Senior lettings Work, Jobs in Woodcote, Shr (with Salaries)

Housing Officer
Komplex Group —Telford
- Conflict management
- Communication skills
- Negotiation
- Employee discount
- Life insurance
Quick apply
10d
Senior Property Administrator / Manager
BCC Homes —Stourbridge
- £28,000 - £35,000 a year
- Monday to Friday
- Hybrid work
- Contracts
- Communication skills
- Marketing
Quick apply
5d
Business Support Manager
Eaze Group ltd —Stoke-on-Trent
- £25,659.57 - £50,165.64 a year
- Part-time
- Microsoft Office
- Accounting
- Recruiting
- Free parking
- Sick pay
Quick apply
2d
Consultant/Senior Consultant, Global Mobility
Deloitte —Birmingham
- Hybrid work
- Business development
- Team management
- Mentoring
Children's Senior Social Worker - Family Safeguarding
Telford and Wrekin Council —Telford
- £50,142 - £53,282 a year
- Hybrid work
- Experience working with children
- School
- Free parking
- Employee assistance programme
14d
Associate Surveyor - Asset Experience Associate
JLL —Birmingham
- Sales
- Contracts
- Budgeting
Estate Agent - Sales Valuer
AP Morgan Limited —Harborne
- From £27,000 a year
- Full-time
- CRM software
- Customer service
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
3d
Children's Qualified Social Worker - Mainstream Fostering Team
Telford and Wrekin Council —Telford
- £42,652 - £50,339 a year
- Call to connect
- Hybrid work
- Experience working with children
- School
- Free parking
- Employee assistance programme
13d
Care Assistant
Bupa —Sutton Coldfield
- £12.75 an hour
- Weekend availability
- Employee discount
- Gym membership
Quick apply
Associate Surveyor - Asset Experience Associate
NAA-Jones Lang LaSalle Resources —Birmingham
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply

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Senior Property Administrator / Manager
BCC Homes —Stourbridge
Handling all tenant queries, issues, and escalations professionally. Confident handling challenging situations and problem-solving.
£28,000 - £35,000 a year
Quick apply
5d
Hybrid Experianced Mortgage Administrator/PA
Mondo Mortgages —Cheadle Heath
Full UK driving licence and ability to travel for events. Answer phone calls and respond to client queries. Long-term progression opportunities, including the…
£13.50 - £14.50 an hour
Quick apply

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senior lettings jobs near woodcote, shr

Housing Officer

Komplex Group -
Telford

Quick apply

Job details

Permanent
10 days ago

Benefits

Employee discount
Life insurance

Qualifications

Social housing experience
Driving Licence
Case note recording
Case record updates
Internal department liaison
Arrears management
Tenant engagement
Anti-social behaviour case management in housing
Conflict management
Tenancy sustainment support
Residential lettings
Customer support
Rent arrears recovery in social housing
Signposting to community resources
Interpersonal troubleshooting
Communication skills
Property management
Negotiation
Social housing management

Full job description

Role: Housing Officer

Location: Telford

Job Type Permanent

Reports To: Housing Manager / Senior Housing Officer

Salary: To be discussed during interview

Essential: Experience within a similar role & a Full UK driving licence with own vehicle.

Purpose Of The Role:

The Housing Officer is responsible for managing a portfolio of properties and tenancies, ensuring that residents receive a high standard of service. The role involves tenancy management, rent collection, neighbourhood support, and resolving housing-related issues in line with organisational policies and legal requirements.

Key Responsibilities:

Tenancy Management

Manage the letting, and termination of tenancies in accordance with housing policies.
Conduct tenancy sign-ups, home visits, and inspections to ensure compliance with tenancy agreements.
Support residents with issues relating to tenancy sustainment and welfare.
Handle breaches of tenancy, including anti-social behaviour (ASB) cases, rent arrears, and property misuse.

Rent & Income Management

Monitor rent accounts, identify arrears, and take proactive steps to recover outstanding debts.
Work with tenants to develop affordable repayment plans and signpost to financial support services.

Neighbourhood & Estate Management

Maintain clean, safe, and well-managed estates through regular inspections.
Liaise with contractors and maintenance teams to resolve repairs and property issues.
Promote community engagement and positive relationships between residents.

Customer Service & Support

Provide responsive, professional customer service to tenants and applicants.
Work collaboratively with internal departments and external agencies (e.g., social services, police, community groups).
Support vulnerable tenants by referring them to appropriate support services.

Compliance & Record Keeping

Ensure compliance with housing legislation, data protection, and safeguarding procedures.
Maintain accurate records, case notes, and reports using housing management systems.
Contribute to policy reviews, audits, and service improvement initiatives.

Essential Skills & Experience

Experience in housing management, tenancy support, or community development.
Strong understanding of housing law, tenancy agreements, and rent arrears procedures.
Excellent communication, negotiation, and conflict resolution skills.
Ability to manage a busy workload and prioritise effectively.
Competent in using housing management software and Microsoft Office.
Full UK driving licence (if required for the role).

Desirable Qualifications

Chartered Institute of Housing (CIH) qualification or working towards it.
Experience working with social landlords, local authorities, or housing associations.
Knowledge of welfare benefits and financial inclusion initiatives.

Core Competencies

Customer Focus
Problem Solving
Teamwork
Integrity and Professionalism
Attention to Detail
Resilience and Empathy

What We Offer:

The opportunity to make a lasting impact on services supporting individuals with complex needs.
Ongoing training, professional development, and clinical support.
A supportive, values-led culture that encourages innovation and best practice.
Benefits include:
- 24/7 access to a doctor (for you, partner, and children under 18)
- Day off for your birthday
- YouLife (exclusive employee discounts on retail, travel, and dining)
- 24/7 mental health support (for you, partner, and children)
- Home-life advice and life insurance
- Salary sacrifice on cars (post-probation)
- Employee of the Month initiative

Quick apply

Refine Your Search

senior lettings jobs in woodcote, shr

Housing Officer

Senior Property Administrator / Manager

Business Support Manager

Consultant/Senior Consultant, Global Mobility

Children's Senior Social Worker - Family Safeguarding

Associate Surveyor - Asset Experience Associate

Estate Agent - Sales Valuer

Children's Qualified Social Worker - Mainstream Fostering Team

Care Assistant

Associate Surveyor - Asset Experience Associate

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