Service leader Work, Jobs in Armley, Nl (with Salaries)

Customer Service Team Leader
DUSK —Leeds
- Full-time
- Continuous improvement
- Mentoring
- In-person
- Employee discount
Quick apply
14d
Service Analyst
TPP —Leeds
- £45,000 a year
- No experience needed
Customer Resolution Team Leader
Nexus Vehicle Rental —Pudsey
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Analysis skills
- Life insurance
Quick apply
14d
Here For You Leeds – Crisis Service Team Leader
Touchstone —Leeds
- From £34,036.66 a year
- Part-time
- Management
- Administrative experience
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Receptionist
Anchor —Leeds
- £13.45 an hour
- Computer literacy
- Front desk
- Computer skills
- Employee discount
Property Manager
Manning Stainton —Leeds
- £24,000 - £28,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Quality Control Site Operative
O.C.O TECHNOLOGY —Leeds
- £31,803.34 a year
- Full-time
- Customer service
- Computer literacy
- Laboratory experience
- Referral programme
Quick apply
Lettings Negotiator
Manning Stainton —Leeds
- £23,500 - £27,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
Regional Manager
WeBuyAnyCar —Leeds
- Up to £37,500 a year
- Rotating shift
- Recruiting
- Training & development
- Retail management
Quick apply
Project Navigator
St George's Crypt —Leeds
- £18,226.87 a year
- Part-time
- In-person
- Negotiation
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Customer Sales Assistant
Axl Design —Leeds
- £14 - £16 an hour
- Full-time
- No experience needed
- In-person
- Leadership
- Free parking
- Gym membership
Quick apply
12h
Team Leader
ESTO Care Group —Leeds
- £13.75 an hour
- Part-time
- Supervising experience
- Team management
- Mentoring
- Free parking
- Referral programme
Quick apply
Assistant Manager
Fraser Hart —Leeds
- £32,000 a year
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
6h
Assistant Manager
Hollywoodbowlgroup —Leeds
- Up to £30,000 a year
- Weekend availability
- Bar
- Customer service
- Employee discount
6d
Entry Level Sales Assistant
West Kent Group Ltd —Leeds
- From £25,487 a year
- Full-time
- Sales
- No experience needed
- In-person
- Referral programme
Quick apply
General Manager
Ottoway Services Limited —Leeds
- Up to £40,000 a year
- Full-time
- Hospitality
- Data analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Retail Supervisor
Screwfix —Leeds
- £14.08 an hour
- Weekend availability
- Customer service
- Supervising experience
- Annual leave
- Employee discount
Advice Team Leader
Citizens Advice —Leeds
- £34,433 a year
- Hybrid work
- Leadership
- Communication skills
- Flexible schedule
Operational Lead
Bradford District Care NHS Foundation Trust —Bradford
- £57,528 - £64,750 a year
- Full-time
- Budgeting
7d
Retail Sales Assistant
The Project Advisory Group —Leeds
- £14 - £16 an hour
- Full-time
- Customer service
- POS
- In-person
- Free parking
- Employee discount
Quick apply
12h

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Customer Service Team Leader

DUSK
Leeds

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Employee discount

Qualifications

Mentoring junior staff
Complaint handling
Performance management
Continuous improvement
Continuous improvement cycles oversight
Mentoring
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership

Full job description

Join our Team at Dusk - Customer Service Team Leader
At Dusk, we are looking for a passionate Customer Service Team Leader to join our team. Reporting to the Customer Experience Performance Manager, this role is focused on leading, supporting, and empowering Customer Service Executives to thrive. This role involves being at the heart of daily operations, ensuring exceptional service is being provided, whilst actively seeking ways to improve. The Team Leader is responsible for driving success and contributing to an environment where everyone feels valued, motivated and are well equipped to deliver high standard and efficient service.

Responsibilities

Ensure all customer queries are handled in line with best practice, with a strong customer-first approach.
Identify and implement opportunities to improve team productivity, operational efficiency and service quality.
Analyse customer contacts and key enquiry drivers, partnering with the wider Customer Experience team to develop and implement effective solutions.
Review customer interactions to identify trends, gather insights and recommend service improvements.
Lead, motivate and develop a high-performing team of Customer Service Executives.
Provide ongoing coaching, mentoring and feedback to enhance customer interactions and support individual growth.
Work closely with fellow Team Leaders to ensure consistency, alignment and best practice across all customer service teams.
Take ownership of team performance, monitoring productivity and quality metrics and creating improvement plans where required.
Act as the escalation point for complex or high-priority customer issues, ensuring prompt and positive resolution.
Support the effective handling of customer complaints and concerns, delivering positive outcomes and excellent customer experiences.
Ensure team members remain up to date with changes to processes, systems, products and company policies through regular communication and support.
Champion a positive and collaborative working environment where colleagues feel valued, motivated and empowered to succeed.
Maintain accurate reporting, records and performance data to support operational decision-making and continuous improvement.

About You

Strong Leadership, with the ability to motivate and develop staff.
Communication, with the ability to share information and context on topics clearly.
Organisation, with the ability to prioritise in line with business interests.
Problem solving, with the ability to guide Customer Service Executives on using initiative to resolve queries to a high standard.
Multitasking, with the ability to manage multiple priorities and thrive in a fast-paced environment.
Flawless attention to detail, with the ability to review other’s work and find areas for improvement.

What’s in It for You?

25 days holiday plus bank holidays.
Generous staff discount on our beautiful products.
Real opportunities for growth and career progression

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

service leader jobs in armley, nl

Customer Service Team Leader

Service Analyst

Customer Resolution Team Leader

Here For You Leeds – Crisis Service Team Leader

Receptionist

Property Manager

Quality Control Site Operative

Lettings Negotiator

Regional Manager

Project Navigator

Customer Sales Assistant

Team Leader

Assistant Manager

Assistant Manager

Entry Level Sales Assistant

General Manager

Retail Supervisor

Advice Team Leader

Operational Lead

Retail Sales Assistant

I want to receive the latest job alerts for service leader in armley, nl

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