Operations manager Work, Jobs in Woodthorpe, Ntt (with Salaries)

Operations Manager
Big City Print Ltd —Nottingham
- £33,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Continuous improvement
Quick apply
13d
Operations Manager
Joseph Ash —Chesterfield
- £60,000 - £65,000 a year
- Analysis skills
- Continuous improvement
- Quality control
- Employee assistance programme
Quick apply
Manufacturing Operations Manager
TRL Handmade Furniture —Nottingham
- £650 - £800 a week
- Full-time
- Engineering
- ERP systems
- Bachelor's degree
- Free parking
Quick apply
3h
Operations Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Continuous improvement
- Team management
- Training & development
- Employee discount
- Referral programme
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Communication skills
Quick apply
Operations Manager
HM Courts & Tribunal Service —Leicester
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
10d
Operations Manager
The Regent Health Club & Spa —Long Eaton
- From £30,000 a year
- Weekend availability
- First Aid Certification
- In-person
- Leadership
- Gym membership
Quick apply
17h
Strategic Manager - Operations, Performance & Contracts
Erewash Health Partnership —Ilkeston
- £50,000 - £55,000 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
11d
Operations - Project Manager
Avove —Derby
- £55,000 - £63,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
14d
Area Operations Manager
Well Pharmacy —Nottingham
- Sales
- Analysis skills
- Recruiting
Operations Manager
DHL Supply Chain —Derby
- Full-time
- Continuous improvement
- Team management
- Budgeting
Transport Operations Manager
XPO Logistics —Gotham
- £42,000 a year
- Team management
- Leadership
- Employee discount
Quick apply
ICQA Operations Manager, UK Customer Fullfillment
Amazon UK Services Ltd. —Nottingham
- Full-time
- English
- Bachelor's degree
- Team management
Operations Manager
HelloFresh —Derby
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
Procurement Operations Manager
Hillarys —Carlton
- Full-time
- English
- Master's degree
- Travel
Quick apply
6d
Operations Director
Trent Rivers Trust —Derby
- From £50,000 a year
- Full-time
- Hybrid work
- Travel
- Human resources
- Recruiting
- Free parking
- Flexitime
Quick apply
HR & Office Operations Manager
Coco Tang —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Bakery
- Travel
- Human resources
Quick apply
4d
Operations Manager - Nights
DHL Supply Chain —Derby
- Night shift
- Continuous improvement
- Team management
- Budgeting
Operations Manager
Long Lane Surgery —Coalville
- £33,000 - £36,000 a year
- Full-time
- Supervising experience
- Project management
- Continuous improvement
- Free parking
- Employee discount
Quick apply
13h
Senior Operations Supervisor
Thermo Fisher Scientific —Loughborough
- Overtime
- Continuous improvement
- Team management
- Organisational skills

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Operations Manager

Big City Print Ltd -
Nottingham

Quick apply

Job details

Full-time
£33,000 - £35,000 a year
13 days ago

Qualifications

Sage
Microsoft Excel
Customer relationship building
Operations management
Stakeholder collaboration
Client engagement
Financial reporting
SAP
Stakeholder liaison
Coaching
Internal department liaison
Microsoft Office Suite
Microsoft Office
Performance management
Handling customer enquiries
Continuous improvement
Partnership building
Client services
Organisational skills
Customer interaction
Office management
Manufacturing
Order processing
Leadership
Team motivation leadership
Communication skills
Internal quality assurance
Operations leadership experience

Full job description

Operations Manager (Office Based)

Lead our office operations in a family business where people, customer service and operational excellence come first.

Are you an experienced Operations Manager with a passion for leading people, improving processes and delivering exceptional customer service? Or perhaps you're an experienced Office Manager or Senior Sales Administrator with leadership experience, ready to take the next step in your career?

If you're looking for a role where your ideas are valued, your contribution makes a real impact, and you can help shape the day-to-day success of a growing business, we'd love to hear from you.

At Big City Print, we are proudly a family-run label manufacturer based in Nottingham. We believe that success is built on more than producing exceptional labels – it's about creating an outstanding customer experience, supporting one another as a team, and building a workplace where people enjoy coming to work.

We're passionate about delivering high-quality products alongside a responsive, personal service that our customers can rely on. As our Operations Manager, you'll play a key role in ensuring our office operations run smoothly, leading our sales administration team and driving efficient, customer-focused processes across the business.

The Role

This is a fully office-based position where you'll oversee the day-to-day operations of our sales administration function, ensuring customer orders progress smoothly from enquiry through to delivery. You'll work closely with customers, suppliers, internal departments and senior management to coordinate activities, improve operational efficiency and maintain the exceptional service standards we're known for.

Key Responsibilities

Lead, coach and support a team of two Sales Administrators, creating a positive, collaborative and high-performing working environment.
Manage the sales enquiry inbox, prioritising and allocating work to ensure an efficient workflow and excellent customer response times.
Oversee the accurate processing of customer orders, ensuring they are delivered on time and to the highest standards.
Build strong working relationships with customers, suppliers, internal departments and key accounts, maintaining clear and proactive communication throughout the order process.
Monitor day-to-day office operations, identifying opportunities to improve processes, increase efficiency and enhance the customer experience.
Anticipate operational challenges and work collaboratively with colleagues to implement practical, effective solutions.
Handle customer enquiries and resolve issues with professionalism, empathy and a solution-focused approach.
Develop strong relationships with material suppliers and external partners to maximise service levels and business opportunities.
Prepare operational and financial reports, providing meaningful information and insights to the senior management team.
Manage internal ISO quality audits, ensuring compliance while promoting a culture of continuous improvement and operational excellence.

About You

We're looking for someone who enjoys leading people, improving processes and building strong working relationships.

You'll ideally have:

Previous experience in an Operations Manager, Office Manager or similar operational leadership role within an office-based environment. Experience within manufacturing or a customer-focused business would be advantageous but is not essential.
Alternatively, experience supervising a busy sales administration or customer service team and the ambition to step into an Operations Manager position.
Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
A collaborative and supportive leadership style that motivates, develops and empowers others.
A genuine passion for delivering exceptional customer service and continuously improving the customer journey.
Excellent communication and relationship-building skills, with the confidence to work effectively with customers, suppliers and colleagues at all levels.
Experience using Sage, SAP or similar business management systems.
A good working knowledge of Microsoft Excel and other Microsoft Office applications.

Why Join Big City Print?

As a family business, we believe that great businesses are built by great people. We work hard to create an environment where everyone feels valued, supported and encouraged to succeed while maintaining a healthy work-life balance.

When you join Big City Print, you'll become part of a close-knit team that genuinely cares about one another, takes pride in delivering exceptional service and works together to make a real difference for our customers every day.

If you're looking for an opportunity to lead a fantastic office team, make a genuine impact on the way a business operates, and play a key role in our continued success, we'd love to hear from you.

Pay: £33,000.00-£35,000.00 per year

Work Location: In person

Quick apply

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