Call center Work, Jobs in Welwyn, Hrt (with Salaries)

Call Centre (Collections) 9am-1pm
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Customer service
- IT
- Computer skills
Quick apply
12d
Call Centre (Collections) 8am-12pm
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Customer service
- IT
- Computer skills
Quick apply
4d
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Telesales / Appointment Setter (Cold Outbound) — Office Based (London)
Solar Panels London —London
- £14 an hour
- Full-time
- CRM software
- Customer service
- English
Quick apply
8d
Parts Advisor Telesales Trade Counter( Experienced )
British Parts —Stevenage
- £28,000 - £35,000 a year
- Part-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Relocation assistance
Quick apply
5d
Telesales Associate
Direct Wholesale Foods Ltd. —London
- £26,500 a year
- Full-time
- Sales
- Customer service
- Food service
- Free parking
- Employee discount
Quick apply
Sales Assistant
A.N.N marketing —Edgware
- £450 - £600 a week
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Referral programme
Quick apply
5d
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
13d
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- Customer service
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Call Centre Sales Advisor
Timepieces International —Potters Bar
- £25,000 - £32,000 a year
- 12 hour shift
- CRM software
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
Inside Sales / Telesales
Definitive —Stevenage
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Computer networking
- IT
Quick apply
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Hospitality
- Spanish
Quick apply
Call Centre Administrator X2
The City Of London —London
- £38,080 - £42,150 a year
- Full-time
3d
Charity Calling Team (Lead)
The Professional Fundraiser —Hitchin
- From £33,000 a year
- Part-time
- Google Suite
- Management
- Customer service
- Free parking
- Employee assistance programme
Quick apply
12d
Telesales/Call Centre Representative– Accounting/Finance
vServices —London
- Temporary
- English
- Computer skills
- Financial services
Switchboard Operator
Hilton —London
- £13.79 an hour
- Part-time
- Hotel
- Employee stock purchase plan
- Annual leave
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
At Your Service Agent Telephone Operator Full Time Park Lane
Marriott International, Inc —London
- Full-time
- Hotel
- Resort
- Employee discount
- Referral programme
11d
Contact Centre Agent
Allwyn UK —Watford
- Hybrid work
- Customer service
- Annual leave
Quick apply
5d
Telesales / Business Developer
Howdens Joinery Co. —Stevenage
- Full-time
- Sales
- Annual leave
- Employee discount
3d

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call center jobs near welwyn, hrt

Call Centre (Collections) 9am-1pm

Insurance Collections Bureau Ltd -
Welwyn Garden City

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
12 days ago

Benefits

On-site parking

Qualifications

Accounts payable
Customer service
GCSE
IT
Computer skills
Financial services
Communication skills

Full job description

About Us

Insurance Collections Bureau Ltd is a growing and professional debt recovery agency specialising in insurance-related collections. We work on behalf of leading insurance brokers and financial services organisations, helping customers find realistic and sustainable solutions to outstanding balances.

We’re looking for two motivated and confident individuals to join our team. Previous collections experience is helpful, but not essential — full training will be provided.

The Role

This is a telephone-based customer service and negotiation role where you’ll speak with customers to help resolve outstanding accounts in a fair, professional, and compliant manner.

You’ll work within a supportive team environment and be expected to communicate confidently, listen carefully, and treat customers fairly at all times.

Key Responsibilities

Make and receive customer telephone calls using both manual and automated dialler systems
Discuss outstanding balances and negotiate suitable payment solutions
Take secure card payments over the telephone
Arrange payment plans and discuss settlement opportunities where appropriate
Identify and respond appropriately to customer disputes, financial difficulty, and vulnerability
Accurately update account notes and apply the correct account statuses
Complete customer callbacks within agreed timeframes
Liaise with clients where further information or clarification is required
Support Live Chat activity when required
Work towards individual and team performance targets
Adhere to company procedures, FCA guidance, data protection, and information security requirements

What We’re Looking For

Strong communication and listening skills
Positive and professional attitude
Confidence speaking with customers on the telephone
Good attention to detail
Reliable and organised approach to work
Ability to remain calm and professional in challenging conversations
Basic IT and computer skills
GCSEs (or equivalent) preferred

Previous experience in collections, customer service, retail, contact centres, or telephone-based roles would be beneficial, but is not essential.

Shift Pattern

Monday to Friday between 8am to 1pm
Minimum 15 hours per week
Maximum 25 hours per week
One Saturday per month: 9:00am – 12:00pm

Benefits

Full training provided
Supportive team environment
On-site parking
Opportunity to gain experience within a regulated financial services environment

Work Location

In person – Welwyn Garden City

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Benefits:

On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Call Centre: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

call center jobs in welwyn, hrt

Call Centre (Collections) 9am-1pm

Call Centre (Collections) 8am-12pm

Telephone Fundraiser - Full Time Contract (Remote)

Telesales / Appointment Setter (Cold Outbound) — Office Based (London)

Parts Advisor Telesales Trade Counter( Experienced )

Telesales Associate

Sales Assistant

Customer Relations Agent

Call Centre Agent - Fundraising

Call Centre Sales Advisor

Inside Sales / Telesales

Call Centre Operator

Call Centre Administrator X2

Charity Calling Team (Lead)

Telesales/Call Centre Representative– Accounting/Finance

Switchboard Operator

JUNIOR SALES CONSULTANT

At Your Service Agent Telephone Operator Full Time Park Lane

Contact Centre Agent

Telesales / Business Developer

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