Handler / office administrator Work, Jobs in Whitfield, Nth (with Salaries)

Front Line Call Handler / Admin Assistant
Woolley & Co, Solicitors —Warwick
- £20,000 - £23,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
3d
Call Handler / Office Administrator
Property Dr Ltd —Aylesbury
- £12.21 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
School Leaver Insurance Opportunity
Gallagher Bassett —Blisworth
- Monday to Friday
- Organisational skills
- IT
- Typing
- Employee stock purchase plan
- Life insurance
7d

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Front Line Call Handler / Admin Assistant

Woolley & Co, Solicitors
Warwick

Quick apply

Job details

Permanent | Part-time
£20,000 - £23,000 a year
3 days ago

Benefits

Free parking
Casual dress
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Filing
Microsoft Office
IT
Communication skills
Time management

Full job description

Are you a friendly, organised and professional administrator who enjoys providing excellent customer service? We're looking for a Part-Time Front Line Call Handler / Admin Assistant to join our supportive Head Office team at Woolley & Co, Solicitors.

As the first point of contact for clients and professional contacts, you'll play a key role in creating a positive first impression of our national family law firm. This varied role combines front-line call handling with administrative support, making it ideal for someone who is confident communicating with people, enjoys working in a busy office environment, and has excellent attention to detail.

Based at our Head Office in Gaydon, Warwickshire, you'll work four mornings per week (16 hours) as part of a friendly team, supporting our lawyers and Office Manager to ensure the smooth day-to-day running of the office.

Main purpose of the role:

To provide front line call handling services and admin support for national law firm Woolley & Co, Solicitors as part of a small, supportive head office team.

Main responsibilities:

Handle incoming calls from clients, solicitors, barristers, suppliers etc. filtering calls and handing over the call to other relevant members of staff, taking comprehensive messages, processing new enquiries via a case management system and distributing enquiries to lawyers
Process and distribute new client enquiries received via web forms and emails
Use excellent communications skills to provide a professional first impression of the business
Provide administrative support to the Office Manager, lawyers and other members of the Head Office team
Follow administrative procedures as explained by the Office Manager
Scanning, photocopying and filing confidential documents

Education and experience requirements

Good working knowledge of Microsoft Office applications, including Word, Excel, and Outlook (essential)
Strong IT skills with the ability to use digital systems accurately and efficiently (essential)
Good working knowledge of virtual telephony/ switchboard systems and case management systems (desirable)
Good verbal and written communication skills
Excellent attention to detail and good time management skills

To apply for this role, email a copy of your CV with a covering letter explaining your relevant experience to [email protected].

Pay: £20,000.00-£23,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking
Sick pay

Application question(s):

Are you within reasonable commuting distances to Gaydon (no more than 20 miles)?

Work Location: In person

Quick apply

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