Operations support assistant Work, Jobs in Wilton, Nyk (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
- CRM software
- Recruiting
Quick apply
Visitor Experience Assistant
Middlesbrough Council —Middlesbrough
- £26,403 a year
- Part-time
- Maintenance
- POS
- Front desk
11d
Assistant Manager
Level X Middlesbrough —Middlesbrough
- £31,000 a year
- Full-time
- Leadership
- Referral programme
Quick apply
DIGITAL MARKETING ASSISTANT (PART TIME)
Horizon Holiday Parks Ltd —Darlington
- £17,000 - £18,000 a year
- Part-time
- Hybrid work
- Social media management
- Travel
- Free parking
- Annual leave
Quick apply
5d
Assistant Manager - Middlesbrough - Part Time
BoyleSports —Middlesbrough
- £13.20 an hour
- Part-time
- Customer service
- POS
- Retail management
Quick apply
Ticket Office Sales Assistants
Middlesbrough Football Club —Middlesbrough
- Seasonal
- Microsoft Word
- Customer service
- English
- Free parking
- Store discount
Quick apply
8d
Marketing Administrator
Viswa Lab Singapore Pte Ltd —Redcar
- £25,420 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Marketing
- Free parking
Quick apply
7d
Retail Assistant (Opticians)
Boots —Redcar
- £16 an hour
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
JetVac Assistant
Lanes Group —Stockton-on-Tees
- £13 - £14 an hour
- Full-time
- Customer service
- Maintenance
Quick apply
12d
Sales Assistant (Part-Time)
Pandora Jewelry —Middlesbrough
- £13.25 an hour
- Full-time
- Customer service
- Employee discount
Optical Assistant
Boots —Redcar
- Part-time
- Travel
- Employee assistance programme
- Employee discount
Finance Assistant
Joslin Rhodes Lifestyle Financial Planning Limited —Stockton-on-Tees
- £26,000 a year
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
- Life insurance
Quick apply
Operations Support Assistant
North East Business & Innovation Centre —Darlington
- £25,877 a year
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
Quick apply
Catering Assistant
OCS Group —Redcar
- £12.71 an hour
- Serving
- Customer service
Quick apply
Medicine Counter Assistant
Norton Glebe Pharmacy —Norton
- From £12.71 an hour
- Part-time
- Customer service
- Basic maths
- English
- Free parking
- Employee discount
Quick apply
7d
Graduate Marketing & Operations Assistant
Languedoc Wines —Middlesbrough
- £13,750.20 - £30,000.00 a year
- Part-time
- Marketing
- Social media management
- Data entry
- Free parking
- Employee discount
Quick apply
8d
Property Assistant
Awaze —Whitby
- £24,516 a year
- Weekend availability
- Continuous improvement
- Recruiting
- Cleaning
- Employee discount
Apprentice Admin/Office Manager
Mitie —Darlington
- £16,686.08 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Assistant Operations Manager (Northeast)
SASSE —Darlington
- £34,000 a year
- Full-time
- Inventory control
- Organisational skills
- Leadership
- Employee discount
Quick apply
23h

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operations support assistant jobs near wilton, nyk

Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

Refine Your Search

operations support assistant jobs in wilton, nyk

Customer Service Advisor

UK - Agency Operations Assistant

Visitor Experience Assistant

Assistant Manager

DIGITAL MARKETING ASSISTANT (PART TIME)

Assistant Manager - Middlesbrough - Part Time

Ticket Office Sales Assistants

Marketing Administrator

Retail Assistant (Opticians)

JetVac Assistant

Sales Assistant (Part-Time)

Optical Assistant

Finance Assistant

Operations Support Assistant

Catering Assistant

Medicine Counter Assistant

Graduate Marketing & Operations Assistant

Property Assistant

Apprentice Admin/Office Manager

Assistant Operations Manager (Northeast)

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