Client services Work, Jobs in Anlaby, Ery (with Salaries)

Client Service Advisor
KCOM —Kingston upon Hull
- £25,662 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
13d
Client Care Advisor
Vets for Pets —Kingston upon Hull
- £12.71 an hour
- Part-time
- Computer literacy
- Employee discount
2d
Service Advisor
Hatfields —Kingston upon Hull
- £32,000 a year
- Monday to Friday
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d
Customer Service Advisor
Gemini Worktops —York
- Up to £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
6d
Food and Wellbeing Trainer
Case Training —Kingston upon Hull
- Up to £30,159 a year
- Full-time
- Hospitality
- Food service
- Organisational skills
- Sick pay
Quick apply
Employment Specialist (Individual Placement and Support)
Change Grow Live —Kingston upon Hull
- £30,268.05 - £32,802.41 a year
- Project management
- Team management
- No degree
- Employee discount
- Referral programme
14d
Business Development Executive - Corporate Sports and Event hospitality
VIP Matchdays Ltd —Brough
- £26,000 - £28,000 a year
- Weekend availability
- CRM software
- Hospitality
- Sales
- Free parking
Quick apply
13d
Client Care Assistant
Medivet Group Ltd —North Ferriby
- Full-time
- Front desk
- Annual leave
- Employee discount
Part-Time Wedding & Events Coordinator (min 3 days per week)
Thicket Priory Ltd —York
- From £30,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
Quick apply
14d
Customer Service Advisor
Vizion Network Limited —Kingston upon Hull
- £26,234 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
8d
Van Delivery Driver - £130.30/day - No Van Cost
Dunk Distribution Ltd. —North Ferriby
- £781.80 - £889.80 a week
- Part-time
- English
- In-person
- Paid training
- Referral programme
Quick apply
2d
Business Admin
Adept Systems (HULL) Ltd —Kingston upon Hull
- £26,437 a year
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
9d
Sales Representative - Lubricants Yorkshire Region
NCH Europe —Kingston upon Hull
- £30,000 a year
- Full-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Area Sales Executive
WeBuyAnyCar —Kingston upon Hull
- £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Lecturer - Core Skills
Linkage Community Trust Ltd —Grimsby
- £28,628 - £32,709 a year
- Full-time
- English
- Education
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Call Centre Agent
Wescot Credit Services —Kingston upon Hull
- From £26,500.76 a year
- Rotating shift
- Hybrid work
- IT
- Employee assistance programme
- Employee discount
2d
Phlebotomist
Randox Laboratories —Kingston upon Hull
- £28,000 - £30,000 a year
- 8 hour shift
- Sales
- Customer service
- Driving
Account Manager
RMC Digital Print —Kingston upon Hull
- £27,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Free parking
Quick apply
Payments & Queries Clerk (6-month maternity cover)
Vizion Network Limited —Kingston upon Hull
- £26,234 a year
- Microsoft Excel
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
14d
Service Coordinator
Autism Plus —Kingston upon Hull
- £27,280.50 a year
- Full-time
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
- Employee discount
- Referral programme

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Client Service Advisor

KCOM -
Kingston upon Hull

Apply Now

Job details

Permanent | Full-time
£25,662 a year
13 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
IT
Communication skills

Full job description

As a Client Services Advisor within KCOM Enterprise, you’ll be the first point of contact for our B2B and Wholesale customers, handling a variety of service-related queries, including billing, service relocations, complaints, and service breakdowns. Your role will be key in ensuring high levels of customer satisfaction by providing efficient query resolution and proactive customer support. You’ll also play an active role in identifying opportunities to enhance service delivery and customer retention.

Salary – £25,662 per annum, fixed

Location – Carr Lane, Hull, with hybrid working opportunity

Advert Closing Date – 24th July 2026

We may close the advert early if we receive strong interest, so don’t wait!

Interview Dates: To be confirmed after advert closing date

Key Responsibilities:

Provide first-line support to B2B and Wholesale customers, ensuring timely and efficient query resolution.
Manage and resolve customer complaints, acting as a point of escalation for service-related issues.
Support inbound and outbound customer contact via phone, email, and live chat.
Identify upsell opportunities and refer them to the KCOM Enterprise sales team.
Work closely with internal teams and key stakeholders to deliver positive customer outcomes.
Ensure compliance with regulatory standards, GDPR, and quality policies.
Contribute to maintaining high customer satisfaction and Net Promoter Scores (NPS).

Requirements:

Experience in a customer service or similar role.
Strong communication skills, both written and verbal.
Confident engaging with customers across multiple channels (phone, email, live chat).
IT literate, with working knowledge of Microsoft Word, Excel, and PowerPoint.
Ability to work independently and collaboratively within a team.
Passionate about delivering exceptional customer service.
Industry experience is desirable but not essential—full training will be provided.

Perks and Benefits:

28 days holidays plus bank holidays
Excellent Pension Scheme with generous employer contributions
Volunteering days
Life Assurance and Income Protection
Corporate Discount schemes
We support hybrid and remote working
A variety of health, wellbeing and lifestyle benefits to choose from

About Us

KCOM goes beyond broadband—for us it's about community, innovation, and commitment. Since 1904, we've been integral to Hull and East Yorkshire, delivering award-winning broadband services and being at the heart of our region. Join us in expanding our full-fibre network and connect more homes and businesses.

At KCOM, collaboration fuels our innovation, driving us to be the best and keep our customers seamlessly connected. We empower our customers to thrive in the digital age, and we're passionate about making a real difference in their lives.

Why Work with Us

The Power is all Yours

At KCOM, our dedication to our people mirrors our commitment to our customers. Immerse yourself in a workplace that values you as an individual, offering family-friendly policies and adaptable working arrangements.

Engage with us through employee forums, enjoy a wide range of on-site facilities, and a suite of services supporting colleagues from diverse backgrounds. Benefit from an employee assistance program, occupational health support, a variety of online wellbeing tools as well as our personal development learning platform.

Values are not just words for us – they are the foundation of our dynamic workplace. Grow with us, seize opportunities to progress, and unleash your potential in an environment designed to nurture your professional development.

Equal Opportunity Employer

We champion inclusivity for all, celebrating diversity through forums and DEI events. Join KCOM and thrive in a culture that values and nurtures your potential.

We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.

No agency applications will be considered for this vacancy at this time.

Apply Now

Refine Your Search

client services jobs in anlaby, ery

Client Service Advisor

Client Care Advisor

Service Advisor

Customer Service Advisor

Food and Wellbeing Trainer

Employment Specialist (Individual Placement and Support)

Business Development Executive - Corporate Sports and Event hospitality

Client Care Assistant

Part-Time Wedding & Events Coordinator (min 3 days per week)

Customer Service Advisor

Van Delivery Driver - £130.30/day - No Van Cost

Business Admin

Sales Representative - Lubricants Yorkshire Region

Area Sales Executive

Lecturer - Core Skills

Call Centre Agent

Phlebotomist

Account Manager

Payments & Queries Clerk (6-month maternity cover)

Service Coordinator

I want to receive the latest job alerts for client services in anlaby, ery

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