Customer service coordinator Work, Jobs in Alcester, War (with Salaries)

Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Customer Resolutions Coordinator
Arcus FM —Redditch
- £29,256 a year
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
5d
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Customer Service Coordinator
Hugo Technology —Bromsgrove
- £27,000 - £28,000 a year
- Full-time
- CRM software
- English
- Data entry
- Health & wellbeing programme
- Sick pay
Quick apply
Telephone Events Co-ordinator/Administrator
Crackerjacks Children's Trust —Kidderminster
- £13.00 - £13.50 an hour
- Part-time
- CRM software
- Computer skills
- In-person
Quick apply
10d
External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- University
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
10d
Customer Support Coordinator - UK
Ishida —Birmingham
- Full-time
- ERP systems
- Organisational skills
- Communication skills
Graduate Operations Coordinator
Mindful Chef —Redditch
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Employee discount
Quick apply
Office - Events Sales Co-Ordinator
West Midland Safari Park —Bewdley
- Weekend availability
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
10d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Service Coordinator
Mercury Hampton Ltd —Droitwich
- £27,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Customer Order Coordinator
IMPACT EVOLVE —Cheltenham
- £35,000 a year
- Full-time
- ERP systems
- Organisational skills
Quick apply
Operations Coordinator
Prologis —Solihull
- Full-time
- Travel
- Contracts
- AI
- Annual leave
- Employee assistance programme
4d
Front of House Office Coordinator
EP Group —Birmingham
- Full-time
- Hospitality
- Front desk
- In-person
Quick apply
Treatment and Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Full-time
- Bilingual
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
8d
E-commerce & Sales Coordinator
MBP Door Solutions —West Bromwich
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Sick pay
Quick apply
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
9d
Technical Customer Service Coordinator
Air Products PLC —Worcester
- Weekend availability
- Hybrid work
- Communication skills
- Work from home
Quick apply
4d
Customer Service – Commercial and Export Co-Ordinator
Spirax Sarco —Cheltenham
- Communication skills
- Free parking
- Annual leave
3d

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customer service coordinator jobs near alcester, war

Sales Operations Co-Ordinator

Commercial -
Cheltenham

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Job details

Permanent | Full-time
£26,228 - £28,000 a year

Benefits

Work from home
Employee assistance programme
On-site parking

Qualifications

Supplier ordering
Customer communication
Sales support
Purchase orders
Microsoft Outlook
Client engagement
Computer literacy
Spreadsheets
Stakeholder liaison
Client communication
Internal department liaison
Microsoft Office Suite
Purchase order creation
Procurement support
Client services
Organisational skills
Relationship management
Contracts
Purchasing
Customer support
Customer interaction
Communication skills
Time management

Full job description

Are you an organised and detail-focused administrator with a passion for delivering excellent customer service?

We’re looking for a Sales Operations Co-Ordinator to join the Commercial team and provide vital operational support to our Smart Technologies Team. In this role, you’ll help keep projects, orders and customer communications running smoothly, working closely with internal teams, suppliers and key clients to ensure everything is accurate, timely and well coordinated.

Your responsibilities as a Sales Operations Co-Ordinator will be:

Raise quotations for major clients as agreed
Serving as the first point of contact for orders and liaising with the wider team where necessary.
Processing customer purchase orders (POs) before works commence.
Processing sales orders and raising POs for multiple suppliers regarding installations.
Running delivery notes for all stock dispatched from the warehouse.
Accurately maintaining and updating the master installation spreadsheet with relevant details and raising official orders on the system, allocating part codes and stock.
Maintaining strong relationships with key contacts and liaising between the customer and internal teams
Liaise with the customer and internal teams

Sales Support

Process orders through to completion

Set up support / maintenance contracts
Log and record incoming sales orders for processing
Balance rep sheets and send monthly reports to relevant BDM and departments
Ensure periodic charges are set up and invoiced and ensure the spreadsheet is up to date
Liaise with the Project Teams with regard to updates on installs and stock

About you:

Proven experience within an Administration role is essential
Demonstrate a passion for customer service with the ability to build long lasting relationships
Demonstrate a high level of accuracy and attention to detail
You will have a positive and professional attitude towards your work
Excellent communication skills both written and verbal
Enthusiasm and drive to learn
Excellent time management and organisational skills with emphasis on prioritisation
You will be IT literate with a sound knowledge of Microsoft Office & Outlook
Flourish within an environment where you have the ability to work both as part of team and individually

About us

We’re Commercial – a purpose-driven, people-first organisation that’s on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn’t just the numbers – it’s the people, the culture we’ve built, and the innovative spirit that drives us forward.

As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear.

In August 2025, we proudly achieved Ecovadis Platinum status, placing us among the top 1% of companies assessed worldwide for sustainability.

We’re proud to be #commercialbynature – a team driven by values, sustainability, and continuous improvement.

And now is a particularly exciting time to join us. Our Commercial HQ is undergoing a full refurbishment – and you’ll be working in a brand new, state-of-the-art office space, purposefully designed to support creativity, collaboration, and wellbeing.

Our Benefits

We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you’ll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here’s what you can look forward to:

A base salary between £26,228 - £28,000 per annum
Hybrid working structure with the flexibility to work from home for part of the week
A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
An enhanced family leave package to support you and your growing family
Life Assurance, offering peace of mind with cover equivalent to four times your salary
Access to health & wellbeing support – including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme
Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends
Feel-good extras – including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days – a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle-to-work and EV schemes, flexible working options, and much more!

Training and Development

At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are – and we’ll support you every step of the way by offering training and development opportunities for career growth.

Diversity & Inclusion

At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued – no matter your background, belief, identity, or way of life.

We’re proud to stand beside one another through life’s ups, downs, and everything in between. Our Diversity & Inclusion initiatives – including support around menopause, neurodiversity, mental health, and more – are just one of the ways we look out for each other and celebrate what makes us unique.

We hire people, not checklists. So even if you don’t tick every box in the job description, we’d still love to hear from you. Your potential, passion and perspective might be exactly what we’re looking for!

We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio-economic background.

To learn more about who we are, our values, and how we protect your personal data during the recruitment process, please visit our website and review our Job Applicant Privacy Policy https://commercial.co.uk/careers.

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Refine Your Search

customer service coordinator jobs in alcester, war

Sales Operations Co-Ordinator

Customer Resolutions Coordinator

Client Service Coordinator

Field Service Coordinator

Customer Service Coordinator

Telephone Events Co-ordinator/Administrator

External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5

Customer Support Coordinator - UK

Graduate Operations Coordinator

Office - Events Sales Co-Ordinator

Compliance Case Co-ordinator

Service Coordinator

Customer Order Coordinator

Operations Coordinator

Front of House Office Coordinator

Treatment and Sales Coordinator

E-commerce & Sales Coordinator

Internal Sales Coordinator

Technical Customer Service Coordinator

Customer Service – Commercial and Export Co-Ordinator

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