Engineer Work, Jobs in Appleton (with Salaries)

Support Engineer
Ping Technology Labs LTD —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
6d
Technical Services Engineer
Encirc —Elton
- £29,000 - £31,000 a year
- Windows
- Microsoft Office
- In-person
Quick apply
Manufacturing & Engineering Assessor
Cogent Skills —Warrington
- Full-time
- Hybrid work
- Maintenance
- Travel
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
QA Engineer
Betfred —Manchester
- £37,000 - £46,500 a year
- Full-time
- SQL
- Continuous improvement
- APIs
- Annual leave
- Employee assistance programme
Quick apply
11d
Civil Design Engineer
RSE —Warrington
- Engineering
- Communication skills
- Employee discount
Head of Design
Alderley Homes —Warrington
- £70,000 - £80,000 a year
- Full-time
- AutoCAD
- Contracts
- Construction experience
- Annual leave
Quick apply
4d
Project Engineer - ASL Engineering Projects
Pharmagraph —Runcorn
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Customer Quality Engineer
Chroma Engineering —Wythenshawe
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Communication skills
- Free parking
- Profit sharing
Quick apply
9d
Quality Engineer
J&T Business Consulting —Sandycroft
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
CAD / Draftsperson Design Engineer
Altrad —Warrington
- AutoCAD
- CAD
- Organisational skills
Quick apply
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
BMS Energy Engineer
BMSI —Warrington
- Monday to Friday
- Hybrid work
- JavaScript
- Computer networking
- HTML
Quick apply
Design Manager
RSE —Warrington
- Engineering
- Project management
- Employee discount
Electrical Engineer
Emeg Group —Warrington
- £35,000 - £45,000 a year
- Full-time
- Customer service
- English
- Bachelor's degree
- Annual leave
- Life insurance
Quick apply
Engineering Storeman
KN Engineering Solutions —Trafford
- £35,000 - £45,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
8d
Full Time - Water Hygiene Engineer / Risk Assessor
Urban Environments Ltd —Stoke
- £27,000 - £32,000 a year
- Full-time
- Driving
- Communication skills
Quick apply
Mechanical Design Engineer
RSE —Warrington
- Engineering
- Employee discount
Multiskilled Engineer
Extons Foods —Manchester
- £55,963 a year
- Overtime
- Maintenance
- Continuous improvement
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
11d
Support Engineer - Liverpool
Labman Automation —Liverpool
- £38,000 - £44,000 a year
- Full-time
- Analysis skills
- In-person
- Hand tools
Time served engineer
Whittle Valve Repairs Ltd —Wigan
- From £39,500 a year
- Overtime
- No experience needed
- In-person
- Mechanical knowledge
Quick apply

I want to receive the latest job alerts for engineer in appleton

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Support Engineer

Ping Technology Labs LTD
Manchester

Quick apply

Job details

Full-time
£30,000 - £45,000 a year
6 days ago

Benefits

Casual dress
Free flu jabs
Company pension
Language training provided
Company events
Employee discount
Transport links
Bereavement leave
Referral programme
Sick pay

Qualifications

Technical support
SQL
Zendesk
REST
APIs
AI
Communication skills
Python

Full job description

Support Engineer (Customer Success / Technical Support)

Python, REST APIs, SQL
Manchester City Centre (Deansgate) – In-person, 5 days per week
Full-time
Salary between £30,000-45,000 (Dependent on experience and skill set)

About the role

We’re hiring a Junior–Mid Level Support Engineer to own customer success and build our support function from the ground up at a fast-growing proxy infrastructure company used by web-scraping, automation, and agentic AI companies worldwide.

We support thousands of customers across 200+ countries, process 15+ billion proxy requests per month, and handle petabytes of data flowing through our network.

We’ve grown bootstrapped to $2M ARR with +318% YoY platform sign-up growth — and we’re just getting started.

Right now, support runs through the founder. Your job is to change that. You’ll own the entire customer experience — from onboarding and KYC to technical troubleshooting and documentation — and build the tooling and processes that let us scale toward a 24/7 support team. This isn’t a ticket-answering job; it’s a build-the-function job that happens to include answering tickets.

This is a fast-paced, high-ownership startup environment. We move quickly, ship frequently, and expect you to learn fast, take responsibility, and make decisions without waiting for permission.

You’ll gain hands-on experience with support tooling and automation, API integration, KYC and identity verification, trust and safety, and the processes behind a SOC 2 attestation.

What you’ll be doing

Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries
Build internal tooling and automations using APIs to speed up support tasks
Reduce ticket volume at the source by improving customer flows and UX
Own and improve customer-facing documentation and troubleshooting guides
Manage ticket triage and evaluate AI tooling for deflection and auto-triage
Run customer onboarding and KYC flows (iDenfy), including manual review edge cases
Handle abuse reports, AUP enforcement, and account suspensions
Feed ticket themes and pain points back into product decisions

What we’re looking for

Must have

1–3 years experience in a technical support, customer success, or similar role
Basic Python (or similar) for automation and working with APIs
Comfortable with REST APIs and reading API docs independently
Basic SQL for pulling customer data and debugging
Excellent written communication — clear, concise, and empathetic
Comfortable handling sensitive customer data (PII) responsibly
Comfortable working in-person in Manchester, 5 days per week
Strong ownership mindset — happy being the first person in the function

Nice to have

Experience with support platforms (Intercom, Zendesk, Plain, Front, Help Scout)
Familiarity with proxies/networking (residential vs ISP vs datacenter IPs, sessions, geotargeting)
Experience with identity verification tools (iDenfy, Sumsub, Onfido, Persona, Veriff)
Experience with AI support tooling (Intercom Fin, Zendesk AI) or OpenAI/Anthropic APIs
Trust and safety or abuse-handling exposure
Familiarity with SOC 2 or compliance platforms (Vanta, Drata, OneLeet)
Experience writing documentation in Mintlify, GitBook, or Notion
Willingness to relocate in the future is a plus. We plan to relocate our head office to London within the next few years, and compensation would be reassessed as part of any relocation.

What you’ll get

Salary between £30,000-45,000 (Dependent on experience and skill set)
High ownership from day one
The chance to build a support function from scratch
A steep learning curve and rapid growth
A young, ambitious team building a fast-growing company
Clear path toward leading the support team

How to apply

Send a short note on why you’re interested
Examples of customer-facing writing or any support/tooling you’ve worked on
GitHub or project links if available
Apply via Indeed platform.

Job Type: Full-time

Pay: £30,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Language training provided
Referral programme
Sick pay
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

engineer jobs in appleton

Support Engineer

Technical Services Engineer

Manufacturing & Engineering Assessor

QA Engineer

Civil Design Engineer

Head of Design

Project Engineer - ASL Engineering Projects

Customer Quality Engineer

Quality Engineer

CAD / Draftsperson Design Engineer

Infrastructure Engineer

BMS Energy Engineer

Design Manager

Electrical Engineer

Engineering Storeman

Full Time - Water Hygiene Engineer / Risk Assessor

Mechanical Design Engineer

Multiskilled Engineer

Support Engineer - Liverpool

Time served engineer

I want to receive the latest job alerts for engineer in appleton

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected