance Coordinator

FM Contract Co-Ordinator

Customer Service & Scaffolding Coordinator

Service & Parts Coordinator

Air Conditioning Coordinator/ Administrator

Service Desk Coordinator

Resource co-ordinator

Administrative Officer

Lifestyle & Wellness Co-ordinator

Customer Support Administrator

Activities Coordinator

Frailty Team Administrator

Healthy Homes Administrator & Scheduling Coordinator

Youth Engagement Coordinator

Deputy Attendance Improvement Coordinator

Attendance Improvement Coordinator

Finance Administrator - Operations - Part time - 3 days

Activities Coordinator - Care Home

Youth Engagement Coordinator - Part time

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