Referral coordinator Work, Jobs in Wishing Tree, Esx (with Salaries)

Referral Coordinator
Eggtooth —Hastings
- £26,000 a year
- Part-time
- Hybrid work
- Childcare
- Microsoft Excel
- Customer service
Quick apply
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Seaview Project —Hastings
- £23,400 a year
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Referral Coordinator

Eggtooth
Hastings

Quick apply

Job details

Part-time | Full-time | Fixed term contract
£26,000 a year
4 days ago

Qualifications

Childcare
Microsoft Excel
Customer service
Experience working with children
Organisational skills
IT
Communication skills
Time management

Full job description

EMPLOYER

The Eggtooth Project

TEAM

Referral Coordination Team

RESPONSIBLE TO

Lead Referrals Coordinator

WORKING HOURS

Full Time or Part time available

SALARY

£26,000 (FTE)

MAIN PURPOSE OF THE JOB

To be part of the Eggtooth Clinical Coordination team offering a bespoke person-centred mental health service, where our priority is creating a tailored provision to suit the client's individual needs (majority children/young people and parents).
To work as part of a referrals team, share best practice and report to Lead Referrals Coordinator
To assess new referrals, consider risk and safeguarding issues and determine the right level and nature of support for each individual.
To liaise with practitioners and clients to organise the logistics of the referrals and remain the main point of contact for both.
Ensure all information is securely recorded and monitored
Ensuring the safety of children and young people is paramount and central to all decision-making

MAIN TASKS / KEY RESPONSIBILITIES

Monitor referrals from individuals and organisations
Assess new referrals for risk, and determine the right level and nature of support for each individual
Work as part of the Clinical Coordination team to match clients with practitioners best placed to serve their therapeutic needs
Coordinate the provision e.g. venue, time, practitioner
Communicate with parents/carers, clients, practitioners, statutory services and schools
Prepare individual risk assessments for each session arranged
Remain a port of call for any questions, issues and safeguarding concerns
Participate actively in shaping the service and continually improve the client and practitioner experience
Establish and maintain effective relationships with contracted service partners
Undertake administrative tasks as appropriate including accurate and timely record-keeping.
Chaperoning (when needed) clients to their sessions.

General

Carry out all responsibilities and tasks while meeting Data Protection requirements and in line with the organisation's policies for Health and Safety, Equal Opportunities and any other legislative/licensing that may affect the business
Complete all company training requirements
Participate in professional development activities and performance management activities
Collaborate with community partners to ensure our services are culturally aware and identify means to make Eggtooth services more accessible
Understand and keep up to date on organisational policies and practices
Undertake all other reasonable duties as the line manager

PERSON SPECIFICATION

The following are essential:

Have a good understanding of multi-agency working and experience working in social care, education and/or mental health
Experience or a strong desire to work creatively and consider each client on a case-by-case basis
Experience working with safeguarding procedures
Experience working as part of a team
Ability to work flexibly (from home and at our office in Hastings Town Centre)

The following are desirable:

Psychotherapy or counselling qualification
Experience working with children/families
Experience working for a Not for Profit organisation

SKILLS AND KNOWLEDGE

Good client-based customer service skills
Excellent organisational skills and attention to detail
Excellent verbal and written communication skills
Excellent listening skills
Excellent time management skills
Good IT skills, including working in Microsoft Excel
Resilience and the ability to prioritise work in a demanding environment whilst adhering to deadlines
Ability to deal sensitively and confidentially with clients, practitioners and external organisations
Ability to implement and promote Equal Opportunities
Level 3 Safeguarding Training is required but can be provided

PERSONAL ATTRIBUTES

A welcoming, friendly and polite manner
Motivated, reliable, and self-confident with an ability to work autonomously
Empathetic and professional when dealing with vulnerable clients and difficult situations
Enthusiasm and interest in the job
The desire and ability to work as part of a team.
You thrive in a flexible, creative work environment

This Job Description is correct at the time of print and gives the main responsibilities and tasks of the role. These may, however, be changed or added to as appropriate.

There may also be the need for staff to undertake additional duties from time to time, appropriate to the level of the post. Should these additional tasks become a frequent part of the role, the job description will be revised through consultation with the post holder.

Additional Information

All posts are subject to a 6-month probationary period
This post will be subject to an Enhanced Disclosure and Barring Services (DBS) check
This post is exempt from the Rehabilitation of Offenders Act (1974) – applicants must be prepared to disclose all criminal convictions and cautions including those that would otherwise be spent under the Act.

Closing date 26/07/26

Pay: £26,000.00 per year

Work Location: Hybrid remote in Hastings TN34

Quick apply

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referral coordinator jobs in wishing tree, esx

Referral Coordinator

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