Finance assistant Work, Jobs in Uttlesford, Ess (with Salaries)

Customer Finance Assistant
Civic Recruitment Limited —Debden
- £16.43 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Student Finance Assistant
St Edmund's College —Cambridge
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- IT
- Free parking
- Employee discount
Quick apply
1d
Accounts Assistant
The Professional Monitor Company Limited —Biggleswade
- £13.85 - £14.87 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Payroll Assistant
Kudo Back Office —Hitchin
- £26,000 - £28,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Data entry
- Free parking
- Work from home
Quick apply
Purchase Ledger Clerk
Downing College —Cambridge
- £31,606 a year
- Monday to Friday
- Microsoft Excel
- Accounting
- Organisational skills
12d
Finance Assistant
Luminescence International —Harlow
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
Quick apply
13d
Finance Assistant
Amadeus Capital Partners —Cambridge
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Accounts Payable Assistant (3 months FTC)
New Era Fuels —Harlow
- £28,000 a year
- Hybrid work
- Microsoft Excel
- Oracle
- In-person
- Free parking
- Work from home
Quick apply
2d
Junior Accounts Assistant
FRANK G. GATES LIMITED —Harlow
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
Lettings Accounts Assistant
Satchells Estate Agents —Letchworth
- £13.50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
- Annual leave
Quick apply
6d
Assistant Finance Business Partner
Eastlight Community Homes —Braintree
- £44,358 a year
- Full-time
- Microsoft Excel
- Accounting
- Annual leave
7h
Purchasing, Stock & Purchase Ledger Assistant
TGA Mobility Ltd —Sudbury
- £25,500 - £28,000 a year
- Full-time
- Microsoft Excel
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
5d
Part-Time Bookkeeper and Finance Assistant
North Weald Flight Training Ltd —Epping
- Part-time
- Administrative experience
- Accounting
- QuickBooks
Quick apply
11h
Purchase Ledger Assistant
Command —Letchworth
- £28,000 - £30,000 a year
- Microsoft Excel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Finance Assistant (Accounts Payable)
Chery - Letchworth —Letchworth
- £28,000 - £30,000 a year
- Full-time
- Communication skills
Quick apply
Executive Assistant to Chief Finance Officer
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £32,073 - £39,043 a year
- Full-time
- Microsoft Excel
- Administrative experience
- No degree
- Flexible schedule
Accounts Assistant - Cambridgeshire - Part Time (20hrs Per Week) 12M FTC
Visiativ —Cambridge
- Part-time
- Hybrid work
- Microsoft Excel
- Communication skills
Quick apply
12d
Treasury Assistant
Computacenter —Hatfield
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills

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Student Finance Assistant
St Edmund's College —Cambridge
Following this, the role can accommodate up to two days per week working from home, subject to operational needs and ongoing review.
£30,000 - £32,000 a year
Quick apply
1d

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Customer Finance Assistant

Civic Recruitment Limited
Debden

Quick apply

Job details

Full-time
£16.43 an hour
1 day ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Administrative experience
Organisational skills
IT
NVQ
Communication skills

Full job description

3 months contract with a Local Authority

Job Title: Customer Finance Assistant

Job Purpose

The Customer Finance Officer is responsible for providing high-quality administrative and financial support to the Adult Social Care Customer Finance Team. The post holder will manage customer enquiries relating to care charges, invoices, homecare and residential services, ensuring that service users, families, providers, and internal colleagues receive timely and accurate information.

The role involves handling telephone and email enquiries, processing financial adjustments, maintaining accurate records and databases, supporting billing processes, and assisting service users in understanding Adult Social Care charging arrangements. The post holder will work as part of a busy finance team to ensure efficient and customer-focused service delivery.

Key Responsibilities

Customer Service and Enquiries

Manage and respond to incoming email enquiries received through Customer Finance generic mailboxes.
Answer incoming telephone calls relating to Adult Social Care invoices, care charges, homecare, and residential care queries.
Provide clear, accurate, and professional advice regarding customer finance matters.
Assist service users, families, carers, and representatives in understanding charging policies and procedures.
Escalate complex queries to the appropriate team or manager where necessary.

Financial Administration

Calculate invoices, credits, adjustments, and financial amendments within the relevant financial systems.
Process adjustments for care services not delivered and ensure billing records are accurate.
Complete and maintain care registers to support accurate customer invoicing.
Monitor financial transactions and identify discrepancies for investigation.
Ensure financial records are maintained accurately and updated promptly.

Database and Records Management

Assist in maintaining, updating, and monitoring databases and electronic records relating to customer accounts and service provision.
Ensure all information is recorded accurately and complies with data protection and confidentiality requirements.
Maintain audit trails and supporting documentation for financial transactions.

Liaison and Partnership Working

Liaise with colleagues across Adult Social Care, service providers, and other departments to resolve customer queries efficiently.
Work closely with finance colleagues to ensure timely processing of billing and financial adjustments.
Support effective communication between operational teams and the Customer Finance Team.

Administrative Support

Provide general administrative support to the Customer Finance Team.
Act as an administrative point of contact for customer finance enquiries.
Assist with document management, filing, correspondence, and data entry tasks.
Support team projects and service improvement initiatives as required.

Compliance and Quality

Ensure compliance with organisational policies, financial procedures, and data protection regulations.
Maintain confidentiality of sensitive financial and personal information.
Contribute to delivering high levels of customer service and continuous improvement.

General Duties

Participate in team meetings, training sessions, and development activities.
Work collaboratively within a team environment to meet service objectives.
Undertake any other duties appropriate to the level of the post.

Essential Qualifications

Educated to GCSE level (or equivalent), including English and Mathematics.
NVQ Level 2 or equivalent qualification in Business Administration, Customer Service, Finance, or a related field (desirable).

Essential Experience

Experience of working in an administrative, customer service, finance, or office-based environment.
Experience handling high volumes of telephone and email enquiries.
Experience maintaining accurate records and databases.
Experience working with financial information, invoices, billing processes, or payment enquiries.
Experience providing support to customers and resolving enquiries effectively.

Essential Skills and Knowledge

Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Good numerical skills with the ability to calculate invoices and adjustments accurately.
Ability to manage a busy workload and prioritise tasks effectively.
Strong attention to detail and accuracy.
Good organisational and administrative skills.
Ability to work independently and as part of a large team.
Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
Ability to learn and use financial and case management systems.
Understanding of confidentiality, GDPR, and data protection requirements.

Desirable Experience

Experience working within Adult Social Care, Local Government, Health Services, or a Customer Finance environment.
Familiarity with social care charging policies and billing processes.
Experience processing financial adjustments and maintaining financial records.
Experience working with care providers, service users, or vulnerable adults.

Personal Attributes

Professional and customer-focused approach.
Reliable, adaptable, and able to work under pressure.
Positive team player with a proactive attitude.
Ability to build effective working relationships with colleagues and stakeholders.
Commitment to delivering accurate, high-quality work and excellent customer service.

Key Outcomes

The successful post holder will:

Ensure customer finance enquiries are managed efficiently and professionally.
Support the delivery of accurate Adult Social Care billing and charging processes.
Maintain accurate financial records and databases.
Provide excellent administrative and customer service support.
Contribute to the smooth operation of the Customer Finance Team and positive outcomes for service users.

Copilot said:

Additional Information

Rate: £16.43 per hour (Limited/Umbrella)
Location: Civic Offices, New Road, Grays, Essex, RM17 6SL
Hours: 37 hours per week
Work Pattern: Hybrid working – 2 days per week in the office. During the training period, attendance in the office is required 5 days per week.
Experience in customer service, administration, or finance is desirable.
Strong communication, IT, and organisational skills are essential.
Knowledge of Adult Social Care charging processes is desirable but not essential as training will be provided.
Payment Schedule: Bi-weekly
Start Date: Immediate start available

Quick apply

Refine Your Search

finance assistant jobs in uttlesford, ess

Customer Finance Assistant

Student Finance Assistant

Accounts Assistant

Payroll Assistant

Purchase Ledger Clerk

Finance Assistant

Finance Assistant

Accounts Payable Assistant (3 months FTC)

Junior Accounts Assistant

Lettings Accounts Assistant

Assistant Finance Business Partner

Purchasing, Stock & Purchase Ledger Assistant

Part-Time Bookkeeper and Finance Assistant

Purchase Ledger Assistant

Finance Assistant (Accounts Payable)

Executive Assistant to Chief Finance Officer

Accounts Assistant - Cambridgeshire - Part Time (20hrs Per Week) 12M FTC

Treasury Assistant

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