View Work, Jobs in Wroxham, Nfk (with Salaries)

Universal Banker
HSBC Global Services Limited —Norwich
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
7d
Disability Rights Adviser
Equal Lives —Norwich
- £26,357.15 - £28,634.93 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
10d
Statutory SEND Coordinator
Suffolk County Council —Lowestoft
- £34,434 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- School
- Annual leave
Administrator
Pilgrims' Friend Society —North Walsham
- £29,120 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Technical Administrator for Field Operations - 35774
Environment Agency —Great Yarmouth
- £29,751 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Travel
- Annual leave
- Flexible schedule
Health Visitor
Suffolk County Council —Lowestoft
- £40,777 - £47,054 a year
- Full-time
- Communication skills
- Nursing
- Annual leave
Assistant Ranger
National Trust —Holt
- £25,838 a year
- Full-time
- Free parking
- Employee assistance programme
5d
Residential and Edge of Care Workers
Norfolk County Council —Great Yarmouth
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Customer Delivery Driver
ASDA —Lowestoft
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Family Practitioner
Norfolk County Council —Norwich
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
- Employee discount
- Gym membership
1d
Case Administrator - London Service Centre (Based in Norwich)
HM Prison & Probation Service —Norwich
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Student Health Visitor
Suffolk County Council —Lowestoft
- £34,434 a year
- Full-time
- University
- Leadership
- Communication skills
- Annual leave
Compliance Coordinator
Kier Group —Norwich
- Full-time
- Administrative experience
- Organisational skills
- Contracts
- Flexible schedule
Optical Colleague
ASDA —Great Yarmouth
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
Probation Service Officer - HMP Norwich - East of England
HM Prison & Probation Service —Norwich
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
10d
Mousehold Heath Warden
Norwich City Council —Norwich
- £32,597 - £35,412 a year
- Customer service
- Communication skills
- Annual leave
Therapeutic Childcare Worker
Silver Birch Care Holdings —Acle
- £26,364.00 - £29,304.60 a year
- Part-time
- Childcare
- In-person
- Care plans
- Employee assistance programme
- Employee discount
Quick apply
9d
View
Adcock —Norwich
- Overtime
- Free parking
Operational Analyst - Contact Centre
Careline365 —Norwich
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Maths
- Free parking
- Employee assistance programme
Approved Premises Residential Worker - Norwich
HM Prison & Probation Service —Norwich
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
11d

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Universal Banker

HSBC Global Services Limited -
Norwich

Apply Now

Job details

Full-time
From £27,200 a year
7 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Universal Banker, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Universal Bankers actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.
We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

view jobs in wroxham, nfk

Universal Banker

Disability Rights Adviser

Statutory SEND Coordinator

Administrator

Technical Administrator for Field Operations - 35774

Health Visitor

Assistant Ranger

Residential and Edge of Care Workers

Customer Delivery Driver

Family Practitioner

Case Administrator - London Service Centre (Based in Norwich)

Student Health Visitor

Compliance Coordinator

Optical Colleague

Probation Service Officer - HMP Norwich - East of England

Mousehold Heath Warden

Therapeutic Childcare Worker

View

Operational Analyst - Contact Centre

Approved Premises Residential Worker - Norwich

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