External identity support Work, Jobs in Whitchurch, Crf (with Salaries)

External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
PTS Driver 7.5t C1
PTS —Cardiff
- Full-time
- Driving
- Annual leave
- Employee assistance programme
7d
Operations Support (Cleaning Bay)
GE Aerospace —Cardiff
- Full-time
- Computer literacy
- Communication skills
19h
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Environmental Consultant
MEL Environmental Solutions —Cardiff
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
1d
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Business Unit Leader - CFM56
GE Aerospace —Cardiff
- Full-time
- Master's degree
- Continuous improvement
- Relocation assistance
Information Security Engineer - Vulnerability Management
Starling —Cardiff
- Full-time
- Hybrid work
- Management
- Java
- SQL
- Annual leave
- Employee discount
Quick apply
13d
Information Security Analyst - Vulnerability Management
Starling —Cardiff
- Full-time
- Hybrid work
- Management
- Java
- AWS
- Annual leave
- Employee discount
Quick apply
13d
Staff Engineer Biometrics DevTest
ASSA ABLOY —Cardiff
- Engineering
- Java
- SQL
- Annual leave
Accounts Assistant (Motor Dealership)
Nathaniel Car Sales Ltd —Bridgend
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Employee discount
Quick apply
6d
Transport Credit Risk Analyst – Residual Value Risk
Lloyds Banking Group —Newport
- £30,201 - £31,790 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
9d
Head of Behavioural Performance
The Welsh Rugby Union —Pontyclun
- Hybrid work
- Psychology
- IT
- Leadership
- Free parking
- Employee assistance programme
8d
Multi Drop Delivery Driver - Cardiff
Alliance Healthcare —Cardiff
- £14.28 an hour
- Full-time
- Customer service
- Driving
- IT
Regional Administrative Officer - Wales Probation Services
HM Prison & Probation Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
2d
Administrative Assistant
Cardiff University —Cardiff
- £25,249 - £26,093 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- University
- Annual leave
10d
Facilities Coordinator
Arup —Cardiff
- Hybrid work
- Customer service
- Administrative experience
- Travel
Individual Development Plan (IDP) Coordinator
Bridgend College —Bridgend
- £34,204 - £36,536 a year
- Full-time
7d
Customer Care Administrator
118118 Money —Cardiff
- Up to £24,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Probation Services Officer - Worle (South West)
HM Prison & Probation Service —Weston-super-Mare
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount

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External Identity Support Analyst (Cardiff)

Kocho -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Fiddler
Authentication
Azure
Incident management
C#
Technical support
.NET
SQL
Analysis skills
Database management
APIs
Root cause analysis
Communication skills
PowerShell
Debugging

Full job description

(This role is Cardiff based)

About Kocho

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right. We now have offices in Cardiff and Cape Town which follow the style of our London space.

Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

Role Overview

The External Identity Support Analyst provides advanced (3rd‑line) technical support and expertise for external identity platforms and customer identity solutions. The role is essential to ensuring stable, secure, and high‑performing identity services across our Managed Solution Support portfolio.

Key Responsibilities

Provide 3rd‑line remote technical support for customer identity and access solutions within Managed Solution Support, focusing on external identity technologies (Entra ID, Entra External ID, Azure AD B2C, federation, SSO).
Maintain and improve the Configuration Management Database (CMDB) for supported services.
Support smooth transition of clients and projects into Managed Solution Support.
Contribute to the development and enhancement of Kocho’s identity service offerings.
Operate as a subject matter expert, offering expert advice and solutions to complex or bespoke identity challenges.
Influence clients to adopt best‑practice approaches for secure and scalable identity management.
Act as an advocate for clients when working with internal teams and Senior Management.
Maintain clear and accurate documentation, troubleshooting guides, and operational procedures.

Essential Skills & Experience

Strong troubleshooting abilities for complex and bespoke identity-integrated applications.
Ability to read and modify code in .NET and C#.
Experience with SQL and database management tools.
Solid working knowledge of PowerShell for automation and diagnostics.
Experience supporting enterprise-scale environments.
Understanding of federation and identity protocols:
- SAML 2.0
- OAuth 2.0
- OpenID Connect
- Token flows, claims, sessions
Experience in operational support roles within business environments.
Ability to work effectively in virtual, collaborative, and team-based settings.
Excellent communication skills with the ability to explain technical issues clearly to both technical and non‑technical audiences.
Strong analytical and problem‑solving ability.
Demonstrated learning agility and a willingness to adopt new identity technologies.
Understanding of security principles including least privilege, secure design, and common vulnerabilities.
Familiarity with:
- Authorization concepts (roles, permissions, app registrations, service principals)
- User and group lifecycle management (creation, modification, deletion, dynamic groups)
Knowledge of Conditional Access (CA) and Multi‑Factor Authentication (MFA).

Additional Beneficial Skills & Experience (Desirable)

Experience with operation and support of:
- Azure AD B2C / Entra External ID
- Microsoft Entra ID (formerly Azure AD)
- Azure DevOps
Relevant Microsoft certifications such as:
- SC‑300 (Identity & Access Administrator)
- SC‑900 / AZ‑900 fundamentals
Experience with Customer Identity & Access Management (CIAM) solutions or external identity lifecycle management.
Familiarity with API debugging and tooling (e.g., Fiddler, Postman, browser developer tools).
Knowledge of identity governance processes (access reviews, entitlement management, automated provisioning).
Experience with logging and monitoring tools such as Application Insights, Azure Monitor, Log Analytics.
Understanding of Zero Trust architecture and its application to external identity.
Experience participating in incident management, including P1/P2 handling, root cause analysis, and post‑incident reviews.

Quick apply

Refine Your Search

external identity support jobs in whitchurch, crf

External Identity Support Analyst (Cardiff)

PTS Driver 7.5t C1

Operations Support (Cleaning Bay)

Consumer Support Analyst

Environmental Consultant

Consumer Support Analyst

Business Unit Leader - CFM56

Information Security Engineer - Vulnerability Management

Information Security Analyst - Vulnerability Management

Staff Engineer Biometrics DevTest

Accounts Assistant (Motor Dealership)

Transport Credit Risk Analyst – Residual Value Risk

Head of Behavioural Performance

Multi Drop Delivery Driver - Cardiff

Regional Administrative Officer - Wales Probation Services

Administrative Assistant

Facilities Coordinator

Individual Development Plan (IDP) Coordinator

Customer Care Administrator

Probation Services Officer - Worle (South West)

I want to receive the latest job alerts for external identity support in whitchurch, crf

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