Senior quality Work, Jobs in Whiteley, Ham (with Salaries)

Senior Service Manager
STRATEGIC UNITY —Southampton
- £46,000 - £51,000 a year
- Full-time
- PMP
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Quality Manager
South Midlands Communication (SMC) —Eastleigh
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Free parking
- Life insurance
Quick apply
12d
Deputy Director of Intelligence
Hampshire and Isle of Wight ICB —Eastleigh
- £94,356 - £108,814 a year
- Full-time
- Management
- Analysis skills
- Employee discount
- Sick pay
13d
Analytics Manager - CRM
B&Q —Eastleigh
- £70,000 - £80,000 a year
- Full-time
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Head of Education
MindSenseAbility —Lymington
- £65,286 - £78,702 a year
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Free parking
Quick apply
Senior Administrative Officer
Hampshire County Council —Fareham
- £33,178 - £36,369 a year
- Administrative experience
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Senior Programme Manager
Carnival UK —Southampton
- Full-time
- Hybrid work
- Communication skills
14d
Senior Quality Engineer
Eaton —Titchfield
- Engineering
Operations Manager
Lanes Group —Southampton
- £45,000 a year
- Full-time
- Microsoft Office
Quick apply
Executive Assistant
CornerstoneHealthcare —Waterlooville
- £40,000 a year
- Full-time
- Organisational skills
- Communication skills
- Paid training
- Employee assistance programme
8d
Clinical Quality Manager
Colten Care —Ringwood
- £77,000 a year
- Full-time
- IT
- Leadership
- Communication skills
13d
Chief Internal Auditor
Southampton City Council —Southampton
- £94,853 - £104,158 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
7d
Higher Intelligence Analyst
Home Office —Portsmouth
- £41,750 - £44,250 a year
- Part-time
- Analysis skills
- Presentation skills
- Travel
- Annual leave
8d
Senior Intelligence Analyst
Home Office —Portsmouth
- £49,850 - £52,850 a year
- Part-time
- Presentation skills
- Travel
- Annual leave
8d
PMO Manager
Portsmouth Water —Havant
- £61,242 - £73,168 a year
- Microsoft Excel
- Microsoft Office
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Senior Quality Engineer
RHEINMETALL —Newport
- Full-time
- Schematics
- Microsoft Office
- Supervising experience
- Annual leave
- Referral programme
5d
Senior Service Operations Manager
Office for National Statistics —Fareham
- £41,985 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
14d
Regional Manager
Lanes Group —Southampton
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Marketing Manager
Dandara —Southampton
- Up to £55,000 a year
- Microsoft Office
- Project management
- Travel
- Employee assistance programme
Head of Data Services
The National Oceanography Centre —Southampton
- £67,063 - £73,773 a year
- Call to connect
- Hybrid work
- University
- Communication skills
- Free parking
- Annual leave
9d

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Senior Service Manager

STRATEGIC UNITY
Southampton

Quick apply

Job details

Permanent | Full-time
£46,000 - £51,000 a year
4 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
On-site gym
Annual leave
Company pension
Canteen
Company events
Free or subsidised travel
Enhanced maternity leave
Life insurance

Qualifications

ITIL Certification
PMP
IT
Cybersecurity
Communication skills
PRINCE2 Certification

Full job description

Location: Southampton, England
Job Type: Full Time, Permanent
Experience Level: Senior

Senior IT Service Manager

We are seeking an experienced Senior IT Service Manager to lead the delivery and continuous improvement of enterprise IT services across our organisation. Based in Southampton, this is an excellent opportunity for a strategic technology leader with a strong background in IT service management, operational excellence, and stakeholder engagement.

As a Senior IT Service Manager, you will oversee the performance, quality, and reliability of IT services while ensuring they align with business objectives. Working closely with technical teams, service providers, and senior leadership, you will drive service improvements, manage operational risks, and deliver an exceptional experience for internal and external stakeholders.

Key Responsibilities

Lead the delivery and continuous improvement of IT services across the organisation.
Manage service performance against agreed service level agreements and key performance indicators.
Develop and implement IT service management processes aligned with recognised industry best practices.
Oversee incident, problem, change, and service request management activities.
Build strong relationships with business stakeholders to understand service requirements and priorities.
Manage third party vendors and service providers to ensure contractual obligations and service expectations are met.
Analyse service performance data and identify opportunities for operational improvement.
Lead service review meetings and present performance reports to senior management.
Support business continuity planning and disaster recovery initiatives.
Ensure IT services comply with security, governance, and regulatory requirements.
Manage service transition activities for new technologies and business initiatives.
Mentor service management professionals and promote a culture of continuous improvement across the IT function.

Requirements

Proven experience as a Senior IT Service Manager, IT Operations Manager, Service Delivery Manager, or similar senior leadership role.
Strong knowledge of IT service management principles and operational governance.
Experience managing enterprise IT services within complex business environments.
Excellent understanding of incident, problem, change, and service level management processes.
Experience working with cloud services, enterprise infrastructure, and business critical applications.
Strong leadership, stakeholder management, and vendor management skills.
Experience analysing service metrics and implementing measurable service improvements.
Excellent communication, organisational, and problem solving skills.
Knowledge of cybersecurity, risk management, and IT governance principles.
ITIL certification is highly desirable.
Additional certifications such as PRINCE2, PMP, Microsoft, or cloud platform certifications are advantageous.
Eligibility to work in the United Kingdom.

What We Offer

Competitive salary.
Company pension scheme.
Generous annual leave entitlement.
Professional development and certification support.
Career progression opportunities within a growing technology organisation.
Employee wellbeing programme.
Flexible working arrangements where business requirements allow.
Collaborative and supportive working environment.

Equal Opportunity Employer

We are committed to fostering an inclusive workplace where everyone is treated with fairness and respect. We welcome applications from qualified candidates of all backgrounds. Employment decisions are based on skills, qualifications, experience, and business needs.

If you are an experienced IT service leader who is passionate about delivering reliable technology services and driving operational excellence, we encourage you to apply today.

Pay: £46,000.00-£51,000.00 per year

Benefits:

Canteen
Casual dress
Company events
Enhanced maternity leave
Free or subsidised travel
Free parking
Health & wellbeing programme
Life insurance
On-site gym

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

senior quality jobs in whiteley, ham

Senior Service Manager

Quality Manager

Deputy Director of Intelligence

Analytics Manager - CRM

Head of Education

Senior Administrative Officer

Senior Programme Manager

Senior Quality Engineer

Operations Manager

Executive Assistant

Clinical Quality Manager

Chief Internal Auditor

Higher Intelligence Analyst

Senior Intelligence Analyst

PMO Manager

Senior Quality Engineer

Senior Service Operations Manager

Regional Manager

Marketing Manager

Head of Data Services

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