Customer service & logistics co ordinator Work, Jobs in Wigan, Gtm (with Salaries)

Customer Service & Logistics Co-Ordinator
Nichols PLC —Newton-le-Willows
- Hybrid work
- Communication skills
- Free parking
- Employee discount
11d
Skip Hire Sales Co-Ordinator Full Time
Groundtech UK Ltd —Warrington
- £26,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
6d
Ocean Export Co-ordinator
BDP International Logistics Limited T/A PSA BDP —Manchester
- £28,000 - £38,000 a year
- Full-time
- In-person
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
3d
Transport Co-ordinator (Days)
GBA Logistics —Warrington
- £28,500 - £30,633 a year
- Full-time
- Continuous improvement
- Training & development
- Communication skills
- Sick pay
Quick apply
9d
Home Delivery Co-ordinator (outbound)
Glen Dimplex Group —Warrington
- Full-time
- Continuous improvement
- Communication skills
- Analytics
Operations and Supply Chain Manager
SafeGroup Services Limited —Manchester
- £40,000 - £45,000 a year
- Full-time
- Bachelor's degree
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
12d
Tour Co-Ordinator – Supplier Delivery
Destination Sport —Manchester
- Full-time
- CRM software
- Organisational skills
- Negotiation
- Employee assistance programme
Quick apply
3d
Internal Sales Coordinator
M.Barnwell Services —Manchester
- Microsoft Powerpoint
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Rhenus SE & Co. KG —Manchester
- Full-time
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- Free parking
- Employee assistance programme
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GAP Group —Manchester
- Full-time
- Sales
- Organisational skills
- Communication skills
10d
Meetings and Events Senior Project Co-ordinator
Emota —Manchester
- Mentoring
- Annual leave
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4d

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Customer Service & Logistics Co-Ordinator

Nichols PLC -
Newton-le-Willows

Apply Now

Job details

Permanent
11 days ago

Benefits

Free parking
Employee discount
Paid volunteer time
Sick pay
On-site parking

Qualifications

Stakeholder liaison
Logistics
ERP software
Internal department liaison
SAP S/4HANA
Root cause analysis
Communication skills
Supply chain customer service

Full job description

Location

Newton-le-Willows

Discipline:

Operations - Supply Chain

Job type:

Permanent

Job ref:

005022

Published:

11 days ago

ABOUT NICHOLS

We're Nichols - the home of Vimto, and there is no other business quite like ours!

We have been making life taste better since 1908. Every day here is bursting with flavour – from the loved brands we’re proud to share with the world, to the energy, ambition and innovative ideas that fizz through our teams.

As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix and frozen drinks categories – so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK’s leading food manufacturers to provide a truly unique range of products that everyone loves.

At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are. This is a place where you can be yourself, speak up, and get stuck in. We celebrate the wins, cheer each other on and keep things fizzing with positivity. From leaders who listen to teammates who’ve always got your back, its work that feels as good as it tastes!

We take a refreshingly agile approach to how we work, combining the energy of being together in the office with the flexibility of working from home. You’ll be office-based three days a week, with core hours designed to help you balance work and home life.

Nichols is where serious fun meets real opportunities – and where work tastes better.

ABOUT THE OPPORTUNITY:

As a Customer Service & Logistics Co-ordinator for the Out of Home route to market you will be responsible for the smooth processing of customer orders and related activities to ensure On-time In-full delivery of products. You’ll effectively & efficiently manage related activities including stock allocation, returns, credit/debit creation as well as resolving customer complaints & queries.

THE ROLE WILL INCLUDE:

Own daily customer service control for the Out of Home route to market, including order status, delivery risk, stock constraints and customer communication.
Provide a single point of contact for commercial, supply chain, operations and 3PL teams on service-related issues.
Proactively identify orders at risk of failure and coordinate recovery actions before they impact OTIF or availability.
Manage communication of shortages, delivery delays, substitutions, allocations and recovery plans in a timely and consistent way.
Track recurring 3PL operational failures, including picking, dispatch, stock accuracy, delivery compliance and proof-of-delivery issues.
Support root-cause analysis and corrective action plans for service failures, with clear ownership and follow-up.
Closely manage problematic stock actions and required operational rework.

ABOUT YOU‿

To make a splash in this role you will bring‿.

Experience of working in customer service & logistics role in a fast paced environment
Excellent Interpersonal skills and the ability to build relationships quickly & effectively across all levels and influence key stakeholders internally & externally
Effective communication skills to interact with cross-functional teams, suppliers, customers, and stakeholders.
Strong ability to manage multiple priorities and coordinating issue management with other departments
Ability to manage and maintain accurate master data (e.g., customer information, cost to serve, 3PL master data) within ERP (Ideally SAP4 HANA)
Experience of working in accordance with standard operating procedures

BENEFITS OF WORKING WITH US:

No matter where you work in our business you will be entitled to a range of amazing benefits, here is a snapshot of what we can offer you:

25 days holiday (with opportunity to buy extra every year)
Annual Bonus
Save as you Earn Share Scheme
Option to join our private medical cover scheme
Enhanced Primary Carers leave and sick pay

AND LET’S NOT FORGET THE PERKS‿

We are also proud to offer:

Holiday home stay
Your birthday off work
Free on site parking
1 day a year off work to volunteer in the community (you choose when and where)
Help yourself to our drinks when at one of our sites
Staff shop with discounts on our products

Apply now if you want a taste of a new career and join Nichols - Where work tastes better.

We are committed to building an inclusive workplace where everyone feels valued and supported. We believe diverse teams perform at their best, and we welcome people with different backgrounds, life experiences, perspectives and ways of thinking.

Our standard recruitment process for short-listed candidates typically includes an initial call with our Talent Advisor, followed by a first stage interview via Microsoft Teams and second stage interviews face to face. If you require any reasonable adjustments to be made during the recruitment process please feel free to contact us.

We understand that many candidates use AI tools to help prepare applications. You're welcome to use these tools to improve spelling, grammar or structure, but your application must accurately reflect your own skills, experience and achievements.

Any job offer is subject to an individual’s Right to Work in the UK.

Unfortunately, we are unable to sponsor visas.

Apply Now

Refine Your Search

customer service & logistics co ordinator jobs in wigan, gtm

Customer Service & Logistics Co-Ordinator

Skip Hire Sales Co-Ordinator Full Time

Ocean Export Co-ordinator

Transport Co-ordinator (Days)

Home Delivery Co-ordinator (outbound)

Operations and Supply Chain Manager

Tour Co-Ordinator – Supplier Delivery

Internal Sales Coordinator

Internal sales

Hire and Sales Coordinator

Meetings and Events Senior Project Co-ordinator

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