Customer relations Work, Jobs in Tortworth, Gls (with Salaries)

Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
13d
Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
13d
Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
1d
Case Administrator
Serco Group —Bristol
- £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Outlook
- Annual leave
- Employee assistance programme
3d
Customer Support Co-Ordinator - Part Time
Taylor Wimpey —Bristol
- Part-time
- Continuous improvement
- Annual leave
- Employee discount
13d
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Customer service
- Master's degree
- Business development
Peer Co-ordinator
Developing Health and Independence —Warmley
- £26,988 a year
- Part-time
- Hybrid work
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Employee Relations Advisor
Diligenta —Bristol
- £39,964 a year
- Full-time
- Training & development
- Employee assistance programme
Quick apply
Strutt & Parker - Administrator
BNP Paribas —Cirencester
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Driving Vending Operative
JW Vending Ltd —Bristol
- From £28,376.40 a year
- 8 hour shift
- Heavy lifting
- English
- Driving
- Free parking
Quick apply
Casual Venues Duty Supervisor
Melksham Town Council —Melksham
- £14.45 an hour
- Weekend availability
- Bar
- Supervising experience
- First Aid Certification
- Flexible schedule
Quick apply
Boutique Men's Stylist
Holland Cooper —Cheltenham
- From £27,000 a year
- Part-time
- Customer service
- POS
- Organisational skills
- Store discount
- Employee discount
Quick apply
Home Admissions Advisor
CornerstoneHealthcare —Bristol
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Business development
- Marketing
- Paid training
- Employee assistance programme
Operations Clerk
Evri —Eastington
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
Boutique Stylist
Holland Cooper —Cheltenham
- From £27,000 a year
- Part-time
- Customer service
- POS
- Organisational skills
- Store discount
- Employee discount
Quick apply
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Computer literacy
- Business development
- Team management
- Free parking
- Employee discount
IPS Employment Specialist
Developing Health and Independence —South Gloucestershire
- £29,356 a year
- Organisational skills
- Annual leave
- Employee assistance programme
Cleaning Operative
INDUSTRIAL SITE MAINTENANCE LTD —Yate
- £13.29 an hour
- Part-time
- Supervising experience
- Organisational skills
- In-person
- Referral programme
Quick apply
14d
Customer Advisor
Places for People —Bath
- £25,967 a year
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- Employee discount
- Flexible schedule
2d
Print and Media Executive
Peak Technologies —Chippenham
- Full-time
- Spanish
- Customer service
- Salesforce
Quick apply

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Client Relations Assistant

Holland Cooper -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£26,500 a year
13 days ago

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Customer service call handling
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join our team -You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented.
Proactive and solutions-focused, able to use initiative without waiting to be asked.
A team player who is also comfortable working independently.
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer relations jobs in tortworth, gls

Client Relations Assistant

Client Relations Assistant (Fixed Term Contract)

Customer Relations, E-commerce & Studio Manager

Case Administrator

Customer Support Co-Ordinator - Part Time

Director, Regional Business Development

Peer Co-ordinator

Employee Relations Advisor

Strutt & Parker - Administrator

Driving Vending Operative

Casual Venues Duty Supervisor

Boutique Men's Stylist

Home Admissions Advisor

Operations Clerk

Boutique Stylist

Crematorium Manager

IPS Employment Specialist

Cleaning Operative

Customer Advisor

Print and Media Executive

I want to receive the latest job alerts for customer relations in tortworth, gls

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