Information technology specialist Work, Jobs in Appleton Thorn, Chs (with Salaries)

Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Healthcare Data Analyst & Web developer
Harley Street Mental Health —Altrincham
- £30,000 - £32,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply
14d
Graduate Process Improvement AI Integration Assistant
Iceland —Deeside
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
5d
Curriculum Innovation Specialist in AI (Creative Industries)
The Manchester College —Manchester
- £22,680.00 - £32,602.50 a year
- English
- In-person
- Annual leave
- Work from home
2d
NCSC Cyber Security Analyst
GCHQ —Manchester
- £37,892 a year
- English
- No degree
- Annual leave
Technical Business Analyst, Engineering AI & Data, AI & Data Solutions
Deloitte —Manchester
- Hybrid work
- SQL
- Analysis skills
- Agile
Human Resources Digital Specialist
Haier Europe —Birchwood
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Military
- DevOps
- AWS
IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
8d
Principal Technical Safety Engineer – Software Development
Risktec Solutions —Warrington
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
Communications Data Investigator, Single Point of Contact
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
12d
Data Modeler & Governance Specialist
Together —Cheadle
- £45,000 - £60,000 a year
- Full-time
- SQL
- IT
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
Senior Data & AI Solutions Architect, Energy & Industrials, AGS Solutions Architecture Team
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Computer Science
- Military
- Engineering
Financial Crime Analyst - Detection Team (Manchester Hybrid)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Communication skills
- Banking
- Marketing
- Annual leave
Quick apply
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Court of Protection Administrator
Jackson Lees Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Employee assistance programme
- Referral programme
Project Information Manager/Principal Specialist
KBR —Birchwood
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
Security Systems & ICT Infrastructure Engineer
Mott MacDonald —Altrincham
- Full-time
- Hybrid work
- Military
- Travel
- Mentoring
- Annual leave
- Employee discount
11d
Data/AI Engineer, Engineering AI & Data, AI & Data Solutions
Deloitte —Manchester
- Hybrid work
- SQL
- Analysis skills
- Machine learning
Support Specialist, Tier 1
Fourth —Macclesfield
- Customer service
- Microsoft Office
- Hotel
- Flexible schedule
- Life insurance

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Client Support Specialist

Barclays -
Knutsford

Apply Now

Job details

Permanent

Qualifications

Customer service
Administrative experience
Communication skills
Banking

Full job description

Date live: 24/07/2026

Business Area: Corporate Digital Banking

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000082216

Join us as a Client Support Specialist where you will be delivering exceptional customer service whilst resolving complex customer needs or request. This role is 100% telephony-based, focusing on communication via phone.

It is a Monday – Friday position, working shifts ranging between 8am – 7pm.

To be successful as a Client Specialist Support you should have experience with:

Excellent Customer Service skills.
Good communication skills.
Problem Solving.

Some other highly valued skills may include:

Previous knowledge/experience within telephony background.
Ability to adapt to change.
Ability to manage multiple customer inquiries, tasks, and priorities.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Knutsford.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

information technology specialist jobs in appleton thorn, chs

Client Support Specialist

Healthcare Data Analyst & Web developer

Graduate Process Improvement AI Integration Assistant

Curriculum Innovation Specialist in AI (Creative Industries)

NCSC Cyber Security Analyst

Technical Business Analyst, Engineering AI & Data, AI & Data Solutions

Human Resources Digital Specialist

Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS

IT Support Engineer

Principal Technical Safety Engineer – Software Development

Communications Data Investigator, Single Point of Contact

Data Modeler & Governance Specialist

Senior Data & AI Solutions Architect, Energy & Industrials, AGS Solutions Architecture Team

Financial Crime Analyst - Detection Team (Manchester Hybrid)

Specialist Customer Care

Court of Protection Administrator

Project Information Manager/Principal Specialist

Security Systems & ICT Infrastructure Engineer

Data/AI Engineer, Engineering AI & Data, AI & Data Solutions

Support Specialist, Tier 1

I want to receive the latest job alerts for information technology specialist in appleton thorn, chs

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