Line support engineer Work, Jobs in Wishaw, Nlk (with Salaries)

3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Google Suite
- Mentoring
- SharePoint
- Annual leave
Autoclave & Washer Systems Engineer
Andersen Caledonia —Bellshill
- £35,000 - £40,000 a year
- Part-time
- Microsoft Word
- Maintenance
- In-person
- Free parking
Quick apply
Senior Project Engineer - Electrical
Equans —Motherwell North
- Full-time
- Annual leave
- Employee assistance programme
Document Controller
Scottish Power —High Blantyre
- From £34,040 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- SharePoint
- Annual leave
- Employee discount
1d
Senior Logistics Team Member
Scottish Power —Motherwell
- Up to £42,500 a year
- Full-time
- Customer service
- Forklift
- Continuous improvement
- Annual leave
- Employee discount
21h
Mobile Supervisor
Equans —North Lanarkshire
- £44,412.57 a year
- Full-time
- Computer literacy
- English
- Computer skills
- Annual leave
- Employee assistance programme
9d
Process Technician
Roche —Motherwell
- Computer literacy
- Continuous improvement
- Quality control
Support Engineer
Falkirk Council —Larbert
- £43,908 - £47,593 a year
- Communication skills
2d
Principal Mechanical Design Engineer
Equans —Motherwell North
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
Civils and Cabling Resource Manager
Balfour Beatty —Motherwell
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
9d
Get To Know JP Morgan Event - Glasgow Technology Centre - 27th August 2026
JPMorganChase —Glasgow
- Full-time
Enterprise Services - Service Engineer
Schuh —Livingston
- Full-time
- Windows
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
6d
Maintenance and Fabrication Engineer (Food Production)
Moorhead & McGavin Ltd —Motherwell
- Part-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
8d
Chemical Process engineer (F/M/X)
Amaris Consulting —Grangemouth
- Engineering
- English
- Master's degree
Direct Technical Controller (Part Time - Weekends) - Glasgow
City Facilities Management (UK) —Glasgow
- 8 hour shift
- Management
Sheet Metal Worker
Prestige Fabrications Ltd —Glasgow
- £17 - £22 an hour
- Full-time
- English
- In-person
Quick apply
4d
Senior Project Engineer - Mechanical
Equans —Motherwell North
- Full-time
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Maintenance Planner
KSD Support Services Ltd —Glasgow
- Up to £30,000 a year
- Full-time
- Writing skills
- Computer skills
- In-person
Quick apply
Occupational Health and Wellbeing Manager
Balfour Beatty —Motherwell
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
Site Engineer
Green Cat Contracting Ltd —Glasgow
- £124 a year
- Full-time
- AutoCAD
- Civil engineering
- Engineering
- Annual leave
Quick apply
8d

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3rd Line Senior Support Consultant

RM Education Limited -
Bellshill

Apply Now

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Technical troubleshooting
Scripting and automation in system administration
Google Suite
Cloud infrastructure
Stakeholder collaboration
Stakeholder liaison
Mentoring junior staff
Internal department liaison
Technical support
Service restoration
Mentoring
SharePoint
Technical writing
Major incident coordination
Multidisciplinary collaboration
Root cause analysis
PowerShell scripting
PowerShell
Active Directory
Identity & access management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we’re a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable.

Our committed team pioneer, collaborate, and continually push the bar on products and services in the EdTech space.

Visit us here to find out more: www.rm.com/education

We are seeking a highly skilled 3rd Line Senior Support Consultant to own the technical resolution of complex, business-critical incidents. In this role, you will diagnose and resolve deep systemic infrastructure anomalies, automate recurring fixes, and elevate the technical capabilities of our broader support team. Working directly with the Operations Manager, you will support or large enterprise customer, manage third-party suppliers, and collaborate with internal RM teams to ensure all issues are resolved swiftly within contractual Service Level Agreements (SLAs).

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Core Responsibilities

Advanced Escalation Management: Serve as the final technical authority (Tier 3+) for complex cloud infrastructure, identity, and networking issues.
Incident & Outage Response: Lead high-severity incident response efforts, executing root-cause analysis (RCA) and implementing durable fixes to prevent recurrence.
Automation & Optimization: Build scripts to automate routine checks, reduce support toil, and monitor platform health. [
Cross-Functional Collaboration: Partner closely with Operations Manager to provide transparent updates during critical events.
Mentorship & Documentation: Coach junior engineers to raise the technical bar, while authoring comprehensive runbooks, Standard Operating Procedures (SOPs), and knowledge base articles.
SLA & Compliance Management: Drive strict adherence to contractual SLAs, ensuring issues are tracked, updated, and closed efficiently.
Vendor & Third-Party Liaison: Act as the primary technical interface with external suppliers, driving accountability and speed during shared incident investigations.

Experience:

Technical Requirements

Advanced Escalations: Resolve high-priority, deep-level technical issues spanning cloud environments.
Ecosystem Administration: Configure, deploy, and maintain Microsoft 365 services (Teams, SharePoint, OneDrive) and Microsoft Azure infrastructure. Experience in managing and scripting in Google workspace.
Identity & Access Control: Manage enterprise identity architectures using Microsoft Entra ID, conditional access policies, and Active Directory.
Security & Compliance: Implement threat protection layers via Trend Micro.
Automation & Scripting: Write and maintain advanced PowerShell scripts and Microsoft Graph API queries to automate routine operational tasks.
Mentorship & Training: Provide guidance, technical oversight, and continuous coaching to Tier 1 and Tier 2 support staff.

What’s in it for you?

At RM we have My Work Blend @RM which provides office-based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process.

RM is committed to safeguarding and promoting the welfare of children and expects all permanent and temporary staff to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.

As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.

To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at [email protected].

Unfortunately, we are unable to offer visa sponsorship for this role.

Apply Now

Refine Your Search

line support engineer jobs in wishaw, nlk

3rd Line Senior Support Consultant

Autoclave & Washer Systems Engineer

Senior Project Engineer - Electrical

Document Controller

Senior Logistics Team Member

Mobile Supervisor

Process Technician

Support Engineer

Principal Mechanical Design Engineer

Civils and Cabling Resource Manager

Get To Know JP Morgan Event - Glasgow Technology Centre - 27th August 2026

Enterprise Services - Service Engineer

Maintenance and Fabrication Engineer (Food Production)

Chemical Process engineer (F/M/X)

Direct Technical Controller (Part Time - Weekends) - Glasgow

Sheet Metal Worker

Senior Project Engineer - Mechanical

Maintenance Planner

Occupational Health and Wellbeing Manager

Site Engineer

I want to receive the latest job alerts for line support engineer in wishaw, nlk

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