Assurance engineer Work, Jobs in Uttoxeter, Sts (with Salaries)

Planning and Dispatch Coordinator
JLA —Stafford
- £25,272 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
5d
Technical Engineer
Incora —Derby
- Up to £42,000 a year
- Full-time
- Hybrid work
- Schematics
- Engineering
- ERP systems
Project Planner
Dalkia —Stone
- Analysis skills
- Contracts
IT Technical Engineer
Leek Building Society —Leek
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Sick pay
Quick apply
Senior Project Manager
March —Burton-On-Trent
- £0.01 a year
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Graduate Ecologist - Water - 2027 (Derby)
Stantec —Derby
- Hybrid work
- Bachelor's degree
Quality Engineer
HydraSpecma —Stoke-on-Trent
- Quality control
- Travel
- Communication skills
Senior Network Support Engineer - Reactive
Node4 —Derby
- Hybrid work
- Employee assistance programme
Project Controls Specialists - All Levels - Planning
Turner & Townsend —Derby
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Fire Safety Engineering Lead - Submarines
Rolls-Royce —Derby
- Full-time
IT Infrastructure Support Specialist
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
Architectural Technician
Bloor Homes —Swadlincote
- Full-time
- Hybrid work
- Computer literacy
- Employee discount
Manager - Simulation Development
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Engineering
- Continuous improvement
- Recruiting
7d
Training Assessor
IPSUM —Stoke-on-Trent
- Full-time
- Mentoring
- Training & development
- Communication skills
- Annual leave
Quick apply
Warehouse Solution Design Engineer
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Communication skills
- Annual leave
- Employee discount
Senior Health, Safety and Wellbeing Advisor
Balfour Beatty —Derby
- Full-time
- Hybrid work
- No degree
- Mentoring
- Construction experience
- Annual leave
Tekla Detailer/Draughtsperson
B&K Hybrid Solutions Limited —Derby
- Full-time
- Microsoft Word
- Presentation skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Project Manager
Rolls-Royce SMR —Derby
- £50,600 - £66,500 a year
- Full-time
- Hybrid work
- PMP
- Engineering
- Continuous improvement
8d
HR Assistant
GXO Logistics —Stoke-on-Trent
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Human resources
- Annual leave
- Employee discount
4d
Business Development / Key Account Manager
MEMS Power Generation Limited —Alfreton
- £50,000 - £80,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Referral programme
Quick apply

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assurance engineer jobs near uttoxeter, sts

Planning and Dispatch Coordinator

JLA -
Stafford

Quick apply

Job details

Permanent | Full-time
£25,272 a year
5 days ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme
Sick pay

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
Logistics
Internal department liaison
English
Appointment booking and call handling
Computer skills
Management reporting
Customer interaction
Dispatch experience
Communication skills
Time management
Rota coordination

Full job description

About our business

JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.

The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.

When you join the JLA family, you'll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role overview

The Planner/Dispatcher manages all works that come from the inbound contact and sales teams. They plan work for engineers to complete, both real time when a fault is identified and future planned for preventative maintenance works and/or installations.

It is important that the Planner/Dispatcher plans work to meet customer contract obligations, while ensuring that work is planned with maximum efficiency and that they get maximum value from the business.

The Planner/Dispatcher will collaborate regularly with colleagues within Service Delivery teams around the UK to ensure works are completed and invoiced on time. They will also

work with the field, they are the first point of contact for engineers and support the Regional Leads to plan labour availability and report on performance.

Key tasks

Call/ Email Handling
Taking inbound and making outbound communication with engineers and handling queries relating to jobs from a planning perspective
Making outbound communication to customers to plan works in with them
Managing emails in a timely and effective manner
Works in Progress Activity
Reviews, actions and updates the business on the progress of customer works, including:
Ensuring all jobs to be planned/allocated are progressed within SLA
Ensuring that jobs are progressed by engineers within the operating system when they have been physically completed.
Ensure that are jobs are planned to be productive in terms of travelling time and time on site

Field Management:

Works with engineers daily through phone/meetings to ensure diaries are full and works are planned effectively with regional leads to plan month ahead and previous performance
KPI reporting to service delivery management and regional leads to show performance

Criteria

Knowledge and Skills (what you know and what you can do)

Level of computer skills
Excellent customer service skills
Good knowledge of the English language, both written and verbal
Good geographical knowledge
Experience working in a Fire business
Commercial knowledge/understanding

Experience (what you have done)

Experience of working in a customer facing role
Experience planning/scheduling works in a fast-paced environment
Experience of working in time critical roles and the ability to multitask
Experience planning/dispatching in Fire business

Personal qualities (the way you think and act)

Excellent communication skills
Good attention to detail to multitask and self-prioritise
Good time management skills
Ability to interact with other departments and regions within JLA
Strong problem-solving skills

Pay: £25,272.00 per year

Work Location: In person

Quick apply

Refine Your Search

assurance engineer jobs in uttoxeter, sts

Planning and Dispatch Coordinator

Technical Engineer

Project Planner

IT Technical Engineer

Senior Project Manager

Graduate Ecologist - Water - 2027 (Derby)

Quality Engineer

Senior Network Support Engineer - Reactive

Project Controls Specialists - All Levels - Planning

Fire Safety Engineering Lead - Submarines

IT Infrastructure Support Specialist

Architectural Technician

Manager - Simulation Development

Training Assessor

Warehouse Solution Design Engineer

Senior Health, Safety and Wellbeing Advisor

Tekla Detailer/Draughtsperson

Project Manager

HR Assistant

Business Development / Key Account Manager

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