Credit controller (full time) Work, Jobs in Writtle, Ess (with Salaries)

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Credit Controller (Full-Time)

National Gas
East London

Quick apply

Job details

Permanent | Full-time
£26,000 a year
9 days ago

Benefits

Company pension

Qualifications

Accounts payable
Computer literacy
GCSE
Microsoft Office
Organisational skills
Financial services

Full job description

Since 2010, National Gas has excelled in the Energy Industry as an independent gas supplier for both domestic and commercial properties. Operating in the heart of Canary Wharf, National Gas are looking to develop our team with an additional Debt Collection Agent to further assist with our Credit Control Department.

The purpose of this role is to assist with the collection of outstanding debt from customers.

The key roles and responsibilities of this position include the following:

Communicating with customers both over the telephone and email with the aim of collecting outstanding debt from their accounts
Establishing a payment plan with customers that are best suited to their account details and financial overview
Taking payments over the phone from customers
Aiding with the creation of a new administration process for Debt Collection
Drafting emails and letters to send to customers to discuss their account balances and debt
Aiding our Legal team with accounts that have progressed to legal action

The idyllic candidate for this role will have the following qualities:

Experience of handling customer disputes in a professional setting
Experience of liaising with a wide range of stakeholders
A good level of computer literacy, ideally with Microsoft Office experience
A proactive approach to problem solving and ability to gather information effectively
Strong numerical, analytical and problem-solving skills
Excellent organisational skills

Expected start date: ASAP

Job Type: Permanent, Full-time

Salary: £26,000 per year

Working Hours: Monday to Friday, 9am to 5pm

Job Types: Full-time, Permanent

Pay: £26,000.00 per year

Benefits:

Company pension

Experience:

credit control: 1 year (preferred)

Work Location: In person

Quick apply

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