It support and field technician Work, Jobs (with Salaries)

1st Line IT Support Technician
London Womens Clinic —London
- £22,500 - £23,500 a year
- Part-time
- Computer literacy
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
IT Support and Field Technician
Kisimul —Lincoln
- £35,000 - £37,000 a year
- Full-time
- Travel
- SharePoint
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Support Technician (EMEA Helpdesk)
Utelogy —Basingstoke
- Full-time
- Hybrid work
- Communication skills
Quick apply
IT Technician
Plan IT Consulting Ltd —Ipswich
- £26,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Organisational skills
- Free parking
- Bereavement leave
Quick apply
IT Field Technician
Churchill Retirement PLC —Byfleet
- Full-time
- Travel
- SharePoint
- In-person
- Employee assistance programme
- Sick pay
IT Service Desk Technician
Low Carbon Contracts Company —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Travel
- Agile
- Annual leave
- Work from home
Quick apply
6d
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Computer literacy
- Analysis skills
- Travel
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Computer networking
- Employee assistance programme
Senior Technician, IT Infrastructure
Ryan, LLC —London
- Full-time
- Bachelor's degree
- No degree
- Travel
- Gym membership
IT Support Technician
Kyonet —Bedford
- £26,000 - £28,000 a year
- Weekend availability
- English
- Travel
- Organisational skills
- Free parking
- Employee discount
Quick apply
7d
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Supervising experience
- Presentation skills
1st Line Network Technician
Exponential-e —London
- Phone etiquette
- Communication skills
- Referral programme
Quick apply
Trainee GIS Technician
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Mentoring
- SharePoint
- In-person
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
IT Technician (12 months FTC)
Lincat —Lincoln
- £28,000 a year
- Full-time
- Computer Science
- Analysis skills
- Computer skills
Quick apply

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1st Line IT Support Technician

London Womens Clinic -
London

Quick apply

Job details

Part-time | Full-time
£22,500 - £23,500 a year
4 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Employee discount
Car scheme

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Computer literacy
IT service management
User account provisioning
Ticket management
Incident documentation
User account management
Computer hardware
Staff training
Ticket management systems
Technical support incident logging
IT incident logging
Application support
Incident log maintenance
CompTIA A+

Full job description

About Us

JD Healthcare Group is one of the UK's leading fertility and reproductive healthcare providers, operating brands including London Women's Clinic, London Egg Bank, London Sperm Bank, KindIVF, Surrey Park Women's Clinic and Elective Egg Freezing across the United Kingdom. Since 1985, we have been supporting individuals and families through some of the most significant journeys of their lives — combining world-class clinical expertise with genuine human care. Everything we do is driven by a shared purpose: helping people build the families they dream of.

About the Role

We are seeking a part time (35 hours per week) proactive and customer-focused 1st Line IT Support Technician to join our growing IT team. You will be the first point of contact for internal users requiring technical assistance, helping to resolve issues related to hardware, software, networks, and other IT systems.

What You Will Do

Act as the first point of contact for all IT support queries via phone, email, and helpdesk ticketing system.
Troubleshoot and resolve basic technical issues related to desktops, laptops, printers, operating systems, and Microsoft 365 applications.
Escalate more complex issues to 2nd/3rd line support as needed.
Log all incidents and service requests accurately, ensuring timely updates and resolution.
Set up and configure new user accounts, hardware, and software.
Maintain documentation of systems, procedures, and resolutions.
Assist with IT onboarding for new starters and provide basic user training when necessary.
Monitor and maintain IT assets and inventory.

What We Are Looking For

Essential

A minimum of 1 years’ experience in IT support role or technology field
Knowledge of Computer Systems and the internet
Knowledge of IT Software and Hardware (Microsoft Windows/Dell/HP)
Methodical Thinking and Decision Making
Recognised industry Certification(s)
Trained and or experienced O365.
Trained and or experienced with Windows 11
Trained and or experienced with Dell / HP & Canon hardware.

Desirable

CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar certifications.
Experience in a similar 1st line support environment.
Understanding of ITIL practices.

This is a part time role, based onsite in Harley St, 35 hours per week. Travel to other clinics may also be required from time to time.

What We Offer

32 days annual leave including bank holidays
Life assurance
Pension plan
Workplace Nursery Scheme
MyGym discounts
Staff treatment discounts
EV Car Scheme and Cycle2Work
Perkbox benefits platform
Health and wellness programmes
Ongoing learning and development opportunities

Equal Opportunities

JD Healthcare is an Equal Opportunities employer. We are committed to diversity and inclusion and encourage applications from all backgrounds.

Quick apply

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1st Line IT Support Technician

Data Center Technician , Operations, IT, & Support Engineering