Support coordinator Work, Jobs in Acocks Green, Wmd (with Salaries)

Care Audit Data Co-Ordinator
Dove Home Care Agency Ltd —Solihull
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Enrolment Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
10d
Care Coordinator Part Time Care Home
Royal Star & Garter —Solihull
- £13.77 an hour
- Part-time
- Administrative experience
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
10d
National Systems Support Coordinator
Freightliner —Birmingham
- £35,000 - £40,000 a year
- Overtime
- Microsoft Excel
- Customer service
- In-person
- Store discount
- Annual leave
Quick apply
2d
People Coordinator
Head Office —Birmingham
- £26,000 - £29,000 a year
- Full-time
- Microsoft Outlook
- Human resources
- School
- Annual leave
- Employee discount
10d
Stroke Association Support Coordinator
Stroke Association —Birmingham
- £17,000 a year
- Part-time
- Remote
- Microsoft Word
- Microsoft Excel
- Travel
8d
Recovery Coordinator (Group Work Facilitator)
Change Grow Live —Birmingham
- £28,557.79 - £32,802.41 a year
- Remote
- Annual leave
- Employee assistance programme
Recovery Coordinator
Change Grow Live —Birmingham
- £28,557.79 - £32,802.41 a year
- Rehabilitation centre
- Travel
- Annual leave
- Employee assistance programme
Hub Coordinator - Midlands
Marie Curie —St. Alphege
- £25,272 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
3d
Assessment Coordinator
RICS —Birmingham
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
Healthy and Happy Project Co-ordinator
CASBA Advocacy —Birmingham
- £28,691 a year
- Monday to Friday
- Hybrid work
- Supervising experience
- Project management
- Leadership
- Annual leave
Quick apply
Compliance Coordinator
non violentiam cic —Birmingham
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Executive Coordinator
CV Europe —Solihull
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Flexitime
Quick apply
7d
People Business Partner
Kinly Care Homes —Walsall
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Microsoft Office
- Bachelor's degree
- Free parking
- Sick pay
Quick apply
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- In-person
- Flexitime
Quick apply
2d
Governance and MDT Coordinator (Fixed Term)
HCA Healthcare UK —Birmingham
- Up to £30,000 a year
- Full-time
- Data entry
- Organisational skills
- Typing
- Employee discount
Vetting Coordinator
Kinly Care Homes —Walsall
- £25,000 a year
- Full-time
- Data analysis skills
- Travel
- Human resources
- Free parking
- Sick pay
Quick apply
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule

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Care Audit Data Co-Ordinator

Dove Home Care Agency Ltd -
Solihull

Quick apply

Job details

Full-time
£12.71 an hour
7 days ago

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Quality assurance
Continuous improvement
Organisational skills
Care plans
Communication skills

Full job description

Job Overview

We are seeking a detail-oriented and organised Care Quality Auditor / Compliance Auditor to join our team. The successful candidate will be responsible for conducting thorough audits of client records, staff files, carer documentation, and care delivery processes to ensure compliance with CQC regulations, company policies, safeguarding procedures, GDPR requirements, and best practice standards.

This role is essential in maintaining and improving the quality of our services by identifying areas for development, ensuring accurate and compliant record keeping, and supporting care teams to deliver safe, effective, and person-centred care.

About the Role

This role is ideal for someone who is passionate about quality improvement, compliance, and maintaining high standards within health and social care.

You will play a key role in monitoring service quality, identifying risks and areas for improvement, supporting staff with documentation standards, and ensuring our care services continue to meet regulatory requirements and organisational expectations.

You will be based at the below address:

Unit 4
Olton Bridge
245 Warwick Bridge
Olton
Solihull
B92 7AH

Key Responsibilities

Conduct regular and comprehensive audits of service user care files, including care plans, risk assessments, assessments, reviews, consent forms, and supporting documentation.
Audit staff and carer files to ensure all required documentation is complete, accurate, and up to date, including:
Right to work checks
References
Training records
Supervisions and appraisals
Competency assessments
Employment documentation
Complete audits of MAR charts, medication records, daily notes, visit records, and electronic care records to ensure accuracy and compliance.
Review carers’ documentation to identify missing information, poor recording practices, inconsistencies, or areas requiring improvement.
Monitor compliance with CQC standards, safeguarding procedures, GDPR requirements, and internal policies.
Produce detailed audit reports highlighting findings, actions required, recommendations, and areas of good practice.
Track audit outcomes and follow up on action plans to ensure improvements are completed within agreed timescales.
Identify trends, recurring issues, and risks, providing feedback to management to support continuous improvement.
Support investigations into complaints, incidents, safeguarding concerns, missed visits, or quality issues through reviewing records and audit findings.
Carry out spot checks, file reviews, and quality assurance checks to monitor standards of care delivery.
Work closely with care coordinators, registered managers, and carers to improve documentation standards and compliance.
Provide guidance and support to staff regarding accurate recording, care documentation, and regulatory expectations.
Maintain accurate audit records, compliance trackers, and quality monitoring documentation.
Support preparation for CQC inspections by ensuring records and evidence are complete, organised, and inspection-ready.

Essential Requirements

Previous experience within the health and social care sector.
Strong understanding of CQC regulations, safeguarding, GDPR, and care quality standards.
Experience reviewing or auditing care documentation, client files, or staff records.
Excellent attention to detail with the ability to identify errors, gaps, and compliance concerns.
Strong organisational skills with the ability to manage multiple audits and deadlines.
Excellent written communication skills with the ability to produce clear audit reports.
Ability to handle confidential and sensitive information professionally.
Good knowledge of electronic care management systems and digital care records.
Competent using Microsoft Office, particularly Word, Excel, and Outlook.
Ability to work independently while also collaborating with wider teams.

Desirable Experience

An understanding of the health and social care sector and the standards required to deliver safe, person-centred care is desirable.
An interest in quality assurance, compliance, auditing, or improving service standards.
Experience working with documentation, records, audits, or administrative processes would be advantageous but is not essential.
Strong attention to detail, willingness to learn, and the ability to identify areas for improvement.
A proactive approach with the ability to support continuous improvement within the service.

Pay: £12.71 per hour

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Solihull B92 7AH: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support coordinator jobs in acocks green, wmd

Care Audit Data Co-Ordinator

Enrolment Officer

Care Coordinator Part Time Care Home

National Systems Support Coordinator

People Coordinator

Stroke Association Support Coordinator

Recovery Coordinator (Group Work Facilitator)

Recovery Coordinator

Hub Coordinator - Midlands

Assessment Coordinator

Healthy and Happy Project Co-ordinator

Compliance Coordinator

Helpdesk Coordinator - FTC 12 months

Executive Coordinator

People Business Partner

Customer Care Coordinator

Senior Operations Coordinator

Governance and MDT Coordinator (Fixed Term)

Vetting Coordinator

Complaints Coordinator

I want to receive the latest job alerts for support coordinator in acocks green, wmd

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