Retail customer service Work, Jobs in Wattisham, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Service Colleague
ASDA —Ipswich
- £13.10 an hour
- 12 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
3d
Store Colleague - Part Time
JDSPORTS —Ipswich
- £12.81 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
2d
Customer Assistant - Replenishment
Morrisons —Hadleigh
- Annual leave
- Employee discount
Quick apply
12d
Weekend Showroom & Sales Assistant – Wellbeing Products
The Tub Company —Sudbury
- £13 - £15 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Free parking
Quick apply
9d
Sales Advisor
Hotel Chocolat —Colchester
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
3d
Sales Colleague
Currys —Bury St. Edmunds
- £12.71 - £13.01 an hour
- Part-time
- Retail sales
- Annual leave
- Employee discount
Seasonal Sales Assistant
Lush —Ipswich
- £13.45 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant
Superdrug —Ipswich
- £9.75 - £13.00 an hour
- Customer service
- Communication skills
- Store discount
- Employee discount
2d
Sales Assistant
Ryman —Ipswich
- £10.91 - £12.77 an hour
- Part-time
- Communication skills
- Employee discount
- Referral programme
3d
Customer Service Advisor
Cloud —Colchester
- £26,436.80 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Evening Sales Assistant
Dunelm —Colchester
- £8.00 - £12.71 an hour
- Heavy lifting
- Merchandising
1d
Customer Specialist
Fred. Olsen Travel —Ipswich
- £24,000 a year
- Monday to Friday
- Continuous improvement
- Communication skills
- Resort
- Employee discount
2d
Retail Sales Assistant
WOURTH Group —Bury St. Edmunds
- £11.00 - £12.71 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee assistance programme
Quick apply
Customer Sales Advisor
Halfords —Ipswich
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
One Stop - Customer Service Assistant
One Stop —Claydon
- £12.81 an hour
- Full-time
6d
Short-term Temporary Team Member
NEXT —Colchester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
9d
Sales Advisor
The Perfume Shop —Colchester
- £8.81 - £13.04 an hour
- Customer service
- Employee discount
23h
Sales Assistant
Dunelm —Colchester
- £8.00 - £12.71 an hour
- Heavy lifting
1d
Customer Assistant
Lidl —Ipswich
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
9h

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retail customer service jobs near wattisham, sfk

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

retail customer service jobs in wattisham, sfk

Customer Service Advisor - Remote

Service Colleague

Store Colleague - Part Time

Customer Assistant - Replenishment

Weekend Showroom & Sales Assistant – Wellbeing Products

Sales Advisor

Sales Colleague

Seasonal Sales Assistant

Sales Assistant

Sales Assistant

Customer Service Advisor

Evening Sales Assistant

Customer Specialist

Retail Sales Assistant

Customer Sales Advisor

One Stop - Customer Service Assistant

Short-term Temporary Team Member

Sales Advisor

Sales Assistant

Customer Assistant

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