Office manager Work, Jobs in Acocks Green, Wmd (with Salaries)

Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Facilities and Office Manager
Midland Building Products —West Bromwich
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
8d
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
11d
Office Manager
Lovey —Birmingham
- £32,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Care Home Administrator
Macc Care —Solihull
- £15.40 an hour
- Full-time
- English
- Microsoft Office
- Administrative experience
- Free parking
- Referral programme
Quick apply
8d
Front Office Manager
Voco St. Johns —Solihull
- From £32,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Office Co-ordinator
Moor Green Primary Academy —Birmingham
- £34,434 - £38,220 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
Office Co-ordinator
REAch2 Academy Trust —Birmingham
- £34,434 - £38,220 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
Care Home Administrator
Polesworth Group Homes Ltd —Polesworth
- From £15.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Office Co-ordinator and EA to the directors (Property Management Company)
RENT A ROOM (NATIONAL) LIMITED —Nuneaton
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
4d
Office Manager
HWD Solutions Limited —Leamington Spa
- £30,000 - £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- Quick service & fast food restaurant
- Free parking
- Sick pay
Quick apply
2d
Office Manager
Emixa —Solihull
- Microsoft Office
- Organisational skills
- Front desk
Quick apply
Office Manager
Batt Laboratories Limited —Coventry
- From £28,000 a year
- Full-time
- Free parking
- Employee discount
Quick apply
1d
Trainee Manager
Art.Quarter —Birmingham
- From £1,500 a month
- Part-time
- Management
- Customer service
- Microsoft Office
Quick apply
3d
Branch Administrator | AT-PAC UK
AT-PAC —Birmingham
- Full-time
- Microsoft Office
- Construction experience
- Communication skills
Quick apply
Front Office Manager
Valor Hospitality —Birmingham
- £34,599 a year
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
7d
Security Control Room Resource Planner
Samsic UK —Coventry
- £32,759 - £32,760 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Front Office Manager
Welcombe Hotel —Stratford-upon-Avon
- £30,000 - £33,000 a year
- Full-time
- Microsoft Office
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
Office Manager/Accounts Assistant (UK - Redditch)
Failte Solar —Redditch
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Administrator
Wates —Birmingham
- Microsoft Office
- Front desk
- Communication skills
9h

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Administration Officer

Civic Recruitment Limited
Solihull

Quick apply

Job details

Full-time
£17.75 an hour

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
NVQ
Business
BTEC
Communication skills
Office experience

Full job description

3 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To support the Quality Monitoring and Commissioning function by reviewing and processing quality concern referrals submitted by social workers and other professionals. The postholder will use electronic case management systems, including Liquid Logic (LAS), to assess referrals against established quality standards and checklists, ensuring all required information is present before progressing cases for investigation.

The role requires excellent attention to detail, sound judgement, strong administrative skills, and the ability to work accurately within established procedures while identifying when concerns need to be escalated.

Key Responsibilities

Quality Concern Administration

Review quality concern referrals received from social workers and other professionals.
Assess referrals against agreed quality assurance checklists and procedures.
Determine whether referrals contain sufficient information to be progressed to a Quality Monitoring Officer for investigation.
Return incomplete referrals for further information where necessary.
Escalate complex or urgent concerns appropriately in line with procedures.

System and Data Management

Use Liquid Logic (LAS) and other electronic systems to access, review, update, and maintain records.
Accurately input, update, and manage information within council databases and systems.
Ensure records are maintained in accordance with data protection and information governance requirements.
Produce routine reports and administrative information as required.

Customer Service and Communication

Respond to enquiries from internal and external stakeholders via telephone, email, and written correspondence.
Liaise effectively with social workers, quality monitoring staff, providers, and other professionals.
Communicate professionally and clearly when requesting additional information or clarifications.

Administrative Support

Provide comprehensive administrative support to the Commissioning and Quality Monitoring teams.
Maintain accurate electronic and manual filing systems.
Assist with the monitoring and tracking of referrals and quality concerns.
Support service improvements by identifying recurring issues or procedural gaps.

Compliance and Information Governance

Handle sensitive and confidential information appropriately.
Ensure compliance with safeguarding, data protection, and council policies.
Follow established procedures and maintain accurate audit trails.

Essential Experience

Previous administrative experience in a busy office environment.
Experience working with electronic case management systems or databases.
Experience reviewing information for accuracy and completeness.
Experience dealing with a range of internal and external stakeholders.
Experience handling confidential and sensitive information.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Desirable Experience

Experience within Adult Social Care, Local Government, Health, or Public Sector services.
Experience using Liquid Logic (LAS).
Experience within commissioning, quality monitoring, safeguarding, or contract administration functions.

Essential Qualifications

4 GCSEs (or equivalent), including English and Mathematics at Grade C/Level 4 or above; or equivalent relevant administrative experience.

Desirable Qualifications

NVQ Level 3 in Business Administration.
BTEC National Certificate.
HNC or equivalent qualification in Business Administration or a related discipline.

Essential Skills and Competencies

Excellent attention to detail and accuracy.
Ability to review information and identify missing, inconsistent, or incomplete data.
Strong organisational and workload management skills.
Ability to follow established processes and procedures consistently.
Sound judgement and a high degree of common sense.
Excellent verbal and written communication skills.
Ability to work independently and use initiative.
Strong problem-solving skills.
Ability to identify when issues require escalation.
Competent use of electronic systems and databases.
Proficiency in Microsoft Office applications.

Personal Attributes

The successful candidate will be:

Sharp, articulate, and professional.
Methodical and process-driven.
Reliable and accountable.
Calm under pressure.
Adaptable and flexible.
Committed to delivering high standards of accuracy and customer service.
Able to maintain confidentiality and professionalism at all times.

Additional Information

Location: Solihull.
Working Pattern: Monday to Friday, 37 hours per week.
Hybrid Working: One day per week based at the Council House, Solihull; remaining days working remotely subject to service requirements.
Pay Rate: £17.75/ per hour UMB.
The postholder will be required to comply with safeguarding, data protection, information governance, equality, diversity, inclusion, and health & safety policies.
The role requires the ability to work independently while recognising when support, advice, or escalation is required.
Commitment to maintaining confidentiality when handling sensitive information is essential.
Payment: Bi-weekly payment schedule
Start Date: Immediate start available
Closing Date: soon (early applications encouraged)

GCSC

Quick apply

Refine Your Search

office manager jobs in acocks green, wmd

Administration Officer

Facilities and Office Manager

Sales Office Manager

Office Manager

Care Home Administrator

Front Office Manager

Office Co-ordinator

Office Co-ordinator

Care Home Administrator

Office Co-ordinator and EA to the directors (Property Management Company)

Office Manager

Office Manager

Office Manager

Trainee Manager

Branch Administrator | AT-PAC UK

Front Office Manager

Security Control Room Resource Planner

Front Office Manager

Office Manager/Accounts Assistant (UK - Redditch)

Administrator

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