Infrastructure manager Work, Jobs in Annfield Plain, Dur (with Salaries)

Incident Manager
Giacom —Prudhoe
- £30,000 - £35,000 a year
- Hybrid work
- Maintenance
- SQL
- Agile
- Annual leave
Quick apply
8d
Senior Manager – IT Infrastructure
Northumberland County Council —Morpeth
- £63,785 - £67,581 a year
- Contracts
- IT
- Leadership
- Annual leave
Quick apply
14d
Global Infrastructure Manager
Nomad Digital —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- Team management
- Driving
Quick apply
Operations Manager
ABM UK —Cramlington
- £41,000 - £42,800 a year
- Full-time
- Customer service
- IT
- Leadership
- Employee discount
Quick apply
14d
Associate Project Manager - Onshore Wind
Vattenfall —Hexham
- Full-time
- Hybrid work
- English
- Project management
- Travel
Quick apply
7d
Project Manager
GSS Ltd —Hebburn
- Full-time
- Project management
- Contracts
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
QSHE Manager
OCS Group —Darlington
- Nights as needed
Quick apply
VacancyTitle: Asset Management System Manager
Northumbrian Water/Essex & Suffolk Water —Durham
- £68,000 - £80,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
Fire Stopping Installation Manager
CSD Technical Services —Newcastle upon Tyne
- £55,000 - £65,000 a year
- Overtime
- Management
- Leadership
- Communication skills
Quick apply
10d
Commissioning Manager
M Group —Cramlington
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- HVAC
- Annual leave
- Employee assistance programme
Senior Commercial Manager
ASSYSTEM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Contracts
- Leadership
- Annual leave
- Referral programme
Quick apply
Change, Configuration and Release Management Team Manager
NECSWS —Hartlepool
- Full-time
- Management
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Contract Manager
EDF Energy —Sunderland
- Hybrid work
- Management
- Maintenance
- Contracts
10d
Planning and Enabling Manager
Homes England —Elswick
- £51,076 - £59,570 a year
- Full-time
- Project management
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Commercial Business Development Manager
RA Dalton Ltd —Crook
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Profit sharing
Quick apply
3d
NEC ECC Project Manager
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Analysis skills
- Project management
- Organisational skills
Quick apply
8d
Senior Project Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Project management
- University
- No degree
- Annual leave
- Employee assistance programme
2d
Estate Agent
The Property Experts —Chester-le-Street
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Associate Valuation Manager
Vattenfall —Hexham
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Business
Quick apply
14d
Account Manager – DNOs
Siemens —Durham
- Full-time
- Hybrid work
- Sales
- Engineering
- Business development
- Annual leave
- Flexible schedule

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infrastructure manager jobs near annfield plain, dur

Incident Manager

Giacom -
Prudhoe

Quick apply

Job details

£30,000 - £35,000 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Incident management
Maintenance
SQL
ITIL
Agile
Problem management
Root cause analysis

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

Platform Operations and in turn the Incident & Change Team is responsible for the performance, stability, reliability, and security of our customer facing platforms across Marketplace, Integrations & Tools. It is a multi-disciplined department consisting of Platform TechOps Engineers, Platform DevOps Engineers, and Platform Technical Specialists who work closely with the other departments and teams across Platform Product, Platform Delivery & Engineering, and the wider business.

This is a technical and varied role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. Responsible for incident response and continuous improvement of support processes, you will help support the other areas of Platform as they develop and run infrastructure, COTS Products, and Services for our applications. Our aim is to provide excellent customer service by ensuring platform stability and availability.

What you'll be doing

Responsible for running Major Incidents across the business that affect our trading platform
Manage and take ownership of Incidents, and defects across the platforms.
Engaging with Management & Stakeholders.
Leading the root cause analysis and creation of incident post-mortems off the back of service restoration.
Accountable for proactively managing and prioritising ticket queues and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLA’s and procedures within our ITSM system.
Contribute effectively to the establishment and maintenance of the Security and Technology departmental knowledge, documenting clear instructions and known fixes.
Participate in the on-call rota, being available 24/7 when scheduled to be on call

Skills, Qualifications, and Experience

Proven experience in a Support or Service Desk role.
Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management.
Demonstratable experience within the support space
Demonstratable experience within the Incident & Problem space.
Client-centric approach with ability to be flexible with workload patterns.
A working knowledge of SQL
Demonstratable experience with Incident Management tools and processes across Agile spaces.
A driven and enthusiastic individual with a keen interest in technology and the ability to organise and self-manage.

What's in it for you?

Hybrid working
Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

infrastructure manager jobs in annfield plain, dur

Incident Manager

Senior Manager – IT Infrastructure

Global Infrastructure Manager

Operations Manager

Associate Project Manager - Onshore Wind

Project Manager

QSHE Manager

VacancyTitle: Asset Management System Manager

Fire Stopping Installation Manager

Commissioning Manager

Senior Commercial Manager

Change, Configuration and Release Management Team Manager

Contract Manager

Planning and Enabling Manager

Commercial Business Development Manager

NEC ECC Project Manager

Senior Project Manager

Estate Agent

Associate Valuation Manager

Account Manager – DNOs

I want to receive the latest job alerts for infrastructure manager in annfield plain, dur

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