Casework manager Work, Jobs in Witney (with Salaries)

Casework Manager - Complaints
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
4d
Cottsway Project Triage Adviser
Citizens Advice —Witney
- £10,840 - £11,256 a year
- Remote
Trainee or Qualified Independent Domestic Violence Advisor (IDVA) in Cherwell and West Oxfordshire
Reducing the Risk of Domestic Abuse —Banbury
- £27,000 - £29,000 a year
- Full-time
- Experience working with children
- Bachelor's degree
- Travel
Quick apply
5d
Casework Support Administrator
Cellmark Forensic Services —Didcot
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
2d
BB4K Service Lead
PACT —Oxford
- £35,502 - £43,389 a year
- Full-time
- Hybrid work
- Experience working with children
- Team management
Quick apply
Deputy HR Manager
University of Oxford —Oxford
- £39,424 - £51,983 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- In-person
- Annual leave
5d
Money Advice Worker
The Gatehouse —Oxford
- £14.06 an hour
- Part-time
- Mentoring
- Budgeting
- Communication skills
- Health & wellbeing programme
Quick apply
HR Officer
Magdalen College —Oxford
- £33,951 - £43,482 a year
- Full-time
- Management
- Supervising experience
- University
Quick apply
4d
Laboratory Manager (Operations & Contracts)
Analytical Expert Labs —Wantage
- Full-time
- Continuous improvement
- Team management
- Contracts
- Free parking
- Gym membership
Quick apply
HR Advisor
University of Oxford —Oxford
- £16.92 - £18.80 an hour
- Temporary
- Microsoft Outlook
- Customer service
- Administrative experience
- Annual leave
Employment Support Worker
The Gatehouse —Oxford
- £14.06 an hour
- Part-time
- Microsoft Office
- Mentoring
- Communication skills
- Health & wellbeing programme
Quick apply
Gypsy and Traveller Housing Officer
Swindon Borough Council —Swindon
- £30,518 a year
- Part-time
- English
- Communication skills
Quick apply
3d
Head of Legal - Employment
UK Research and Innovation —Swindon
- £70,752 - £88,893 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Training & development
- Annual leave
- Employee assistance programme
Senior HR Business Partner
Public Sector Resourcing —Swindon
- Full-time
- Continuous improvement
- Team management
- Travel
8d
Experienced Social Worker, CLS Team
Swindon Borough Council —Swindon
- £50,269 a year
- Part-time
- Hybrid work
- English
- Analysis skills
- Travel
Quick apply
5d
Senior Support Worker
Focus Futures UK —Swindon
- £31,000 a year
- Weekend availability
- In-person
- Care plans
- Communication skills
- Free parking
- Paid training
Quick apply
1d

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Casework Manager - Complaints

University of Oxford -
Oxford

Apply Now

Job details

£39,424 - £47,779 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Stakeholder liaison
Complaint handling
Post-secondary education experience
Organisational skills
Communication skills

Full job description

Casework Manager (Student Complaints)

Proctors’ Office, University Offices, Wellington Square, Oxford, OX1 2JD

Grade 7: £39,424 - £47,779 p.a.

The Proctors’ Office is seeking an experienced caseworker who will be responsible for the efficient and fair handling of individual student academic casework, principally student complaints. Working as part of a team you will manage your own portfolio of casework, undertaking investigations against the relevant University procedures, statutes and regulations. You will identify solutions, write briefings for the Proctors and draft outcome letters detailing the conclusions of the investigation. You will liaise with students and colleagues across the collegiate University as well as external contacts and members of the public.

The Proctors’ Office is an impartial and discrete team within the University which carries out work in support of decisions made by the Proctors and Assessor. The Casework Management team manages procedures and a busy caseload of complaints, appeals, and student conduct matters. They are pivotal in supporting colleagues across the University to deal with issues proactively and identify relevant learning points for the University to enhance its provision and service delivery.

The appointment is offered on a permanent basis. Hybrid working arrangements will be considered.

About you

To be successful in this role you will have:

strong organisational skills and be able to work systematically and to a high level of accuracy;
proven ability to prioritise and manage a varied workload in an efficient manner;
the ability to demonstrate tact, discretion and judgement in the handling of sensitive and confidential matters;
excellent analytical, written and verbal communication skills and demonstrable experience of working independently;
experience of casework within higher education would be an advantage.

What we offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

An excellent contributory pension scheme
38 days annual leave
A comprehensive range of childcare services
Family leave schemes
Cycle loan scheme
Discounted bus travel and Season Ticket travel loans
Membership to a variety of social and sports clubs

Next steps and additional Information

More information on the role and the full selection criteria can be found in the Job Description.

Applications for this vacancy are to be made online. You will be required to upload a CV and supporting statement as part of your application. The supporting statement must explain how you meet the selection criteria for the post using examples of your skills and experience.

The closing date for applications is 12.00 noon on 10 September 2026. Interviews are expected to take place during week commencing 21 September 2026 and will be in person.

Apply Now

Refine Your Search

casework manager jobs in witney

Casework Manager - Complaints

Cottsway Project Triage Adviser

Trainee or Qualified Independent Domestic Violence Advisor (IDVA) in Cherwell and West Oxfordshire

Casework Support Administrator

BB4K Service Lead

Deputy HR Manager

Money Advice Worker

HR Officer

Laboratory Manager (Operations & Contracts)

HR Advisor

Employment Support Worker

Gypsy and Traveller Housing Officer

Head of Legal - Employment

Senior HR Business Partner

Experienced Social Worker, CLS Team

Senior Support Worker

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