Head of department Work, Jobs in Ulverston, Eng (with Salaries)

Head of Park Experience and Leisure Operations
Haven —Grange-over-Sands
- Full-time
- Hospitality
- Continuous improvement
- Leadership
- Employee discount
Quick apply
1d
Senior Accountant
Citrus-Lime Limited —Ulverston
- From £50,000 a year
- Part-time
- Microsoft Excel
- Accounting
- Free parking
Quick apply
Head of Department - Private Client
Eventus Recruitment Group —Barrow-In-Furness
- £50,000 - £65,000 a year
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Careers and Employability Adviser (0.6 FTE)
University of Cumbria —Lancaster
- £31,236 - £37,694 a year
- Part-time
- Hybrid work
- Data analysis skills
- Administrative experience
- University
4d
Chef de Partie- Live In Available
Netherwood Hotel —Grange-over-Sands
- £32,000 a year
- Cooking
- Hotel
- In-person
- Gym membership
Quick apply
Planner or Schedular
Quest Global —Barrow-In-Furness
- Full-time
- Computer literacy
- ERP systems
- Microsoft Office
Quick apply
10d
Planning Manager
Amentum —Sellafield
- Full-time
- Analysis skills
- Project management
- Continuous improvement
- Employee assistance programme
- Flexible schedule
1d
Multi Skilled Operative
Rossall School —Fleetwood
- £27,500 a year
- Full-time
- Maintenance
- In-person
- School
- Free parking
- Employee discount
Quick apply
1d
Library and Academic Advisor
University of Cumbria —Lancaster
- £31,236 - £37,694 a year
- Part-time
- Hybrid work
- University
- IT
11d
Sports and Leisure - Activity and Leisure Manager - SP2
Parkdean Resorts —Windermere
- £29,203 a year
- Weekend availability
- Customer service
- First Aid Certification
- Resort
- Store discount
- Employee assistance programme
Quick apply
14d
Senior Accountant (Part-Time, 24-36 hours per week)
Citrus-Lime —Ulverston
- From £50,000 a year
- Part-time
- Microsoft Excel
- Accounting
Head of Maintenance
Hilton Grand Vacations —Lancaster
- £15.38 an hour
- Weekend availability
- Carpentry
- Hospitality
- Management
- Free parking
- Employee assistance programme
Market Intelligence Executive
Ascentis —Lancaster
- From £25,010 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Project management
- Free parking
- Annual leave
Mechanical Maintenance Supervisor (Day Shift)
GILBERT GILKES & GORDON LTD —Kendal
- Up to £33,187 a year
- Full-time
- Maintenance
- Supervising experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Premises Lead
Salutem Care & Education —Lancaster
- £27,300 - £30,300 a year
- Overtime
- Management
- Maintenance
- Analysis skills
Support Worker
Creative Support —Ulverston
- £12.85 an hour
- Part-time
- Communication skills
Holiday Park General Manager
Annesley Gandon —Lancaster
- £40,000 - £45,000 a year
- Full-time
- Negotiation
Quick apply
Sous Chef - Daytime
Mathilde's cafe at Heaton Cooper Studio —Ambleside
- £31,000 - £35,000 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Culinary experience
- Free parking
- Store discount
Quick apply
8d
Resort Coordinator
Hilton Grand Vacations —Lancaster
- £12.96 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
3d
Assistant Professor (Lecturer) in Computer Science
Lancaster University —Lancaster
- £63,419 - £71,073 a year
- Full-time
- Doctoral degree
- Computer Science
- University

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Head of Park Experience and Leisure Operations

Haven -
Grange-over-Sands

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Employee discount

Qualifications

Hospitality
Continuous improvement
Leadership

Full job description

Position: Head of Department – Head of Park Experience & Leisure Operations
Type: Full-Time/Permanent
Bonus: Up to 25% Annual Bonus

The Head of Park Experience & Leisure Operations is a key leadership role responsible for creating unforgettable moments for our guests and owners. The role leads a function spanning Activities & Leisure, Entertainment, Retail Revenue (including arcades), and the wider Guest, Owner and Team Experience, with a clear mission to deliver exceptional experiences that create memories to last a lifetime.

This role leads the delivery of an outstanding guest and owner experience across all leisure, entertainment and retail areas on park. Managing Team Managers, it drives revenue, cost efficiency and consistent service standards while acting as the on-park authority for experience.

The role champions team engagement, wellbeing, safety and compliance, working closely with the General Manager and leadership team to manage risks, trends and incidents. Using guest, owner and team insight, it supports high-quality events and activities and drives continuous improvement in experience and commercial performance.

Strategic & Commercial Leadership

Own and deliver the park-level guest and owner experience strategy, turning insight (NPS, Owner Advocacy, ENPS) into action.
Drive cross-functional collaboration to enhance experience, engagement, dwell time and spend.
Share best practice and insight with Central teams to support continuous improvement.
Deliver revenue, cost and wage targets while optimising activities, scheduling and capacity.

Team Leadership

Lead, develop and inspire Team Managers, building strong pipelines of future talent.
Drive high levels of engagement, retention and performance through coaching and development.
Ensure full compliance across people processes, wellbeing, training and employment standards.

Guest & Owner Experience

Act as the senior on-park experience lead, supporting the GM during incidents or escalations.
Take ownership of the end-to-end guest and owner journey, driving advocacy and loyalty.
Oversee complaint resolution and insight-led improvements to maximise NPS and advocacy.
Build strong relationships with owners, supporting forums, communications and experience plans.

Operating Standards & Brand

Ensure consistent delivery of brand standards across Experience, Activities, Entertainment and Owner Events.
Maximise activity performance to support guest satisfaction and F&B/Retail revenue.
Act as guardian of brand standards, park rules and licence compliance.

Health & Safety

Champion a safe, compliant and secure culture across all areas of the park.
Own H&S frameworks, training, audits and escalation processes, particularly for leisure activities.
Ensure all legal, safety and operational checks are completed and standards maintained.

Key Requirements

Senior leadership experience in hospitality, leisure or retail, with a strong track record in guest experience and commercial performance.
Proven expertise in guest and owner experience management, including NPS and advocacy.
Strong knowledge of Health & Safety legislation, compliance and people processes within complex operational environments.
Commercially astute, with experience managing budgets, labour and costs.
Data-led leader, confident using insight and feedback platforms to drive improvement.
Strategic and operational leader across multiple functions and central support teams.
Inspirational, inclusive people leader with a focus on coaching, succession and performance.
Resilient, adaptable and decisive in fast-paced environments.
Passionate about safety, quality and delivering exceptional experiences.

What We Offer

An inclusive, supportive work environment.
Comprehensive training and ongoing support.
Career development opportunities, including fully funded qualifications.
Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: [email protected]

Quick apply

Refine Your Search

head of department jobs in ulverston, eng

Head of Park Experience and Leisure Operations

Senior Accountant

Head of Department - Private Client

Careers and Employability Adviser (0.6 FTE)

Chef de Partie- Live In Available

Planner or Schedular

Planning Manager

Multi Skilled Operative

Library and Academic Advisor

Sports and Leisure - Activity and Leisure Manager - SP2

Senior Accountant (Part-Time, 24-36 hours per week)

Head of Maintenance

Market Intelligence Executive

Mechanical Maintenance Supervisor (Day Shift)

Premises Lead

Support Worker

Holiday Park General Manager

Sous Chef - Daytime

Resort Coordinator

Assistant Professor (Lecturer) in Computer Science

I want to receive the latest job alerts for head of department in ulverston, eng

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