Customer specialist Work, Jobs in Addlestone, Surrey (with Salaries)

Contact Centre Specialist
Brooklands Driving Experiences Ltd. —Weybridge
- £27,000 a year
- Weekend availability
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Immigration Compliance Data Officer
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Administrative experience
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
8d
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Customer Support Specialist
Wellbeing Medical Group —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
14d
Client Success Executive
PEI Group —London
- English
- Administrative experience
Transport Operations Assistant
Freight Movement Sameday LTD —Sunbury
- £32,000 a year
- Full-time
- Analysis skills
- Free parking
- Work from home
Quick apply
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
Constant Climate Executive UKIE
IAG Cargo —Hounslow
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
9d
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Sales - Sales Advisor - UK
New Look —Staines-upon-Thames
- Part-time
- Microsoft Word
Cashier
Travelex —Heathrow
- £13 an hour
- Overtime
- Heavy lifting
- Communication skills
- Health & wellbeing programme
- Employee discount
2d
Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
3d
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Team Administrator
Surrey County Council —Weybridge
- £14,272 - £28,546 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
7d
Customer Experience Specialist
GRENKE —Guildford
- Customer service
- Microsoft Office
- Organisational skills
CAJ - iLAC Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
3d
Customer Success Specialist
Malt —London
- Hybrid work
- Sales
- English
- Communication skills
- Annual leave
Candidate Assessment & Interview Specialist
Capita —Woking
- £27,820 a year
- Weekend availability
- Microsoft Office
- In-person
- Communication skills
- Free parking
- Employee discount
9d

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Contact Centre Specialist

Brooklands Driving Experiences Ltd.
Weybridge

Quick apply

Job details

Full-time
£27,000 a year

Benefits

Free parking
Free flu jabs
Annual leave
Company pension
Canteen
Employee discount
Sick pay
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Microsoft Office
Driving
Communication skills

Full job description

Contact Centre Specialist

Working for Brooklands Driving Experiences Ltd. at Mercedes-Benz World, you will be part of the Contact centre Team and play a key role in creating a positive first impression for all future guests.

Located in Surrey, Mercedes-Benz World is one of the largest automotive brand centres in the world. The venue offers a unique experience, featuring high-performance and off-road driving circuits, an extensive collection of modern and historic vehicles, interactive exhibitions, simulators, restaurants, a cinema, and a wide range of attractions.

As a Contact Centre Specialist, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience. This includes handling enquiries, booking premium driving experiences, resolving customer issues, and providing accurate information through multiple communication channels such as phone and email. You will also work closely with internal teams to ensure all guest needs are met efficiently and professionally.

You will receive full training and become part of a highly professional and supportive team, engaging with a diverse audience—from families and first-time visitors to passionate automotive enthusiasts—while maintaining the highest standards of service.

This is a 7-day operation, with a structured working pattern that includes alternate weekends. The role offers excellent opportunities for development, with exposure to different areas of the business and the chance to build new skills as you progress.

If you are passionate about customer service, enjoy engaging with people, and want to be part of an experience that creates lasting memories for guests, this is an exciting opportunity to contribute to what makes Mercedes-Benz World truly special.

Main Responsibilities

· Handle customer enquiries via phone and email, delivering excellent service at all times

· Book driving experiences for both licence and non-licence holders

· Resolve customer queries efficiently and within agreed timeframes

· Manage complaints professionally, following escalation procedures to achieve positive outcomes

· Monitor and manage shared inboxes, ensuring all communications are actioned promptly

· Ensure full compliance with GDPR and company policies

· Manage franking and posting of gift vouchers

· Act as a key point of contact for colleagues, Mercedes-Benz, and BDE Management

· Provide accurate information about driving experiences and facilities

· Maintain full knowledge of company procedures and responsibilities

· Demonstrate and uphold core company values

· Conduct outbound calls for special events and customer loyalty initiatives

· Complete end-of-day processes, including reporting and daily statistics

Skills & Qualities

· Strong communication skills, both written and verbal

· Customer-focused with a professional and approachable manner

· Ability to thrive in a fast-paced environment

· Team-oriented with a collaborative mindset

· Enthusiastic, personable, and confident

· Proficient in Microsoft Office (essential)

· Reliable, proactive, and highly organised

· Excellent attention to detail

· Experience with Salesforce (desirable)

· Previous telephone-based customer service experience (preferred)

· Interest or experience in the automotive industry (advantageous but not essential)

Benefits

· On-site canteen

· Company pension scheme

· Free flu vaccinations

· Health and wellbeing programme

· Free on-site parking

· Sick pay

· Up to 33 days annual leave

· Free annual eye test

· 20% discount on driving experiences, F1 merchandise, and onsite food and beverages

· Access to “Perks at Work” scheme

Job Type: Full time – 5 Days per week (weekend availability)

Salary: £27,000 per annum

Work location: In person – KT13 0SL

Reference: GS0326

Safeguarding Policy

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All candidates are subject to appropriate safeguarding checks, including an enhanced DBS check where applicable.

Job Type: Full-time

Pay: £27,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in addlestone, surrey

Contact Centre Specialist

Immigration Compliance Data Officer

Customer Success Specialist - Part time

Zara Operations Store Specialist

Customer Support Specialist

Client Success Executive

Transport Operations Assistant

Customer Onboarding Specialist

Constant Climate Executive UKIE

Event Specialist

Sales - Sales Advisor - UK

Cashier

Guest Services Specialist

Telephone Fundraiser - Full Time Contract (Remote)

Income Collection Officer

Team Administrator

Customer Experience Specialist

CAJ - iLAC Administrator

Customer Success Specialist

Candidate Assessment & Interview Specialist

I want to receive the latest job alerts for customer specialist in addlestone, surrey

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