Manager, precision medicine operations Work, Jobs in Worcester Park, Gtl (with Salaries)

Multi-Site Patient Services & Operations Manager
Love Teeth Dental —Sutton
- £35,000 - £45,000 a year
- Full-time
- Recruiting
- Organisational skills
- Front desk
Quick apply
10d
GP Operations Manager
Mitcham & Tooting Health —Mitcham
- £35,000 - £43,000 a year
- Full-time
- Management
- Human resources
- In-person
- Referral programme
- Sick pay
Quick apply
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
10d
Trainee Property Manager
Clarendons —Reigate
- £21,000 - £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Regional Manager
WeBuyAnyCar —New Malden
- Up to £37,500 a year
- Rotating shift
- Recruiting
- Training & development
- Retail management
Quick apply
Project Manager
Project Blackbook —London
- £400 - £600 a day
- Hybrid work
- Project management
Quick apply
Personal Assistant to the Chief Executive Officer
LSR Solutions, Inc. —London
- £74,000 - £96,000 a year
- 8 hour shift
- Hybrid work
- English
- Organisational skills
- Employee stock purchase plan
- Work from home
Quick apply
Deputy Manager – Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £40,000 a year
- Full-time
- Supervising experience
- Rehabilitation centre
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
Primary Care Network Business Manager
New Malden & Worcester Park PCN —New Malden
- Part-time
- Data analysis skills
- Continuous improvement
- Human resources
Quick apply
Accommodation Manager
Wimbledon school of English —Wimbledon
- £40,000 a year
- Weekend availability
- Management
- Databases
- Administrative experience
- Free parking
- Bereavement leave
Quick apply
4d
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
7d
Vending Services Manager - Heathrow
9620146 —London Heathrow Airport
- From £42,000 a year
- Full-time
- Customer service
- Team management
- In-person
- Employee assistance programme
Quick apply
2d
Head of Talent Acquisition
Hozah —Croydon
- From £65,000 a year
- Full-time
- Hybrid work
- Recruiting
- In-person
Quick apply
Change Manager (Life Sciences) x3 - Contract roles
Project Blackbook —London
- £400 - £550 a day
- Hybrid work
Quick apply
Manager, Precision Medicine Operations
Regeneron —Uxbridge
- Laboratory experience
- Bachelor's degree
- Annual leave
Head of Security
Queen Mary University of London —London
- £64,331 - £71,834 a year
- Full-time
- University
- Leadership
- Communication skills
- Free parking
- Bereavement leave
Quick apply
1d
Store Manager
Deichmann uk —Kingston upon Thames
- £36,500 a year
- Full-time
- Customer service
- Merchandising
- Maths
- Store discount
- Employee discount
Quick apply
Project Manager
Cirrus Response Limited —Epsom
- £60,000 - £75,000 a year
- Full-time
- Analysis skills
- Project management
- Travel
Quick apply
2d
Senior PMO Manager
Mercury Hampton Ltd —London
- £60,000 - £95,000 a year
- Full-time
- Budgeting
- Leadership
- Communication skills
- Annual leave
Quick apply
Head of Operations & Programmes
The Altenburg Foundation —Wimbledon
- £35,000 - £42,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Management
- Free parking
- Work from home
Quick apply
2d

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Multi-Site Patient Services & Operations Manager

Love Teeth Dental
Sutton

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
10 days ago

Qualifications

Front of house supervision
Operations management
Patient appointment coordination
Coaching
Process improvement
Complaint handling
Patient service
Performance management
Appointment booking and call handling
Continuous improvement cycles oversight
Decision making
Recruiting
Organisational skills
Operational strategy development
Front desk
Employee performance appraisals
Professional development mentoring
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Multi-Site Patient Services & Operations Manager

Role Overview

Job Title: Multi-Site Patient Services & Operations Manager

Location: Multi-site - Sutton, Cheam, Stonecot, Worcester Park, New Malden and Chessington

Contract: Full Time (Part Time Available)

Salary: £35k-£45k per annum

Must be a car driver/owner.

The Role

We are looking for an experienced, highly organised and commercially aware Multi-Site Patient Services & Operations Manager to lead reception, patient services and non-clinical operations across our six practices.

This is a unique role combining reception leadership, patient services and multi-site operations.

The successful candidate will be responsible for ensuring that our reception and patient journey functions operate consistently, efficiently and professionally across all six locations. Clinical management, governance and compliance sit outside this role.

Your key focus will be on people, patients, processes, performance and operational delivery.

You will be the key link between the individual practices and the senior leadership team, ensuring that each site has the systems, people, structure and support required to perform effectively.

This role is responsible for reception, patient services and non-clinical operations across the group. Clinical governance, clinical decision-making and clinical performance sit outside the role. The successful candidate will work closely with clinical and senior management teams to ensure each practice runs effectively.

Key Responsibilities

Multi-Site Operations

Lead reception, patient services and non-clinical operations across six practices.
Ensure consistent operational standards, processes and ways of working across all sites.
Identify operational inefficiencies and implement practical improvements.
Develop and maintain clear SOPs and operational procedures.
Monitor operational performance and drive agreed standards and targets.
Work closely with senior management to resolve operational issues.
Support the opening, development and integration of new sites where required.
Ensure effective communication and information flow between sites and central management.
Act as the escalation point for significant non-clinical operational issues.

Reception & Patient Services

Lead and develop the reception function across all six practices.
Provide clear leadership to front-of-house teams.
Establish consistent standards for telephone handling, appointment booking, patient communication and reception presentation.
Ensure patients receive a consistently excellent experience regardless of which practice they attend.
Review and improve appointment-booking processes, diary utilisation and patient conversion.
Monitor cancellations, failures to attend, rebooking and outstanding appointments.
Support practices in maximising appropriate diary utilisation and reducing unused capacity.
Ensure patient queries and complaints are handled promptly, professionally and consistently.
Develop reception teams to be confident, knowledgeable and commercially aware while maintaining a warm, patient-focused approach.

People Management

Recruit, onboard and retain high-performing staff.
Lead, coach and performance-manage reception teams.
Establish clear objectives, responsibilities and performance expectations.
Conduct regular one-to-ones, performance reviews and development discussions.
Identify training needs and coordinate appropriate training across the group.
Address performance and conduct issues appropriately and in line with company policies.
Build a positive, accountable and collaborative culture across the six sites.
Support workforce planning, staffing levels and holiday/absence management.
Strong people-management and leadership skills.
Experience managing KPIs and operational performance.
Excellent organisational and prioritisation skills.
A strong understanding of customer/patient experience.
Commercial awareness and confidence working with operational data.
Experience implementing processes and improving operational performance.
Excellent communication and interpersonal skills.
The confidence to challenge poor performance and hold people accountable.
A practical, hands-on approach - willing to get involved when a site needs support.

Personal Attributes

We are looking for someone who is:

Organised — able to manage six sites without losing sight of the detail.
Commercially minded — understands that great patient service and strong business performance should work together.
People-focused — able to motivate, coach and develop teams.
Accountable — takes ownership and follows things through.
Approachable — someone site teams feel comfortable coming to for support.
Decisive — able to make sensible decisions and resolve problems quickly.
Process-driven — enjoys creating structure and consistency.
Adaptable — comfortable moving between strategic planning and hands-on problem solving.
Results-focused — able to turn operational plans into measurable improvements.

Why This Role Matters

With six practices, consistency becomes increasingly important. This role will provide the operational leadership and structure that connects the individual practices into one high-performing group.

The successful candidate will have significant influence over how patients experience the business, how effectively the practices operate and how well our non-clinical teams perform.

This is an opportunity for someone who enjoys making things work better, developing people and creating a consistent, high-quality patient experience across multiple locations.

Pay: £35,000.00-£45,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

manager, precision medicine operations jobs in worcester park, gtl

Multi-Site Patient Services & Operations Manager

GP Operations Manager

Head of Business

Trainee Property Manager

Regional Manager

Project Manager

Personal Assistant to the Chief Executive Officer

Deputy Manager – Primrose Lodge

Primary Care Network Business Manager

Accommodation Manager

General Manager - Padel & Athletics Club

Vending Services Manager - Heathrow

Head of Talent Acquisition

Change Manager (Life Sciences) x3 - Contract roles

Manager, Precision Medicine Operations

Head of Security

Store Manager

Project Manager

Senior PMO Manager

Head of Operations & Programmes

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